Bestie Business Card
Michaels arts and crafts stores offer a wide selection that's sure to cover your creative needs. Find inspiration at our craft store in Folsom, CA.
Business Hours
Local Map
DirectionsAbout Folsom, California, USA
MoreFolsom offers a wealth of attractions and community resources that enhance its appeal as a residential area. Historic Folsom provides insight into the gold rush era, while the Folsom Prison Museum offers unique historical insights. Outdoor enthusiasts can explore over fifty miles of trails or enjoy amenities at Livermore Community Park, which includes sports facilities and a water park. The city is known for events like the Folsom Street Fair & Music Festival. Economically diverse, major employers in technology, healthcare, and manufacturing drive growth. With excellent access to highways and Sacramento International Airport, transportation links are robust. Public schools, including Mira Loma High School, and UC Davis Health highlight the city's commitment to education and healthcare. Folsom’s warm climate and lush surroundings create an inviting environment, supported by a safe community with proactive policing strategies. Its vibrant dining and shopping scenes further enhance the quality of life for its residents.
Nominated for BestAround
Michaels, a craft store in Folsom, CA, has garnered attention for its specialized focus on hazardous materials abatement and demolition, coupled with a robust selection of party supplies and crafting classes. The store's extended hours and commitment to safety and compliance set it apart in the competitive craft retail landscape, positioning it as a leader in its niche. Its seasonal collections, particularly during spring and holidays, and its personalized gift options for special occasions, such as Mother's Day and Pride-themed decor, further solidify its appeal to a dedicated customer base.
Customer reviews highlight Michaels' strengths, including cleanliness, variety of supplies, and the helpfulness of staff, especially during busy periods like holidays. The store's online presence, offering both in-store shopping and convenient services like helium inflation, enhances its accessibility and customer service. However, these positive aspects are tempered by significant criticisms regarding customer service, product availability, and store conditions. Issues such as rude staff, long wait times, broken items, and confusing policies have marred the experience for some patrons, raising concerns about the overall quality of service.
Despite these challenges, Michaels retains a strong foundation of customer satisfaction, with employees often going above and beyond to assist. The store's commitment to community and craft culture, evident in its seasonal offerings and crafting workshops, continues to attract regular visitors. For those who value a well-organized, welcoming environment and high-quality craft supplies, Michaels remains a notable choice. However, for potential new customers, addressing the operational issues and enhancing the customer service experience could elevate the store's standing and ensure it continues to thrive in a competitive market.
About Michaels
Michaels stands out in the craft store landscape as a leader in hazardous materials abatement and demolition, with a strong emphasis on safety and compliance. The store operates across multiple locations in Folsom, CA, offering extended hours from Monday to Sunday, catering to a wide range of customers from families to professionals. Its weekly schedule ensures that patrons have ample time to explore and purchase a variety of products, including high-quality prints, solids, and a diverse selection of craft supplies.
One of Michaels' key offerings is its extensive range of party supplies, designed to make hosting memorable events easy. From latex balloons and foil decorations to custom balloon arrangements and themed decor, the store provides everything needed for birthdays, weddings, baby showers, and private events. The in-store crafting classes and workshops, available for both children and adults, further enhance the shopping experience, allowing customers to create their own unique projects.
Spring and holiday seasons are particularly highlighted at Michaels, with special collections of floral wreaths, pastel table runners, and vibrant decorations that bring the season to life. The store also caters to specific occasions like Mother’s Day and Father’s Day with heartfelt and customizable gift options. Additionally, Michaels offers a wide array of Pride-themed decorations and personalized keepsakes, making it a go-to destination for those celebrating love and self-expression.
For those looking to simplify party planning, Michaels provides convenient services like helium inflation and balloon inflation, ensuring that events are both stress-free and visually stunning. The store's commitment to accessibility and customer service is evident in its online presence, where customers can shop in-store or order products for pickup, and explore a wealth of resources for party planning tips and trends. Whether you're a craft enthusiast, event planner, or just looking to add a touch of creativity to your home, Michaels offers a comprehensive and welcoming environment.
Category Tags
What Customers Say
889
Official Google Reviews
Customers have shared a range of experiences at Michaels, reflecting both positive aspects and significant areas for improvement. Many highlight the store's cleanliness, variety of crafts, and friendly staff, which contribute to a welcoming atmosphere. For instance, several reviews mention the extensive selection of supplies, particularly for specific crafting needs like epoxy inlay and jewelry making, as well as the helpfulness of employees who can provide detailed guidance and assistance. The store's organization, especially during holidays, is frequently praised, making it a go-to destination for many craft enthusiasts.
However, there are also notable criticisms that point to issues with customer service, product availability, and overall store conditions. Some customers have reported being met with rudeness, long wait times, and a lack of helpfulness from staff, which can significantly detract from the shopping experience. Issues such as broken items, incorrect information about stock availability, and confusing return policies are recurrent themes. Additionally, the store's layout and inventory management have been questioned, with some noting a lack of seasonal items and an overwhelming presence of empty shelves.
Despite these challenges, there are several positive threads running through the reviews. The store's commitment to customer satisfaction, as seen in instances where employees go out of their way to assist or resolve issues, is commendable. The variety of crafts and supplies remains a strong draw for many, and the store's ability to offer seasonal decorations and crafting materials at competitive prices continues to attract repeat visitors. The community aspect, with customers sharing tips and recommendations, adds to the store's charm and helps newcomers navigate its offerings.
Ultimately, while Michaels faces some operational hurdles, the overall sentiment suggests that the store has potential for improvement. Addressing customer service training, inventory management, and store layout could enhance the shopping experience. For those who value craft supplies and enjoy a well-organized, welcoming environment, Michaels remains a worthwhile destination, albeit one that benefits from ongoing refinement.