English Gardens

Garden Center Garden Nursery Landscaping Services

Business Hours

Mon: 9:00am - 7:00pm
Tue: 9:00am - 7:00pm
Wed: 9:00am - 7:00pm
Thu: 9:00am - 7:00pm
Fri: 9:00am - 7:00pm
Sat: 9:00am - 7:00pm
Sun: 9:00am - 6:00pm

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About Royal Oak, Michigan, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

English Gardens, Detroit's established garden center and landscaping hub, has earned a nomination for "BestAround" by leveraging its deep-rooted history, comprehensive offerings, and community engagement. Founded in 1954, the family-owned business has built a reputation for exceptional value and expert service, serving a broad demographic across key suburban areas. Its diverse inventory, from high-quality patio furniture to an extensive selection of plants and holiday decor, positions it as a one-stop destination for all gardening needs. The knowledgeable staff, including certified horticulturists, enhance the customer experience, making it a go-to spot for both novices and seasoned gardeners.

However, the nomination also highlights areas for improvement that could elevate its standing further. While customers frequently praise the store's extensive plant selection and knowledgeable service, concerns over pricing, particularly for larger plants and trees, have been noted. Some have reported issues with product quality, such as balsam fir trees showing significant needle loss with minimal care. Additionally, customer service has faced criticism, with reports of racially insensitive treatment and long wait times contributing to a less-than-ideal shopping experience.

Despite these challenges, English Gardens remains a strong contender for "BestAround" due to its community-focused initiatives and commitment to education. The center's workshops and seminars provide valuable resources for gardening enthusiasts, fostering a loyal customer base. Balancing its strengths in service and product quality with addressing the noted issues could solidify its position as a leading retail destination in Metro Detroit.

About English Gardens

English Gardens stands out as Detroit's premier garden center and landscaping hub, offering a comprehensive range of services from full-service floristry to expert landscaping and holiday retail. Established in 1954, the family-owned business has consistently provided exceptional value and expertise to its clientele across the Clinton Township, Dearborn Heights, Royal Oak, West Bloomfield, and Plymouth Ann Arbor areas.

The center's offerings are diverse, encompassing a wide array of plants, flowers, shrubs, annuals, perennials, and patio furniture, all sourced from its expansive inventory. English Gardens is particularly renowned for its vast selection of patio furniture, which complements its extensive garden supplies and landscaping services. The business prides itself on its knowledgeable team, including certified horticulturists and designers who are dedicated to helping customers create beautiful outdoor spaces and gardens.

One of the standout features of English Gardens is its extensive Christmas offerings. With the largest selection of plants, trees, and holiday decor in Michigan, the center's Christmas Stores are a must-visit for anyone looking to elevate their holiday experience. The range of products includes live and life-like artificial Christmas trees, ranging from 3-foot to 12-foot heights, as well as a variety of lights, garlands, and unique gifts. English Gardens also offers specialized services such as custom floral arrangements, DIY landscaping assistance, and in-house floristry, ensuring that every customer's needs are met.

Beyond its retail offerings, English Gardens is committed to community engagement and education. The center hosts hands-on workshops and expert-led seminars, providing valuable resources for both hobbyists and professionals. Whether you're a seasoned gardener or a first-time plant enthusiast, the expertise and passion of English Gardens' team make it an ideal destination for all gardening needs.

For those looking to enhance their holiday decor or simply enjoy a beautiful outdoor space, visiting English Gardens is a worthwhile experience. The center's commitment to quality, service, and community makes it a standout choice in Metro Detroit.

Category Tags
Garden Center Garden Nursery Landscaping Services Florist

What Customers Say

4.3
Rating Based On
433
Official Google Reviews
5
275
4
86
3
33
2
18
1
21

Customers have shared a range of experiences at English Gardens, highlighting both exceptional service and notable areas for improvement. Many praise the store for its extensive and beautifully curated selection of plants, including a wide array of flowers, shrubs, trees, and unique items like indoor plants and decorative items. The knowledgeable and friendly staff are frequently highlighted as a standout feature, providing valuable advice and support to customers. This has led to positive reviews and recommendations, with many customers feeling valued and well-informed in their purchasing decisions.

However, the reviews also reveal significant concerns regarding pricing, particularly for certain items such as trees and large plants, which are described as being overpriced compared to local alternatives. Some customers have expressed disappointment with the quality of certain products, such as balsam fir trees that showed severe needle loss after minimal care. There are also complaints about the store's atmosphere, including issues with staff behavior, such as racially insensitive treatment and poor customer service, which have deterred some visitors from returning.

Additionally, there are mixed reviews regarding the store's operational efficiency, with some customers noting long wait times and difficulty finding specific items. The management's approach to customer service has been a point of contention, with some feeling that the staff is either indifferent or overly condescending. Despite these issues, many customers remain loyal, appreciating the overall positive shopping experience and the store's commitment to providing a variety of high-quality plants and accessories.