Pediatric & Adolescent Care of Silver Spring

Pediatrician Pediatric Services Family Medicine

Bestie Business Card

Silver Spring, MD Pediatrician & Famiy Doctor, Pediatric and Adolescent Care of Silver Spring specializes in pediatric medicine for a child's physical, emotional and developmental health.

Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Silver Spring, Maryland, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pediatric & Adolescent Care of Silver Spring stands out as a specialized pediatric practice within Privia Medical Group, distinguished by its comprehensive approach to children's healthcare in Silver Spring, Maryland. The practice's commitment to providing high-quality, coordinated care is evident in its wide array of services, from routine check-ups and vaccinations to managing chronic conditions and acute illnesses, all delivered by experienced pediatricians. This breadth of expertise, coupled with a flexible operating schedule that includes extended hours on weekends, positions the practice as highly accessible and responsive to the needs of families.

Customer feedback paints a mixed picture. While many commend the practice's dedication to quality care, attentive staff, and welcoming environment, particularly praising the compassionate and knowledgeable pediatricians like Drs.

Witkin, Feldman, and Bernstein, concerns about staff behavior are prevalent. Complaints frequently center around rudeness, impersonality, and even financial exploitation, suggesting that while the medical care is strong, the human interactions fall short for some patrons. This duality-excellent clinical outcomes alongside problematic service-raises questions about the practice's overall customer experience.

Despite these issues, Pediatric & Adolescent Care of Silver Spring retains a robust reputation for its medical services. The consistent praise for its providers' expertise and kindness underscores its standing as a trusted healthcare provider.

However, the persistent complaints about staff conduct highlight a critical area needing improvement. For Pediatric & Adolescent Care to truly qualify for the "BestAround" designation, addressing these service-related concerns is paramount. A practice that can balance exceptional medical care with exceptional patient service will likely solidify its position as a leader in pediatric care in Silver Spring and beyond.

About Pediatric & Adolescent Care of Silver Spring

Pediatric & Adolescent Care of Silver Spring is a specialized pediatric practice dedicated to providing comprehensive healthcare for children and adolescents in Silver Spring, Maryland. As a member of the Privia Medical Group, the practice leverages the collective expertise of its physicians to ensure high-quality, coordinated care tailored to the unique needs of young patients. The facility offers a wide range of pediatric services, from routine check-ups and vaccinations to more complex treatments for chronic conditions and acute illnesses, all under the guidance of compassionate and experienced pediatricians.

The practice operates with flexible hours, typically opening from 8:00 am to 5:00 pm on weekdays, with extended hours on Fridays and Saturdays to accommodate the needs of families. This commitment to accessibility underscores the practice's dedication to serving the community effectively. Notably, non-emergency appointments are required and must be scheduled in advance, encouraging patients to plan their visits and ensuring that resources are managed efficiently. The availability of modern vaccines, including flu shots and the latest COVID-19 vaccines like Moderna, further highlights the practice's focus on preventive care and staying abreast of the latest medical advancements.

While the office is closed on Sundays, the practice remains a vital resource for families in Silver Spring and Wheaton, MD, offering not just medical services but also a reassuring presence that prioritizes patient comfort and well-being. As part of Privia Medical Group, Pediatric & Adolescent Care of Silver Spring benefits from the group's commitment to excellence and innovation in healthcare, positioning it as a trusted and reliable choice for families seeking top-tier pediatric care.

Category Tags
Pediatrician Pediatric Services Family Medicine Pediatric Care Child Health

What Customers Say

4.4
Rating Based On
87
Official Google Reviews
5
72
4
1
3
4
2
1
1
9

Customer experiences for Pediatric & Adolescent Care of Silver Spring consistently highlight a strong emphasis on quality care, attentive and knowledgeable staff, and a welcoming environment. Many reviews praise the doctors, particularly Drs. Witkin, Feldman, and Bernstein, for their compassionate approach, thoroughness, and ability to build trust with both children and parents. The practice is frequently commended for its responsiveness, minimal wait times, and efficient scheduling processes.

However, a significant number of reviews express dissatisfaction stemming from staff behavior. Complaints range from rudeness and impersonality on the phone and in person to outright unprofessionalism and even financial exploitation. Several reviewers detail instances where staff members were dismissive, rude, or even dishonest about billing practices, leading to frustration and a sense of being undervalued.

Despite these negative experiences, the practice maintains a strong reputation for its medical care, consistently receiving high praise for the expertise and kindness of its providers. Many reviewers recommend Pediatric & Adolescent Care not only for its clinical excellence but also for its overall positive atmosphere, making it a preferred choice for families seeking reliable and caring pediatric healthcare. The recurring theme is a desire to see practices that prioritize patient well-being and foster strong relationships with both patients and their families.