Five Star Plumbing LLC

Plumber Plumbing Services Residential Plumbing

Bestie Business Card

Five Star Plumbing offers expert plumbing services in Dayton, OH. From repairs to installations, we ensure reliable, fast, and affordable solutions. Call today!

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Business Hours

Mon: (laborday)8a–4:30pho
Tue: 8:00am - 4:30pm
Wed: 8:00am - 4:30pm
Thu: 8:00am - 4:30pm
Fri: 8:00am - 4:30pm
Sat: Closed
Sun: Closed

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About Moraine, Ohio, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Five Star Plumbing LLC has carved out a distinguished niche in Dayton, Ohio's plumbing market, earning recognition for its "BestAround" nomination. Founded by John Veda and his family, the company's longevity since 1997 speaks volumes about its sustained commitment to quality and customer service.

The core of Five Star's appeal lies in its team of Master Licensed Plumbers and certified technicians, ensuring each job is handled with the expertise and safety protocols that come with their credentials. This professionalism shines through in customer testimonials, where repeated praise for prompt service, especially when issues arise unexpectedly, highlights a reliability that sets them apart. Customers appreciate the company's proactive approach, often resolving problems before scheduled appointments, demonstrating a dedication to customer satisfaction that goes beyond mere transactional service.

While some reviews mention logistical challenges like scheduling, the overarching sentiment remains positive. The consistent praise for work quality - from the efficiency of installations to the meticulousness of repairs - underscores Five Star's ability to deliver on its promise of "affordable and reliable" plumbing solutions. Their transparent communication and commitment to exceeding expectations are key factors in their standing, solidifying their position as a trusted local provider who consistently receives accolades.

About Five Star Plumbing LLC

Five Star Plumbing LLC, established in 1997 by John Veda and now led by his family including his wife Lucretia and their children Brandon and Justin, has become a trusted name in plumbing services in Dayton, Ohio. The company's roots trace back to John's initial service in Springboro, but its growth since then has been remarkable, driven by a commitment to quality and customer satisfaction. As a Master Licensed Plumber and certified Tankless Water Heater Technician and Backflow Technician, John Veda brings extensive expertise to the table, ensuring that every job is completed safely and efficiently.

Five Star Plumbing's mission is centered around providing affordable and reliable plumbing solutions to the community. The company emphasizes the importance of professional service, especially for those who may not have the expertise to handle complex issues themselves. Their team of licensed professionals and a growing network of skilled installers are dedicated to delivering prompt and high-quality service. Customers frequently praise Five Star Plumbing for its friendly service, clear communication, and the exceptional workmanship they receive, as evidenced by testimonials from satisfied clients like Daniel Russell, who has used their services twice for water heater replacements with no regrets.

The company's services encompass a wide range of plumbing needs, from routine maintenance to major repairs and installations, catering to both residential and commercial clients. Five Star Plumbing is committed to setting industry standards through its focus on quality products, knowledgeable staff, and innovative equipment. Their flexible scheduling and transparent financing options make it easy for customers to plan and execute their plumbing projects without unnecessary stress. By maintaining a strong connection with the community and continuously striving to exceed expectations, Five Star Plumbing aims to remain the go-to choice for top-quality plumbing services in Dayton, Ohio.

Category Tags
Plumber Plumbing Services Residential Plumbing Commercial Plumbing

What Customers Say

4.9
Rating Based On
1,223
Official Google Reviews
5
1153
4
36
3
5
2
5
1
24

Customers consistently highlight Five Star Plumbing's responsiveness and professionalism in addressing issues promptly, often even before the scheduled appointment time, which is a significant factor in their positive experiences. Many mention the team's willingness to go the extra mile, offering solutions when unexpected problems arise, like the case of the sewer issue requiring a new furnace installation.

The quality of work is frequently praised, with customers noting everything from the efficiency and functionality of installed fixtures to the thoroughness of repairs. The attention to detail is evident in reviews mentioning the removal of old fixtures cleanly, the professionalism of the technicians, and the clear communication about the work done.

While some reviews touch on specific service challenges like scheduling conflicts or unexpected issues, the overall sentiment remains overwhelmingly positive. Customers appreciate the company's respect for their time, their willingness to explain complex workings clearly, and their commitment to providing a high level of customer service throughout the entire process. This dedication to excellence, as reflected in the star ratings, is a key driver behind the consistently strong reviews.