Kensington Natural Smiles : Susan Ho, DDS

Dentist Dental Practice General Dentistry

Bestie Business Card

I had a great visit at this office. All their contact information is available here: https://www.susanhodds.

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 7:00am - 4:00pm
Fri: 9:00am - 2:00pm
Sat: Closed
Sun: Closed

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About Kensington, Maryland, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Kensington Natural Smiles, under the leadership of Dr. Susan Ho, DDS, presents a compelling case for its nomination for "BestAround" through its holistic approach to dentistry and exceptional patient care. The practice's emphasis on comprehensive oral healthcare, rooted in Dr. Ho's extensive educational background and professional affiliations, sets a high standard for service quality. Her dedication to patient education and empowerment is palpable, creating an environment where patients feel informed and comfortable throughout their dental journey.

The practice's wide-ranging services, from routine care to specialized treatments like Invisalign and dental implants, coupled with Dr. Ho's expertise in managing complex conditions, positions Kensington Natural Smiles as a versatile and reliable choice for diverse dental needs. The welcoming atmosphere, characterized by attentive and friendly staff, further enhances the patient experience, making it clear that Dr. Ho prioritizes not just dental health but also patient well-being.

Customer feedback consistently praises the practice's personalized care, patient-centric approach, and commitment to communication and support. While minor operational hiccups are noted, they do not detract from the overall positive assessment of Kensington Natural Smiles. Dr. Ho's proactive response to concerns and her focus on continuous improvement underscore the practice's dedication to excellence, making it a standout choice for those seeking a compassionate and comprehensive dental experience in Silver Spring.

About Kensington Natural Smiles : Susan Ho, DDS

Kensington Natural Smiles, operated by Dr. Susan Ho, DDS, is a dental practice dedicated to providing comprehensive and compassionate oral healthcare in a welcoming environment. Located at 1013 University Blvd E, Silver Spring, MD 20903, the office emphasizes a holistic approach to dental care, where Dr. Ho's extensive background—including her degrees from the University of Maryland and postdoctoral training at the Miami VAMedical Center—ensures she brings a wealth of expertise to her practice. Her commitment to patient education and empowerment is evident in every interaction, with a focus on making each visit both pleasant and informative.

The practice offers a full spectrum of dental services, from general dentistry, including routine exams, cleanings, and extractions, to more specialized treatments such as restorative dentistry, teeth whitening, TMJ disorder management, cosmetic dentistry, and advanced options like Invisalign and dental implants. Dr. Ho's team is equipped to handle a wide range of needs, from treating gum disease with scaling and root planing to addressing complex issues like TMJ disorders with non-invasive solutions. This comprehensive approach ensures that patients receive the highest standard of care tailored to their specific requirements.

Dr. Susan Ho's dedication to her community is reflected in her active participation in outreach programs and her commitment to serving both military veterans and local residents. Her expertise as a fellow of the Academy of General Dentistry and a member of the International Congress of Oral Implantologists underscores her professionalism and dedication to advancing dental practices. For those seeking a dentist who values their time and prioritizes their well-being, Kensington Natural Smiles stands out as a trusted and compassionate choice in the Silver Spring area. Whether you're looking for routine care or specialized treatment, Dr. Ho and her team are dedicated to helping you achieve a healthy, confident smile.

Category Tags
Dentist Dental Practice General Dentistry Oral Health Services Patient Care

What Customers Say

4.9
Rating Based On
350
Official Google Reviews
5
332
4
8
3
0
2
2
1
8

Customer experiences at Kensington Natural Smiles, under Dr. Susan Ho's leadership, consistently highlight a blend of exceptional service, personalized care, and a welcoming atmosphere. Many reviews emphasize the practice's commitment to patient comfort and education, with customers frequently praising Dr. Ho's gentle approach, thorough explanations, and ability to make dental visits less intimidating, especially for anxious patients. The staff is consistently described as friendly, professional, and attentive, going above and beyond to ensure a positive experience.

Notable themes include the practice's dedication to patient well-being, evident in practices like accommodating last-minute changes, clear communication about billing, and providing post-visit support. Some reviews specifically commend the diverse and welcoming staff, noting that patients feel valued regardless of gender or background. The emphasis on preventative care and personalized treatment plans also stands out, with many customers expressing satisfaction with the comprehensive approach Dr. Ho takes.

While a few reviews mention minor issues such as occasional delays or communication gaps, these are often overshadowed by the overwhelmingly positive feedback. The practice's response to negative reviews, focusing on improvement rather than defensiveness, further underscores its commitment to patient satisfaction. Overall, Kensington Natural Smiles appears to excel in creating a dental environment where patients feel cared for, respected, and empowered throughout their care journey.