Back in The Game Video Games & Repair

Video Game Store Retail Electronics

Bestie Business Card

Back in the Game video games stock the biggest selection of retro games, new releases and more! We even offer video game repair as well as electronics repair.

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Business Hours

Mon: 11:00am - 7:00pm
Tue: 11:00am - 7:00pm
Wed: 11:00am - 7:00pm
Thu: 11:00am - 7:00pm
Fri: 11:00am - 7:00pm
Sat: 11:00am - 7:00pm
Sun: 11:00am - 6:00pm

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About Cicero, Illinois, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Back in The Game Video Games & Repair distinguishes itself in the competitive retail landscape by successfully merging the worlds of retro gaming and community service. This unique positioning allows it to attract a dedicated clientele, primarily retro gaming enthusiasts, who appreciate its extensive and curated selection of classic consoles and games at fair prices. The store's commitment to inclusivity is evident through its partnership with local organizations to provide employment opportunities for individuals with developmental disabilities, enhancing its social impact and community ties.

Customer experiences at Back in the Game Video Games & Repair are overwhelmingly positive, underscored by praise for the knowledgeable and accommodating staff who offer personalized service and flexible pricing options. The nostalgic ambiance of the store, featuring a wide array of games from various eras, is a significant draw, fostering an environment where retro gaming aficionados can immerse themselves in their passions. While minor criticisms regarding occasional price inconsistencies and initial service delays are noted, these do not overshadow the overwhelmingly favorable reception.

The store's approach to customer engagement through its mailing list further solidifies its standing as a community hub. By keeping customers informed about new products, promotions, and events, Back in The Game Video Games & Repair nurtures a loyal customer base and strengthens its local presence. This blend of retail excellence, social responsibility, and community involvement positions Back in the Game Video Games & Repair as a prime candidate for the "BestAround" classification, showcasing how a business can achieve commercial success while making a meaningful impact on society.

About Back in The Game Video Games & Repair

Back in the Game Video Games & Repair, a unique venture operating under the banner of Seguin Gardens & Gift, serves as both a retail outlet for retro video games and consoles and a service center dedicated to repairing these classic gaming devices. This dual-function business not only supports the preservation and enjoyment of nostalgic gaming experiences but also plays a crucial role in employment within the local community. By offering shopping opportunities for adults with developmental disabilities, Back in the Game Video Games & Repair extends its impact beyond mere retail, fostering inclusivity and providing meaningful work opportunities.

The store's commitment to community engagement is further underscored by its active participation in local initiatives aimed at supporting individuals with developmental disabilities. Through partnerships with organizations like Seguin Gardens & Gift, the business helps create a supportive environment where these adults can find purpose and employment through hands-on interaction with vintage gaming technology. This approach not only enriches the lives of its employees but also contributes to the broader social fabric of Cicero, Illinois.

For those interested in staying informed about the latest products, promotions, and events at Back in the Game Video Games & Repair, the store encourages regular visitors to join their mailing list. This subscription service ensures that customers receive timely updates directly to their inboxes, keeping them in the loop on new arrivals, special deals, and community events. By maintaining this direct line of communication, the business strengthens its relationship with the local community and enhances customer loyalty.

Back in the Game Video Games & Repair stands out as a model of how a small business can integrate social responsibility with commercial success. Located in Cicero, Illinois, this store exemplifies the potential for retail spaces to serve as catalysts for positive change, offering both entertainment and employment opportunities in a community that values inclusivity and support for its residents.

Category Tags
Video Game Store Retail Electronics Game Repair

What Customers Say

4.7
Rating Based On
312
Official Google Reviews
5
273
4
11
3
6
2
4
1
18

Customers consistently highlight Back in The Game Video Games & Repair as a standout destination for retro gaming enthusiasts, praising its extensive selection of classic and modern consoles at competitive prices. Many emphasize the exceptional customer service they receive, noting knowledgeable and helpful staff who provide personalized recommendations and flexible pricing, especially on trade-ins and repairs. The store's nostalgic atmosphere, with a wide array of games spanning multiple generations, is frequently mentioned as a key draw. While some reviews touch on minor issues like occasional price discrepancies or slow initial service, the overall sentiment is overwhelmingly positive, with customers recommending the store to others seeking retro gaming experiences.

The staff's willingness to go above and beyond for customers, whether through repairs, discounts, or simply providing excellent advice, is repeatedly cited as a significant factor in their loyalty and positive reviews.