Complete Care at Hyattsville

Nursing Home Nursing Facilities Residential Care

Bestie Business Card

Our purpose is to make a real difference in the lives of our patients, by providing high-quality services and compassionate care every day.

Social Links

Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Hyattsville, Maryland, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Complete Care at Hyattsville emerges as a notable contender for the "BestAround" accolade, distinguished by its unwavering commitment to exceptional care and personalized service for residents with complex health needs. The facility's emphasis on core care therapy, exemplified through its advanced pulmonary care and leading dialysis services, positions it as a leader in managing chronic conditions like COPD and facilitating recovery post-hospitalization. These elements, coupled with the staff's professionalism, kindness, and dedication, are significant contributors to its high-profile recognition.

The facility's success is further underscored by the positive testimonials from residents and their families, who praise the compassionate care environment and the staff's exceptional service. This narrative of care and support creates a strong foundation for Complete Care's "BestAround" nomination, suggesting it meets or exceeds expectations in terms of quality and compassionate service delivery. However, the mixed reviews regarding cleanliness and maintenance hint at potential areas needing attention to fully align with the high standards expected by discerning guests.

While the facility excels in many areas, addressing the concerns about cleanliness and environmental conditions is crucial for its continued recognition. The staff's responsiveness and the quality of medical supplies are commendable, but improvements here could elevate the overall guest experience. With ongoing efforts to enhance these aspects, Complete Care at Hyattsville has the potential to solidify its standing as a premier nursing home, balancing its strengths in care quality with the need for meticulous attention to facility maintenance and operational efficiency.

About Complete Care at Hyattsville

Complete Care at Hyattsville is a distinguished nursing home and skilled nursing facility dedicated to providing exceptional care for residents, particularly those with complex health needs. The facility emphasizes core care therapy, fostering strong, personal relationships between residents, staff, and visitors through frequent site visits and a hands-on leadership approach. A hallmark of Complete Care is its comprehensive pulmonary care, utilizing advanced technology to manage conditions like COPD effectively, alongside leading dialysis services that minimize disruption to daily life.

The facility's commitment to quality is evident in its subacute care services, which are designed to expedite recovery after hospital stays. Each day at Complete Care is centered on delivering extraordinary care and compassionate service, as highlighted by numerous positive testimonials from satisfied residents and their families. The staff, particularly the front desk and nursing teams, are consistently praised for their professionalism, kindness, and willingness to go above and beyond to meet individual needs.

Located at 4922 LaSalle Road, Hyattsville, MD 20782, Complete Care offers a range of amenities and services tailored to enhance the quality of life for its residents. The facility's address and contact information are provided for easy communication, ensuring that families can reach out with any questions or concerns. With a strong focus on accessibility and personalized care, Complete Care at Hyattsville stands out as a trusted and compassionate healthcare provider in the community.

Category Tags
Nursing Home Nursing Facilities Residential Care Elderly Care Long Term Care

What Customers Say

4.4
Rating Based On
275
Official Google Reviews
5
212
4
25
3
10
2
3
1
25

Customers of Complete Care at Hyattsville have reported a wide range of experiences, reflecting both high praise and significant concerns. Many customers highlight the exceptional care and attentiveness of the staff, noting that the facility is clean, well-maintained, and provides a supportive environment for residents with various health needs. Positive reviews emphasize the kindness, professionalism, and compassionate nature of the caregivers, which have contributed to improved quality of life for residents, particularly those recovering from serious illnesses or injuries.

However, not all experiences have been positive. Some customers have expressed dissatisfaction with the cleanliness and maintenance of the facility, describing it as dated, dirty, and lacking basic necessities. Concerns about staff responsiveness, inadequate medical supplies, and issues with the environment, such as unpleasant odors, have also been raised. These negative accounts suggest areas where the facility may need improvement to meet higher standards of care and guest satisfaction.

Despite these mixed reviews, Complete Care at Hyattsville continues to receive commendations for its receptionist services, particularly in facilitating smooth check-ins and providing helpful information to visitors. The facility's commitment to maintaining a welcoming atmosphere and ensuring the well-being of both residents and their families remains a key factor in its reputation. Ongoing efforts to address the concerns raised by dissatisfied customers and enhance the overall guest experience are crucial for the facility's continued success and reputation in the community.