Cycle Gear

Motorcycle Shop Gear Shop Motorcycle Accessories

Bestie Business Card

Swing by the Edina Cycle Gear for expert advice & to try on gear. Shop 100K+ products with the freedom to shop at home & ship to store or vice versa.

Business Hours

Mon: 10:00am - 8:00pm
Tue: 10:00am - 8:00pm
Wed: 10:00am - 8:00pm
Thu: 10:00am - 8:00pm
Fri: 10:00am - 8:00pm
Sat: 10:00am - 8:00pm
Sun: 10:00am - 7:00pm

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About Edina, Minnesota, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Cycle Gear presents itself as a standout motorcycle shop, deserving consideration for the "BestAround" title, particularly through its comprehensive service offerings and customer-centric approach. The shop's robust online platform, coupled with a vibrant community-focused event schedule, positions it as a hub for motorcycle enthusiasts, not just a retailer. This is evident in the 50% discount on tire installations, a promotion that underscores their commitment to customer satisfaction and value.

The staff at Cycle Gear are lauded for their exceptional service, creating an environment where customers feel genuinely supported and understood. Their expertise shines through in personalized advice, meticulous attention to detail, and the ability to handle both routine needs and complex requests with ease. This level of service, combined with a seamless shopping experience that blends online convenience with in-person engagement, sets Cycle Gear apart.

The consistent positive feedback from customers speaks volumes about Cycle Gear's success. Praise for the staff's friendliness, knowledge, and patience highlights a business model that prioritizes customer relationships. The shop's commitment to community through events like Bike Night further cements its reputation as more than just a place to buy parts-it's a gathering spot for riders, fostering loyalty and repeat business. This blend of service excellence, community engagement, and value proposition makes Cycle Gear a strong candidate for the "BestAround" accolade.

About Cycle Gear

Cycle Gear is a motorcycle shop offering an extensive range of products and services to enthusiasts. With a strong online presence, the shop provides convenient shopping options through its website, allowing customers to browse and purchase items ranging from motorcycles to accessories. One of the notable promotions available is a 50% discount on installation services for qualifying tire purchases, as highlighted by RPM magazine, making it an attractive deal for motorcycle owners looking to upgrade their rides.

In addition to its online offerings, Cycle Gear hosts engaging events that foster a sense of community among riders. The Bike Night on September 9th features a mix of food, games, and giveaways, creating a vibrant atmosphere where enthusiasts can connect and enjoy themselves. This event not only draws in customers but also serves as a platform for promoting the shop's various services and products.

Cycle Gear emphasizes customer satisfaction with several perks, including free expert assistance with helmet selection, tire installation, and Bluetooth headset setup. The shop also offers free tire mounting and balancing services, adding significant value to its offerings. Furthermore, Cycle Gear provides members with exclusive benefits, such as free pickup of over 100,000 products shipped to local stores, enhancing the convenience and appeal of its services. Regular monthly events, starting on the second Tuesday of every month at 5 PM, further solidify Cycle Gear's commitment to building a loyal customer base through community engagement and fun activities.

Category Tags
Motorcycle Shop Gear Shop Motorcycle Accessories Motorcycle Services Bike Events

What Customers Say

4.8
Rating Based On
699
Official Google Reviews
5
616
4
48
3
19
2
2
1
14

Customers consistently highlight the exceptional customer service at Cycle Gear, emphasizing the friendly, knowledgeable, and helpful nature of the staff. Many reviews specifically mention the staff's ability to provide personalized assistance, offering expert advice and ensuring customers find exactly what they need, whether it's a specific gear item or a detailed fit recommendation. The staff are often praised for their patience, willingness to go the extra mile, and genuine interest in the customer's needs, creating a welcoming and supportive shopping environment.

The experience at Cycle Gear is frequently described as seamless and stress-free, with staff members who are not only knowledgeable about the products but also attentive to the overall customer journey. This includes assistance with everything from product selection and fit adjustments to complex transactions like warranty exchanges. The staff's ability to handle both routine and specialized requests with professionalism and care is a recurring theme, contributing significantly to positive customer experiences.

Several reviews also note the value and convenience of shopping at Cycle Gear, particularly for those who prefer in-person interactions over online purchases. The extensive selection, competitive pricing, and the opportunity to try on gear before buying are highlighted as key benefits. The staff's expertise in providing detailed product information and recommendations further enhances the shopping experience, making it a reliable choice for both new and experienced motorcycle enthusiasts.