Ziebart

Car Detailing Service Car Services Automotive Repair

Bestie Business Card

Enhance and protect your vehicle with Ziebart of Fridley. From auto detailing to rust protection and undercoating, call 763 571-1711 to schedule today.

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Business Hours

Mon: (laborday)7:45a–5:30
Tue: 7:45am - 5:30pm
Wed: 7:45am - 5:30pm
Thu: 7:45am - 5:30pm
Fri: 7:45am - 5:30pm
Sat: 8:00am - 1:00pm
Sun: Closed

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About Fridley, Minnesota, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Ziebart presents a compelling case for consideration under the "BestAround" designation, particularly for its comprehensive and multi-faceted approach to automotive care. Nestled in Mounds View, Minnesota, the business distinguishes itself through a commitment to both quality and accessibility, offering a broad spectrum of services that cater to diverse vehicle needs-from routine maintenance to specialized detailing and protection. Their advanced interior detailing, utilizing premium products like Inner-Guard PLUS and Leather Conditioner, sets a high bar for aesthetic excellence, while their robust exterior services, including rustproofing and seasonal waxes, ensure vehicles remain visually appealing and protected against the elements.

Customer reviews paint a mixed picture, highlighting Ziebart's strengths in service quality, professionalism, and customer satisfaction. Staff like Matt are frequently praised for their expertise, communication, and ability to deliver results that often exceed expectations. However, the business also faces criticism regarding occasional lapses in attention to detail, such as missed spots during detailing or delays in service, which can dampen the overall experience for some clients. This duality suggests that while Ziebart has a solid foundation, there is room for refinement, particularly in ensuring consistent quality across all service touchpoints.

Despite these minor shortcomings, Ziebart's strategic initiatives-such as extended warranty programs, free annual maintenance, and veteran discounts-underscore its dedication to customer loyalty and satisfaction. The business's proactive approach to addressing customer concerns and its visible commitment to improvement indicate a strong potential for continued success. In a competitive market, Ziebart's ability to balance comprehensive service offerings with a customer-centric ethos positions it well for recognition under "BestAround," provided it continues to refine its operational processes and maintain the high standards that have earned it initial acclaim.

About Ziebart

Ziebart stands out as a family-owned and operated business deeply committed to providing comprehensive automotive protection and detailing services. Nestled in Mounds View, Minnesota, Ziebart offers a wide array of services designed to preserve the appearance and value of vehicles, from interior and exterior detailing to rustproofing and rust prevention. Their commitment to honesty, reliability, and affordability is evident in their range of services, which include emergency vehicle repairs, oil changes, brake repairs, transmission fixes, free diagnostic reports, fuel injection cleaning, and a variety of paint correction and protection options.

One of Ziebart's standout features is their advanced interior detailing, using products like Inner-Guard® PLUS, Fabric Protection, Germ Defender®, and Leather Conditioner to ensure that every aspect of the vehicle's interior remains pristine. Exterior services are equally robust, with seasonal wax coatings and comprehensive paint protection options such as Z-Gloss® Ceramic Paint Coating, Diamond Gloss® Paint Protection, and Z-Shield® Paint Protection Film. These services not only enhance the aesthetic appeal of the vehicle but also provide long-lasting protection against environmental elements.

Ziebart's dedication to customer satisfaction is further underscored by their extended warranty programs and free annual maintenance, which offer peace of mind and ensure that vehicles remain in top condition. The business also extends its commitment to veterans by offering discounted services, recognizing the value and service provided to those who have served. With a strong online presence and convenient appointment scheduling, Ziebart makes it easy for customers to access high-quality automotive care, ensuring that their vehicles not only look new but also perform reliably.

Category Tags
Car Detailing Service Car Services Automotive Repair Detailing Rust Removal

What Customers Say

4.7
Rating Based On
205
Official Google Reviews
5
172
4
18
3
5
2
4
1
6

Customer experiences at Ziebart for car detailing services vary widely, reflecting both exceptional service and areas needing improvement. Positive testimonials highlight the company's friendly staff, thorough processes, competitive pricing, and high-quality finishes. Customers praise Matt and his team for their professionalism, detailed communication, and ability to address specific vehicle needs, often resulting in results that exceed expectations. For instance, several reviews mention the effective removal of stains, rust protection, and undercoating that enhances the longevity of vehicles. The use of premium products and the attention to detail are frequently cited as standout features.

However, not all experiences are uniformly positive. Some customers report dissatisfaction with the quality of service, particularly when dealing with issues like missed spots during detailing or delays in service. One reviewer noted significant undercoating slid off a vehicle's frame, highlighting potential oversights in communication and process adherence. Another customer faced frustration with a non-functional remote start system despite good customer service. These instances suggest that while Ziebart generally maintains high standards, there are moments where customer expectations can be unmet, especially in complex or time-sensitive situations.

The business also receives constructive feedback aimed at improvement, indicating a commitment to addressing customer concerns and refining their processes. For example, some reviews mention the need for clearer communication regarding potential issues before service begins or more detailed explanations of warranty terms. Despite these areas for enhancement, the overall sentiment remains positive, with many customers expressing willingness to return for future services and recommending Ziebart to others. The business's focus on customer satisfaction, evident from their response to negative feedback, positions them well for continued growth and success in the competitive car detailing market.