Pinch A Penny Pool Patio Spa

Swimming Pool Supply Store Pool Supplies Pool Maintenance

Bestie Business Card

Shop the Largo Pinch A Penny for the best selection of pool supplies including liquid chlorine, tablets, pumps, filters and more.

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Business Hours

Mon: 9:00am - 6:00pm
Tue: 9:00am - 6:00pm
Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm
Fri: 9:00am - 6:00pm
Sat: 9:00am - 6:00pm
Sun: 10:00am - 3:00pm

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About Largo, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pinch A Penny Pool Patio Spa, a local fixture in Largo, Florida, has garnered attention for its ambitious positioning as a comprehensive pool and patio care destination. Its ability to offer an extensive range of high-quality products, from essential chemicals to specialized equipment, coupled with a team of professional, licensed technicians, suggests a business model that could qualify for the "BestAround" accolade. The store's commitment to personalized service, evident in the tailored maintenance plans and the proactive approach to customer needs, aligns well with the criteria for excellence in customer service that often define top-tier businesses in the industry.

However, the mixed reviews paint a nuanced picture. While many customers praise the knowledgeable staff and the store's innovative services, including custom pool renovations and enhanced outdoor lighting options, others have reported issues ranging from misleading pricing to subpar product quality and unreliable service. These challenges highlight the delicate balance Pinch A Penny must maintain between offering comprehensive services and ensuring consistent reliability and transparency. The store's online platform and mobile app, designed to enhance convenience, are steps in the right direction but may not fully mitigate the frustrations experienced by some customers.

Ultimately, Pinch A Penny Pool Patio Spa's potential for recognition under "BestAround" hinges on its ability to address these challenges head-on. By consistently delivering on its promises, improving product quality, and enhancing communication, the business could solidify its reputation as a leader in the pool supply market. For now, it remains a promising contender, but one that must navigate its competitive landscape with diligence and customer-centricity to truly stand out.

About Pinch A Penny Pool Patio Spa

Pinch A Penny Pool Patio Spa, situated in Largo, Florida, presents itself as a one-stop shop for all your pool and patio care needs. The store offers an extensive selection of high-quality pool supplies, including liquid chlorine, tablets, pumps, filters, and more, catering to both novice and experienced pool owners. Their commitment to excellence is evident in their professional, licensed service techs who provide expert advice and comprehensive maintenance plans tailored to individual schedules and budgets. Whether you require a thorough cleaning, equipment repair, or a fresh resurfacing, Pinch A Penny’s team of certified technicians ensures that every task is executed with precision and care.

In addition to their robust product offerings, Pinch A Penny distinguishes itself through innovative services designed to enhance the overall pool experience. Their pool renovation department offers custom design and installation services, allowing homeowners to update their pools with modern styles and finishes, while their landscape lighting solutions add aesthetic value and safety to outdoor spaces. The store’s online platform further streamlines convenience, enabling customers to shop from home, receive personalized water tests, and get instant service notifications through their mobile app.

Big Green Egg, a prominent competitor in the pool supply market, is renowned for its ceramic kamado-style charcoal grills and superior customer service. Green Mountain Grills, known for their premium wood pellet grills, and Wilbar Pools, celebrated for their durable and stylish above-ground pools, offer high-quality products that cater to different preferences and budgets. While Pinch A Penny focuses on a broader range of services and a user-friendly digital presence, these competitors highlight the diverse options available in the pool supply industry. By providing competitive pricing, exceptional customer service, and a wide array of services, Pinch A Penny continues to carve out a niche in the Largo market, appealing to a wide spectrum of pool owners seeking reliable and comprehensive care solutions.

Category Tags
Swimming Pool Supply Store Pool Supplies Pool Maintenance Outdoor Living Pool Services

What Customers Say

4.4
Rating Based On
162
Official Google Reviews
5
118
4
19
3
6
2
5
1
14

Customer experiences at Pinch A Penny Pool Patio Spa range widely, reflecting both exceptional service and notable issues. Positive feedback highlights the knowledgeable and friendly staff, particularly Dave and his team, who provide thorough assistance with pool maintenance and troubleshooting. Customers appreciate the variety of services offered, including chemical testing, equipment installation, and even spa treatments, often praising the store's ability to go above and beyond customer requests. The use of chemicals and equipment is frequently well-received, with many customers noting the clarity of their pools after treatments.

However, there are also several concerning experiences. Some customers report being misled by inflated pricing or unfulfilled promises, such as when a customer was charged for unnecessary services or faced delays due to staff shortages. Issues with product quality and service reliability have been reported, including equipment failures and chemicals not meeting expected standards. Additionally, there are complaints about poor communication regarding store hours and availability, leading to inconvenience for customers trying to make appointments.

Despite these challenges, many customers remain loyal due to the overall positive atmosphere and the staff's dedication to customer satisfaction. The store's commitment to maintaining a professional and welcoming environment is evident in its consistent efforts to address customer concerns, even when faced with significant issues. Overall, Pinch A Penny Pool Patio Spa stands out for its potential and promise, but like any business, it must continually strive to improve its service and reliability to maintain customer trust and satisfaction.