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Excellent Floors provides hardwood floor sanding, custom stain and finishes, Installations and stairs. Call us for a complimentary consultation!
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DirectionsAbout Silver Spring, Maryland, USA
MoreThe community offers numerous attractions and resources, including the AFI Silver Theatre for film enthusiasts and Olney Theatre Center for performing arts. Residents have access to diverse parks like Sligo Creek Park and Rock Creek Park, enhancing recreational opportunities. The economy thrives on government contracting, technology, healthcare, and professional services, with prominent employers such as Lockheed Martin and local hospitals contributing significantly. Transportation is well-developed, featuring the Metro Red Line and major highways like Interstate 95. Safety levels are comparable to national averages, though property crime varies across areas. Silver Spring enjoys a temperate climate, adding to its allure with lush greenery and scenic natural features. The area's downtown offers urban amenities with a suburban feel, providing diverse dining, shopping, and cultural experiences.
Nominated for BestAround
Excellent Floors & Services distinguishes itself in the competitive hardwood refinishing market of Northern VA and Maryland through a blend of decades of industry expertise, comprehensive service offerings, and an unwavering commitment to client satisfaction. Their nomination for "BestAround" speaks volumes about their ability to deliver not just high-quality work but also a personalized and responsive experience that resonates deeply with clients.
The company's success hinges on its versatility, offering services from standard refinishing to specialized repairs and customizations, catering to diverse aesthetic and functional needs. This adaptability, coupled with a strong focus on sustainability through the use of natural oils, appeals to environmentally conscious consumers. Customer testimonials paint a picture of exceptional service - from Erick's responsiveness and professionalism to his clear explanations and personalized attention - all contributing to a sense of value for money and peace of mind.
While occasional minor hiccups with responsiveness are noted, they pale in comparison to the overwhelmingly positive feedback. Excellent Floors' reputation for excellence is further cemented by its consistent high ratings and strong recommendations, solidifying its position as a trusted and reliable choice for both residential and commercial clients seeking top-tier hardwood flooring services. Their ability to consistently exceed expectations, coupled with their commitment to sustainability and client-centric approach, clearly positions them as a contender for the "BestAround" designation.
About Excellent Floors & Services
Excellent Floors & Services stands out as a premier hardwood refinishing and installation company in the Northern VA and Maryland regions, with a particular emphasis on providing exceptional service to both residential and commercial clients. With over two decades of industry experience, the company has established itself as a leader in delivering high-quality craftsmanship and innovative solutions for hardwood flooring needs. Their comprehensive services range from hardwood refinishing and custom installations to intricate staircase repairs and maintenance, all executed with meticulous attention to detail and a commitment to sustainability.
The company's expertise extends beyond traditional hardwood flooring, offering specialized services such as sanding, applying natural oils (free of volatile organic compounds or VOCs), and providing a range of customization options including patterns and designs. This versatility ensures that clients can achieve unique and beautiful flooring solutions tailored to their specific aesthetic preferences and functional requirements. Notable for its client-centric approach, Excellent Floors prides itself on working closely with customers to understand and fulfill their needs, whether they are looking to refresh a home or upgrade a commercial space.
Reviews from satisfied clients consistently highlight the professionalism, attention to detail, and reliability of Excellent Floors. Customers praise the company's ability to meet tight schedules without compromising on quality, as well as its commitment to environmental responsibility through the use of natural oils. The testimonials from Maryland residents like Alejandro Sangunetti, Judy Paulson, and Dana Karesh Pelzman underscore the company's ability to deliver not just excellent service but also peace of mind, knowing that their floors are in capable hands. Excellent Floors' reputation for excellence is further solidified by its consistent high ratings and the strong recommendation it receives from both local and national sources.
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What Customers Say
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Official Google Reviews
Customers of Excellent Floors & Services consistently highlight the company's exceptional customer service and high-quality work as standout features. Many reviews emphasize Erick's responsiveness, professionalism, and personalized attention throughout the entire process, from initial consultation to post-installation support. A recurring theme is the company's flexibility in accommodating schedules and their willingness to go above and beyond to ensure client satisfaction.
Some customers specifically mention the value for money, noting competitive pricing without compromising on quality. Others appreciate the team's expertise, particularly Erick's knowledge of wood flooring and his ability to explain complex details clearly. A few reviews highlight the company's commitment to using environmentally friendly materials and their meticulous attention to detail, which contributes to the longevity and aesthetic appeal of the finished floors.
While a few negative reviews mention potential issues with responsiveness in certain situations (like delayed follow-ups or unmet expectations regarding specific color choices), these are relatively rare. Overall, the overwhelming sentiment reflects a strong positive experience where customers feel valued, informed, and satisfied with their investment in Excellent Floors & Services. Their willingness to address concerns proactively and provide exceptional post-service support further solidifies their reputation as a trusted and reliable flooring service provider.