Sleep Number

Mattress Store Mattress Sleep Accessories

Bestie Business Card

Explore personalized sleep comfort at the Sleep Number store in Alpharetta, GA. Discover better sleep and find your ideal setting today so you can start shopping.

Business Hours

Mon: 10:00am - 7:00pm
Tue: (veteransday)10a–7ph
Wed: 10:00am - 7:00pm
Thu: 10:00am - 7:00pm
Fri: 10:00am - 8:00pm
Sat: 10:00am - 8:00pm
Sun: 11:00am - 7:00pm

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About Alpharetta, Georgia, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Sleep Number distinguishes itself in the mattress retail landscape by positioning itself as a holistic sleep solution provider rather than simply a store selling mattresses. This is evident in its commitment to leveraging sleep science and technology to create products tailored to individual needs, offering a diverse range of options from king-size beds to specialized accessories.

The company's strategic approach to the Black Friday season, with both physical stores and a robust online platform, ensures accessibility for a wide customer base, catering to both immediate needs and those seeking long-term solutions. This dual-channel presence is a key factor in Sleep Number's appeal.

While customer service consistently receives praise, particularly from knowledgeable staff members, some reviews mention occasional delays in delivery and minor installation or connectivity issues. These minor hiccups, however, pale in comparison to the overwhelmingly positive feedback regarding product quality and sleep improvements experienced by customers, solidifying Sleep Number's position as a contender for the "BestAround" title through its dedication to both innovative products and customer-centric service.

About Sleep Number

Sleep Number, a leading mattress store and bedding retailer based in Alpharetta, Georgia, positions itself as more than just a place to purchase sleep essentials; it is a comprehensive solution for those seeking optimal rest. The company leverages extensive sleep science and cutting-edge technology to craft innovative mattresses and bedding that cater to the diverse needs of its customers. From king-size beds to specialized pillows and sheets, Sleep Number offers a wide array of products designed to enhance individual comfort and support, addressing the unique challenges each person faces in achieving restful sleep.

The early onset of Black Friday presents a significant opportunity for Sleep Number, as shoppers are eager to find deals on high-quality sleep solutions. The store's online platform complements its physical presence, allowing customers to shop for sale items both in-store and from home. This dual approach ensures that Sleep Number remains accessible and convenient for a broad customer base, from those looking for immediate discounts to those seeking a seamless online experience.

At Sleep Number Alpharetta, the focus extends beyond product selection to personalized service. Sleep professionals are available to guide customers through the process of finding the perfect sleep solution, offering expert advice on mattress types, pillow options, and bedding choices tailored to individual needs. The store's commitment to creating a sanctuary for better sleep is evident in its design, which includes features like pressure mapping and adjustable firmness settings. By combining cutting-edge technology with personalized support, Sleep Number aims to help customers achieve the best possible sleep quality, making it a go-to destination for those dedicated to enhancing their well-being through superior sleep solutions.

Category Tags
Mattress Store Mattress Sleep Accessories Bedding Sleep Solutions

What Customers Say

4.8
Rating Based On
110
Official Google Reviews
5
103
4
1
3
0
2
2
1
4

Customer experiences at Sleep Number stores generally highlight a high level of satisfaction, particularly with the quality of products and exceptional customer service. Many reviews emphasize the comfort and innovative features of Sleep Number mattresses, noting significant improvements in sleep quality and overall well-being. Customers frequently praise the knowledgeable and patient staff, especially sales associates like Austin, Barry, and Cassandra, who provide detailed guidance and personalized recommendations.

The shopping experience is often described as smooth, with easy delivery processes and prompt issue resolution. However, some reviews mention delays in receiving products, which can be frustrating despite the overall positive sentiment. A few customers have noted issues with installation or connectivity problems, particularly when dealing with new or incorrectly installed mattresses, highlighting the importance of proper setup and customer support in maintaining satisfaction.

Overall, the consensus is that Sleep Number stores deliver a high-quality product and service, making them a preferred choice for those seeking superior sleep solutions.