Evergreen Health & Rehabilitation Center

Nursing Home Nursing Facilities Rehabilitation Centers

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Optalis Health and Rehabilitation provides post-hospital care, skilled nursing, assisted living, and related services in Ohio and Michigan.

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Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Southfield, Michigan, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Evergreen Health & Rehabilitation Center, a nursing home in Southfield, Michigan, has earned a distinguished spot in the "BestAround" nomination, reflecting its commitment to excellence in specialized post-hospital care, particularly for veterans and those with complex needs. The center's interdisciplinary team of licensed professionals delivers comprehensive, personalized rehabilitation and skilled nursing services, including specialized programs like the Rivetus Rehabilitation iHeart and LSVT Big and Loud, which are lauded for enhancing independence and quality of life.

Customer reviews consistently highlight Evergreen's exceptional care, especially the dedication of staff members like Keysha, whose personalized approach and responsiveness are frequently praised. The warm, family-like atmosphere, fostered through friendly interactions and a supportive environment, contributes significantly to resident satisfaction. However, wait times and staffing levels, particularly aides, remain areas for improvement, which could impact the facility's ability to maintain its high standards consistently.

The dining experience at Evergreen is another point of strong praise, with residents enjoying a menu that reflects their preferences and seasonal offerings. The center's focus on socialization, through activities like ice cream socials, further enhances the quality of life for residents. Financially, Evergreen's acceptance of managed care plans and resources for navigating insurance benefits adds to its appeal. While the dining options are generally well-received, there is a call for more menu variety and better nutritional content.

In summary, Evergreen Health & Rehabilitation Center stands out for its exceptional staff and personalized care, making it a compelling choice for families seeking high-quality rehabilitation services. However, addressing operational challenges like wait times and staffing will be crucial to sustaining its "BestAround" recognition and continuing to set benchmarks in the industry.

About Evergreen Health & Rehabilitation Center

Evergreen Health & Rehabilitation Center stands out as a premier nursing home in Southfield, Michigan, and beyond, particularly for veterans and those requiring specialized post-hospital care. The facility has garnered significant recognition, being named one of the Best Nursing Homes in Michigan by both Newsweek and U.S. News & World Report, underscoring its commitment to excellence and high standards of care.

At Evergreen, a professional, interdisciplinary team of licensed professionals provides comprehensive rehabilitation and skilled nursing services tailored to each resident's unique needs. The center offers a range of therapeutic programs, including the Rivetus Rehabilitation iHeart©, Lymphedema Therapy, VitalStim®, Falls Prevention, and LSVT Big and Loud, all designed to maximize independence and enhance quality of life. Their signature long-term care and memory care units, Anna’s Place, create a nurturing environment that honors residents' dignity and choice, with activities and recreational programs that cater to their interests and memories.

Evergreen also excels in respite care, allowing families to take a break while ensuring their loved ones receive high-quality, personalized attention. For those seeking end-of-life care, the facility provides dignified and compassionate support, ensuring a peaceful transition. Additionally, Evergreen offers specialized respite care options to help caregivers manage stress and maintain their well-being.

The dining experience at Evergreen is another highlight, featuring a creative menu that reflects resident feedback and seasonal offerings. The center’s commitment to socialization is evident in daily ice cream socials and the warm, supportive environment provided by staff and volunteers. Financially, Evergreen accepts various managed care insurance plans, including Medicare Advantage and Medicaid, and offers resources to help navigate these benefits.

With a focus on personalized care and a commitment to excellence, Evergreen Health & Rehabilitation Center is a trusted choice for families seeking high-quality, compassionate care in the Ohio and Michigan regions.

Category Tags
Nursing Home Nursing Facilities Rehabilitation Centers Senior Care Long Term Care

What Customers Say

4.6
Rating Based On
804
Official Google Reviews
5
681
4
49
3
11
2
9
1
54

Customer experiences at Evergreen Health & Rehabilitation Center highlight a consistent theme of exceptional care and a supportive environment, though with some areas for improvement noted. Many reviewers emphasize the high quality of nursing staff, particularly praising specific individuals like Keysha, who stands out for her dedication and effectiveness in patient care. The staff's responsiveness, professionalism, and ability to make patients feel valued are repeatedly mentioned as key factors in their positive experiences.

Some customers highlight the facility's commitment to creating a family-like atmosphere, noting the friendly interactions between staff and patients, which contributes significantly to their overall satisfaction. The cleanliness of the facility is another common praise, with many reviewers comparing it favorably to other rehab centers. However, there are also constructive critiques, particularly regarding wait times and the need for more staff, especially aides, to maintain the high standards of care.

The therapeutic programs, especially group therapy and individual sessions led by therapists like Keysha, are frequently mentioned as highlights. Customers express deep satisfaction with the personalized attention and the tangible improvements in their physical and mental well-being. The food service is generally well-received, though some reviews note areas for improvement in terms of menu variety and nutritional content.

Overall, while Evergreen Health & Rehabilitation Center consistently receives high praise for its staff and care quality, there are calls for operational improvements to enhance efficiency and further solidify its reputation as a leading rehabilitation facility.