Petworth Cigars

Cigar Shop Retail Community Hub

Bestie Business Card

Petworth Cigars is a black-owned and woman-owned cigar bar and lounge in the heart of DC.

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Business Hours

Mon: 10:00am - 12:00am
Tue: 10:00am - 12:00am
Wed: 10:00am - 12:00am
Thu: 10:00am - 12:00am
Fri: 10:00am - 2:00am
Sat: 10:00am - 2:00am
Sun: 10:00am - 12:00am

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About Washington, DC, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Petworth Cigars stands out as a promising contender for the "BestAround" designation, distinguished by its unique blend of premium cigar offerings and community-centric atmosphere. The shop's interior design, with its warm hues and inviting lounge, effectively bridges the gap between urban bustle and tranquil retreat, making it an appealing escape for city dwellers seeking relaxation. The educational initiatives, such as Cigar 101 classes and curated pairings, underscore a commitment to deepening customer engagement and appreciation, elevating the shopping experience beyond mere transactions.

Customer feedback paints a picture of Petworth Cigars as a welcoming and personalized haven, where staff like Chris, Geri, and owner Dyane consistently exceed expectations with their attentive service. The extensive and well-curated cigar selection, coupled with reasonable pricing, caters to a diverse clientele, from novices to seasoned enthusiasts. However, minor critiques regarding ventilation and occasional disruptive behavior are noted but do not overshadow the overwhelmingly positive reception.

The business's success is further bolstered by its proactive approach to customer satisfaction and community building. The owners' dedication to maintaining a safe and welcoming environment, especially during peak times, has earned them accolades for their management skills. Petworth Cigars has successfully positioned itself as more than just a cigar shop; it's a community space that fosters connections and enriches the lives of its patrons, making it a strong candidate for the prestigious "BestAround" award.

About Petworth Cigars

Petworth Cigars, a newly opened cigar shop in College Park, Maryland, has quickly become a beloved destination for cigar enthusiasts and casual visitors alike. Since its official launch in November 2020, the shop has successfully established itself as a hub that not only sells premium cigars but also fosters a sense of community and camaraderie among its patrons. The interior design, characterized by warm colors and a serene lounge area, creates an inviting atmosphere that contrasts beautifully with the bustling city outside, making it the perfect retreat for those seeking a moment of relaxation and indulgence.

The shop's commitment to education and experience is evident through its extensive range of offerings, including Cigar 101 classes and curated cigar pairings. These initiatives are designed to deepen customers' appreciation and knowledge of cigars, transforming their visits into enriching experiences. The owner and staff at Petworth Cigars have garnered a reputation for exceptional customer service, making every visit memorable and personalized. Testimonials from satisfied customers highlight the shop's ability to exceed expectations, with one patron noting that their first visit was met with high expectations and left them pleasantly surprised, praising the fantastic selection of cigars and the beautiful wall humidor.

Petworth Cigars is not just a place to buy cigars; it is a community space where enthusiasts can connect, learn, and enjoy the art of cigar smoking in a welcoming environment. The shop's dedication to quality and customer satisfaction is reflected in its ongoing updates on new events, promotions, and exclusive offerings, ensuring that visitors always have something new to discover. Whether you're a seasoned cigar connoisseur or a curious newcomer, Petworth Cigars offers a unique and enriching experience that is sure to leave a lasting impression.

To make the most of your visit, we encourage you to make a reservation today to secure your preferred time and enjoy a personalized welcome. For more information on upcoming events, promotions, and special offers, stay connected with us directly through email, ensuring you don't miss out on any exciting updates.

Category Tags
Cigar Shop Retail Community Hub Business

What Customers Say

4.8
Rating Based On
127
Official Google Reviews
5
109
4
12
3
3
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2
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Customers consistently highlight Petworth Cigars for its welcoming atmosphere and exceptional customer service, often describing it as a true home away from home. Many reviewers emphasize the friendly and knowledgeable staff, particularly those like Chris, Geri, and the owner Dyane, who go above and beyond to ensure a comfortable and enjoyable experience. The cigar selection is praised for being extensive, well-curated, and reasonably priced, catering to both novice and experienced smokers.

However, a few reviews touch upon areas for improvement. One customer noted the lack of ventilation, which can be uncomfortable during extended visits. Another mentioned the potential for disruptive behavior from some patrons, particularly those who seem less considerate of others. Despite these minor critiques, the overall sentiment remains overwhelmingly positive.

The lounge's ability to foster a sense of community and camaraderie is frequently cited, with many reviewers appreciating the space's ability to bring people together, especially in a bustling urban environment like DC.

The business has received commendations for its management, particularly in maintaining a safe and welcoming atmosphere, especially during peak times or when dealing with unexpected issues like lost items. The owners' commitment to customer satisfaction is evident through their proactive measures, such as quickly returning lost money and ensuring the security of patrons. Petworth Cigars has established itself as a beloved local institution, recognized for its dedication to quality products, exceptional service, and creating a space where visitors feel truly at ease.