Pinch A Penny Pool Patio Spa

Swimming Pool Supply Store Pool Supply Store Pool Maintenance Services

Bestie Business Card

Shop the Melbourne/Lake Washington Pinch A Penny for the best selection of pool supplies including liquid chlorine, tablets, pumps, filters and more.

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Business Hours

Mon: 9:00am - 6:00pm
Tue: 9:00am - 6:00pm
Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm
Fri: 9:00am - 6:00pm
Sat: 9:00am - 5:00pm
Sun: 11:00am - 3:00pm

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About Melbourne, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Pinch A Penny Pool Patio Spa, a Melbourne, Florida-based swimming pool supply store, seems poised to earn its "BestAround" designation through a potent combination of product breadth, expert service, and a customer-first ethos. Its comprehensive inventory caters to both novice and seasoned pool owners, promising a one-stop shop for all pool maintenance needs. This is further bolstered by the Fritz Family's commitment to quality, evident in their professional pool cleaning services and expert advice from technicians like Jacob, who are lauded for their accuracy and clear communication.

The store's flexibility shines through its tailored maintenance plans, accommodating diverse budgets and schedules. Beyond product offerings, Pinch A Penny distinguishes itself through its accessibility - readily available for both in-person and online assistance - creating a welcoming environment where customers feel valued and heard. This dedication to service is reflected in the consistent positive feedback from patrons who appreciate the store's responsiveness, technical expertise, and willingness to help even with complex issues.

While the reviews don't explicitly mention Pinch A Penny's business model, its emphasis on employee development and a family-friendly atmosphere suggests a commitment to long-term customer relationships, a key factor in earning accolades like "BestAround." This combination of quality products, expert service, and a genuinely customer-centric approach positions Pinch A Penny as a strong contender for the prestigious "BestAround" title.

About Pinch A Penny Pool Patio Spa

Pinch A Penny Pool Patio Spa, a locally-owned and operated swimming pool supply store in Melbourne, Florida, offers a comprehensive range of products essential for maintaining the health and aesthetics of pools, patios, and spas. Nestled at 2255 North Wickham Road, this establishment stands out not only for its extensive inventory of items such as liquid chlorine, tablets, pumps, filters, and more but also for its commitment to providing expert advice to its customers. The store, managed by the Fritz Family, prides itself on delivering high-quality products and exceptional service, ensuring that both novice and experienced pool owners can find everything they need.

The business emphasizes flexibility and customer satisfaction through its various services, including a free estimate for pool cleaning and maintenance plans tailored to different schedules and budgets. Pinch A Penny offers professional pool cleaning services from certified technicians, who are equipped to diagnose and resolve a wide array of pool and spa issues, from minor repairs to major overhauls. This commitment to quality service is further reinforced by the store's availability for in-person and online inquiries, ensuring that customers can receive prompt assistance from anywhere.

In addition to its core offerings, Pinch A Penny actively seeks to grow its business by fostering a supportive and positive work environment. The company is currently hiring, inviting individuals to join a family-owned operation with opportunities for personal and professional development. Whether you're interested in a role that involves hands-on maintenance or one that focuses on customer service, the store offers a flexible schedule and a welcoming atmosphere. By applying through their website or by contacting them directly, potential employees can be part of a business that values both its products and its people.

Category Tags
Swimming Pool Supply Store Pool Supply Store Pool Maintenance Services Customer Service Pool Equipment Supplies

What Customers Say

4.7
Rating Based On
170
Official Google Reviews
5
151
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6
3
5
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Customers consistently highlight Pinch A Penny Pool Patio Spa's exceptional customer service as a standout feature, often praising the staff's knowledge, friendliness, and willingness to go above and beyond for their needs. Many mention Jacob's dedication and expertise in pool maintenance, noting his ability to diagnose issues accurately and provide clear explanations. The store's commitment to customer satisfaction is evident in their prompt responses to inquiries, willingness to help with complex tasks like equipment installation, and consistent availability even for those without prior pool experience.

Several reviews emphasize the store's reliability, highlighting its consistent service even on days when other businesses may struggle with scheduling. Customers appreciate the knowledgeable staff who can answer technical questions about pool systems and offer personalized advice. The store's friendly atmosphere and welcoming environment contribute significantly to positive experiences, making customers feel valued and cared for.

Some reviews mention specific instances of exceptional service, such as a technician replacing faulty equipment quickly and efficiently, or a store employee going out of their way to assist with a difficult situation. Overall, the reviews paint a picture of Pinch A Penny as a trustworthy and customer-centric business that prioritizes its clientele's satisfaction above all else. Their reputation for quality service and professionalism has earned them a loyal customer base in the East Coast Florida area.