Topher's Burgers & Biscuits - Hardy Street

American Restaurant Restaurant Food Service

Bestie Business Card

When you're ready for fresh-ground meat, hearty sandwiches that'll make your mama jealous, and breakfast so dang pretty it belongs on the cover of Grammy's cookbook - then you're ready for Topher's.

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Business Hours

Mon: 6:00am - 10:00pm
Tue: 6:00am - 10:00pm
Wed: 6:00am - 10:00pm
Thu: 6:00am - 10:00pm
Fri: 6:00am - 10:00pm
Sat: 6:00am - 10:00pm
Sun: 8:00am - 10:00pm

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About Hattiesburg, Mississippi, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Topher's Burgers & Biscuits presents itself as a unique dining experience in Hattiesburg, Mississippi, aiming to blend fitness with culinary excellence. Their menu, while boasting an impressive array of fresh, high-quality ingredients - evidenced by visually appealing dishes and potentially even Grammy recognition for their breakfast offerings - seems to be the cornerstone of their appeal. This focus on quality suggests a potential for recognition under the "BestAround" designation, which often celebrates establishments offering exceptional value and experience across multiple categories.

However, the restaurant's journey to this accolade is not without its bumps. While customers laud the burgers' juiciness and flavor, and praise the cleanliness and affordability, recurring complaints regarding food quality - burnt or undercooked items, inconsistent portions, and questionable preparation techniques - cast a shadow on their reputation. Furthermore, issues with service, particularly long wait times and perceived management shortcomings in handling customer complaints, have left some diners dissatisfied. The drive-thru, while convenient, has also received mixed reviews, with some users highlighting its speed but others experiencing lengthy waits and inaccurate orders.

Despite these challenges, Topher's Burgers & Biscuits possesses undeniable potential. Its unique concept, coupled with a growing presence in the South Mississippi market, positions it well for success. To solidify its claim to "BestAround," the restaurant needs to address its recurring food quality issues and demonstrably improve customer service, turning its strengths into consistent wins that resonate with diners and foster lasting loyalty. The key lies in balancing its innovative concept with operational excellence and a commitment to consistently delivering on its promises.

About Topher's Burgers & Biscuits - Hardy Street

Topher's Burgers & Biscuits, a burgeoning American restaurant in Hattiesburg, Mississippi, distinguishes itself through its commitment to delivering a highly engaging fitness experience intertwined with culinary excellence. While the specific nature of their fitness offerings remains undisclosed, the emphasis on fresh, high-quality ingredients suggests a menu that caters to health-conscious diners as well as those seeking indulgent meals. This unique blend sets Topher's apart in a competitive dining landscape.

The restaurant's menu boasts an impressive array of offerings, from freshly ground meat sandwiches that promise to satisfy even the most discerning palates to hearty breakfast items that are likely to impress and delight customers alike. The visual appeal of these dishes, particularly the breakfast selections, is noteworthy, potentially earning accolades such as being featured in Grammy’s cookbook. This attention to detail and quality extends to their biscuits, which contribute to the restaurant's reputation for providing a satisfying culinary experience.

With three locations currently operating in South Mississippi, Topher's is strategically expanding its reach, bringing its engaging atmosphere and delicious food to a wider audience. The restaurant's growing presence in the community, coupled with its versatile catering options, positions it well for continued success. Whether serving as a casual dining spot or a full-service catering provider, Topher's Burgers & Biscuits aims to deliver memorable experiences that resonate with local patrons and beyond.

Category Tags
American Restaurant Restaurant Food Service Fast Casual Quick Service Restaurant

What Customers Say

4.2
Rating Based On
830
Official Google Reviews
5
511
4
161
3
53
2
36
1
69

Customers have shared a range of experiences at Topher's Burgers & Biscuits, reflecting both high praise and areas for improvement. Positive feedback often centers on the quality of the burgers, particularly the juiciness and flavor of the patty options, as well as the excellent service, especially from staff who go above and beyond to ensure customer satisfaction. Many reviewers highlight the friendly atmosphere, cleanliness, and reasonable prices, making it a go-to spot for both casual dining and quick meals.

However, there are also notable complaints regarding food quality issues such as burnt or undercooked items, inconsistent portion sizes, and poor preparation techniques.

Some customers have expressed frustration with long wait times, especially during peak hours, and have criticized the management's handling of customer service issues, including perceived biases and lack of accountability. The drive-thru experience has been mixed, with some praising its speed and convenience while others have reported long waits and poor order accuracy. Overall, the reviews suggest that while Topher's Burgers & Biscuits excels in certain areas, addressing the recurring food quality concerns and enhancing customer service could significantly improve its reputation and customer loyalty.