Pet Village of Brentwood

Pet Boarding Service Pet Care Services Pet Facilities

Bestie Business Card

Trusted veterinary, daycare, and boarding services for pets in Brentwood, TN.

Social Links

Business Hours

Mon: 7:00am - 7:00pm
Tue: 7:00am - 7:00pm
Wed: 7:00am - 7:00pm
Thu: 7:00am - 7:00pm
Fri: 7:00am - 7:00pm
Sat: 7:00am - 5:00pm
Sun: 12:00pm - 3:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Brentwood, Tennessee, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pet Village of Brentwood presents itself as a standout pet boarding service, earning a nod for consideration in the prestigious "BestAround" category. Its dedication to providing top-tier veterinary care, coupled with comprehensive daycare and socialization programs, clearly positions it as a leader in pet welfare. The extended operational hours, from Monday to Friday and weekends, cater to diverse pet ownership needs, ensuring flexibility and convenience for owners.

Customers consistently praise the facility's professional and caring staff, highlighting the personalized attention given to pets with special needs. This dedication to creating a nurturing environment, where pets feel secure and comfortable, is a key differentiator. However, some reviews touch upon areas needing refinement - promptness of staff response, cleanliness standards, and pest control - suggesting a potential for further enhancement.

Despite these minor criticisms, Pet Village of Brentwood's holistic approach, combining veterinary care with essential pet services, resonates strongly with its clientele. Its commitment to excellence in pet welfare, coupled with the consistently positive feedback on staff professionalism and personalized care, strongly suggests that Pet Village is poised to secure its place as a top-rated pet boarding facility, particularly within the "BestAround" recognition. The business has a strong foundation, but addressing the identified concerns could elevate it to even greater heights.

About Pet Village of Brentwood

Pet Village Brentwood stands out as a premier pet boarding service in Brentwood, TN, dedicated to providing exceptional care for pets while their owners are away. The facility prides itself on adhering to the most current standards of veterinary care, ensuring that all pets receive top-tier attention and medical attention. Beyond just boarding, the center offers comprehensive daycare services, creating a nurturing environment where pets can socialize and play safely under the watchful eye of a dedicated staff. This holistic approach not only caters to the physical needs of pets but also their emotional well-being, fostering a sense of security and comfort.

The operational hours at Pet Village Brentwood are designed to maximize convenience for pet owners. From Monday to Friday, the facility is open from 7 AM to 7 PM, allowing ample time for pets to receive their daily care routines and play sessions. On weekends, from Saturday morning until 5 PM, the extended hours provide flexibility for longer stays or more intensive care needs. Sunday, however, operates with limited hours, focusing solely on boarding check-ins and check-outs, which is crucial for ensuring a smooth transition back to home.

Veterinary services at Pet Village Brentwood are a cornerstone of their offerings, with appointments available daily from 7 AM to 6 PM. This extended schedule ensures that pets receive timely medical attention, regardless of the time of day. The facility's commitment to combining veterinary care with boarding and daycare services underscores its holistic approach to pet welfare, making it a one-stop solution for all pet care needs in Brentwood, TN.

Category Tags
Pet Boarding Service Pet Care Services Pet Facilities Animal Welfare Services Veterinary Care Providers

What Customers Say

4.7
Rating Based On
103
Official Google Reviews
5
94
4
1
3
0
2
2
1
6

Customer feedback for Pet Village of Brentwood highlights a range of experiences, predominantly positive but with some notable areas for improvement. Many customers praise the staff's professionalism, kindness, and attentiveness, noting that their pets are well cared for and often receive exceptional veterinary attention. The welcoming environment and the ability to provide comprehensive services-from boarding and daycare to medical care-are frequently mentioned as standout features. Customers appreciate the personalized care, especially for special needs pets like dogs with anxiety or medical conditions, and the smooth operations, including easy registration and seamless handoffs between staff and veterinarians.

However, some reviews indicate areas where the service could be enhanced. A few customers have expressed dissatisfaction with the staff's professionalism, noting instances where they did not answer calls promptly or seemed disengaged. Additionally, a couple of reviews mention issues with cleanliness and hygiene, such as unsanitary conditions in the boarding area or the presence of pests like eye bugs on dogs. These comments suggest that while Pet Village generally excels, there is room for improvement in maintaining consistent high standards across all facilities and staff interactions.

Overall, Pet Village of Brentwood is highly recommended by customers seeking reliable and compassionate pet care services. The business's commitment to providing a safe, loving environment for pets is evident in the positive reviews, but addressing the concerns raised by some customers could further solidify its reputation as a premier pet boarding and daycare facility.