House of Optical

Optometrist Optometry Eyewear

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Business Hours

Mon: 8:30am - 8:00pm
Tue: 8:30am - 8:00pm
Wed: 8:30am - 8:00pm
Thu: 8:30am - 8:00pm
Fri: 8:30am - 5:00pm
Sat: 9:00am - 3:00pm
Sun: Closed

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About Clawson, Michigan, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

House of Optical distinguishes itself as a standout optometrist through its unwavering commitment to quality, customer service, and comprehensive eye care services. Established in 1967, the business has cultivated a legacy of excellence, offering a broad spectrum of services-from routine eye exams to intricate repairs-all within a modern, inviting setting. The store's on-site lab is particularly noteworthy, ensuring prompt service for prescriptions and frames, which adds significant convenience for its clientele.

The selection of products, especially designer frames at competitive prices, coupled with a robust range of contact lenses and essential accessories, positions House of Optical as a one-stop shop for all visual needs. The expertise of its optometrists, including Dr. Robert Feldman, Dr. Nicole Koski, Dr. Drew Langton, and Dr. Mark Simard, is a key differentiator, providing personalized care and expert guidance that fosters trust and loyalty among customers. This blend of quality products and skilled professionals makes House of Optical a compelling candidate for the "BestAround" accolade.

Customer satisfaction at House of Optical is robust, with patrons frequently praising the friendly, professional service and the store's welcoming atmosphere. While minor issues occasionally surface, they are rarely enough to overshadow the overwhelmingly positive feedback. The business's flexibility in hours, savings programs, and prime location further enhance its appeal, making it a go-to destination for those seeking reliable and high-quality eye care. In a competitive market, House of Optical's consistent ability to meet and exceed customer expectations solidifies its standing as a premier optometrist.

About House of Optical

House of Optical, a distinguished eyewear and eye care provider established in 1967, has built a reputation for excellence in both traditional and modern optics. The business offers a comprehensive range of services, from routine eye exams to comprehensive eye repairs, all conducted in a welcoming, well-equipped facility. Their on-site lab ensures that most frames and prescription eyeglasses are serviced within an hour, providing convenience and efficiency for their clients.

The store's commitment to quality is evident in its selection of designer frames, which are competitively priced and backed by a price match guarantee. This allows customers to enjoy the latest fashion trends without compromising on value. Additionally, House of Optical offers a wide array of contact lenses, including clear, colored, daily wear, and gas permeable options, ensuring that every customer's vision needs are met. The store also provides essential accessories such as eyeglass cases, cleaning supplies, and sunglasses, enhancing the overall shopping experience.

Customer service is a cornerstone of House of Optical's philosophy. The team, comprising experienced optometrists including Dr. Robert Feldman, Dr. Nicole Koski, Dr. Drew Langton, and Dr. Mark Simard, is dedicated to providing personalized care and expert advice. They are available to guide clients through every step of the eye care process, from initial consultations to prescription fittings and beyond. The store's flexible hours, including weekday evenings and weekends, cater to a diverse clientele with varying schedules. House of Optical also offers various savings programs, such as insurance plan discounts and special promotions, making it an attractive choice for both regular customers and new visitors. With its prime location in West Bloomfield Township, Michigan, and a dedicated team, House of Optical stands out as a premier destination for eye care and vision enhancement.

Category Tags
Optometrist Optometry Eyewear Vision Care Optical Services

What Customers Say

4.5
Rating Based On
178
Official Google Reviews
5
149
4
6
3
3
2
3
1
17

Customers of House of Optical consistently express high levels of satisfaction, highlighting a range of positive experiences from exceptional service and personalized attention to outstanding product quality. Many reviews emphasize the friendly and professional nature of the staff, noting that patients feel genuinely welcomed and well-cared for. The selection of frames is frequently praised, with customers appreciating both the variety available at different price points and the expertise of opticians in helping them find the perfect fit. A few reviews touch on minor issues, such as initial cold reception or minor billing errors, but these are often overshadowed by the overall positive feedback.

Some customers share specific stories that stand out, like a particularly memorable experience where staff went above and beyond to help someone with a challenging situation, such as adjusting glasses for a child or repairing damaged frames. These anecdotes underscore the business's commitment to customer care and its ability to handle unexpected issues with professionalism and compassion. Additionally, several reviews mention the convenience of the store, including easy parking and efficient service, even during busy periods.

The consistency of positive experiences over time is another common theme, with many customers noting that House of Optical has become a staple in their routine eye care visits. This loyalty is often attributed to the high standards of service, the knowledgeable staff, and the overall welcoming atmosphere. While a few reviews mention specific issues or areas for improvement, they do not detract significantly from the overall positive sentiment. The business's ability to maintain a high level of customer satisfaction despite occasional challenges speaks to its strong foundation in customer service and professionalism.