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Looking for exterior remodeling services? Call the experts at Universal Builders for your exterior remodel. We provide roofing and siding for Columbus area homes and businesses!
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MoreThe city boasts numerous attractions such as Otterbein University, historic downtown State Street, and Alum Creek State Park for outdoor recreation. Westerville's robust economy is driven by healthcare, education, and manufacturing, with key institutions like Otterbein University and Westerville Medical Center playing significant roles. Community resources include top-ranking schools, a comprehensive public library system, and extensive healthcare facilities. Transportation options are well-supported by major highways and Rickenbacker International Airport nearby, though public transit is limited. The city prioritizes safety through proactive policing, maintaining crime rates below the national average. Westerville's climate features distinct seasons, from warm summers to snowy winters. Residents benefit from a variety of amenities such as diverse dining options, shopping centers, and recreational activities that enhance the quality of life in this progressive yet historically rich community.
Nominated for BestAround
Universal Builders of America presents itself as a distinguished player in the roofing contractor landscape, having established itself as a Columbus-based veteran since 2005. The company's consistent recognition as the Best Roofers in Columbus for 2018 underscores its commitment to excellence and customer satisfaction, evidenced by its comprehensive service offerings that extend beyond standard roofing to include exterior remodeling and siding replacement. Their A+ BBB rating speaks volumes about their operational integrity and reliability, bolstered by a lifetime workmanship warranty that assures customers of their investment's security.
Customer feedback paints a picture of a company that prioritizes service quality and local engagement, with many praising their efficient claim handling, detailed inspections, and proactive approach to customer service. These attributes suggest Universal Builders can indeed qualify for the "BestAround" accolades, particularly for businesses seeking dependable roofing solutions with a strong emphasis on customer care. However, the mixed reviews highlight potential pitfalls. Concerns over unlicensed subcontractors and billing practices warrant caution, indicating that prospective clients should scrutinize these aspects thoroughly before committing to Universal Builders.
Ultimately, Universal Builders of America's blend of local roots and national expertise positions them well to serve a broad clientele, from homeowners to businesses. Yet, the mixed feedback serves as a reminder that while they excel in many areas, potential customers must weigh the benefits against the noted risks. For those who value professional service and a responsive customer experience, Universal Builders remains a strong contender; for others, especially those with heightened concerns about subcontractor integrity and billing transparency, it might be prudent to seek alternative solutions.
About Universal Builders of America
Universal Builders of America, a veteran-owned roofing contractor based in Columbus, Ohio, stands out as a trusted name in the industry since 2005. Known for its comprehensive range of services including exterior remodeling, siding replacement, and roofing, Universal Builders has earned the distinction of being voted the Best Roofers in Columbus for 2018 by local residents. The company prides itself on delivering results-oriented, customer-driven solutions, backed by a lifetime workmanship warranty and an A+ rating from BBB accreditation.
With a commitment to excellence, Universal Builders offers free roof inspections to assess the condition of your roof, providing valuable insights into its history of damage from severe weather events. This service is complemented by special promotions, such as $500 off shingle upgrades, ensuring that customers receive high-quality materials and value for their investment. The company’s expertise extends beyond residential projects, serving businesses with custom solutions for roof repair and siding installation, leveraging its Owens Corning Roofing Platinum Preferred Contractor status to deliver industry-leading products and services.
Universal Builders' local philosophy is underpinned by a nationwide reach, allowing them to provide storm damage repair services across the country. Their team of trained professionals is dedicated to handling even the most complex projects, from initial inspections and insurance claim assistance to final installation and quality warranties. By combining local service with national expertise, Universal Builders ensures that every project, whether for a homeowner or a business, meets the highest standards of quality and reliability.
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What Customers Say
185
Official Google Reviews
This collection of reviews from Universal Builders of America presents a mixed but largely positive picture of their customer service and professionalism. Several reviewers highlight exceptional experiences, particularly in handling claims efficiently and providing clear, detailed communication throughout the process. Customers appreciate the prompt response times, the thoroughness of inspections, and the team's willingness to go above and beyond to resolve issues.
However, there are also significant red flags from a few reviews that caution potential customers against the company. One reviewer warns against hiring Universal Builders due to concerns over unlicensed subcontractors and billing practices, emphasizing the importance of thorough research before engagement. Another review points out specific issues with subcontractor workmanship and the delay in addressing claims, which can be particularly damaging for homeowners dealing with urgent repairs.
The overall sentiment leans towards recommending Universal Builders for those who value professional service and have a good relationship with their customer service representatives. Yet, potential clients should be wary of the negative reviews regarding subcontractor practices and billing transparency. It's crucial for prospective customers to review multiple sources and verify claims independently before making a decision, especially when dealing with services that require significant upfront costs and long-term commitments.