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Achieva Credit Union is one of Florida's best credit unions. We offer checking accounts, savings, loans, mortgages & much more. Achieva is Banking for GOOD.
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DirectionsAbout Largo, Florida, USA
MoreLargo boasts numerous attractions and recreational activities, including Central Park, the Pinellas Trail, and cultural sites like the Museum of Largo Art. Annual events such as the Back to the 50's Car Show celebrate local identity. The economy is driven by healthcare, retail, and professional services, supported by institutions like BayCare Health System and resources from the Largo Chamber of Commerce. Community amenities include a highly-rated public school system, libraries offering diverse programs, and comprehensive medical facilities. Transportation options feature major highways, PSTA bus services, and proximity to Tampa International Airport. Safety is a priority with crime rates lower than the national average. The warm climate facilitates outdoor activities and beach access, enhancing Largo's appeal as a place that harmoniously blends history with contemporary living.
Nominated for BestAround
Achieva Credit Union, with its nomination for "BestAround," presents a compelling case for its strong community roots and member-centric approach. Its not-for-profit structure, accessible membership criteria, and focus on personalized service clearly distinguish it from traditional for-profit institutions, aligning with the "BestAround" criteria of exceptional member service and community engagement.
The bank's commitment to local nonprofits through the Achieva Foundation further solidifies its reputation as a responsible corporate citizen. Customers frequently praise the warm, knowledgeable service they receive, particularly at drive-thru locations, highlighting the accessibility and friendliness that characterize Achieva's interactions. This dedication to customer experience, evident in both online and offline interactions, fosters loyalty and trust, evidenced by long-standing members like Henry and Robert H.
However, the bank isn't without its shortcomings. A customer's experience with loan processor Alec Gibbons underscores the need for consistent training and clear communication to prevent similar issues from arising. While these challenges are isolated, they highlight the importance of continuous improvement in service delivery. Overall, Achieva Credit Union's strong foundation in member service, community involvement, and operational efficiency positions it well for continued success and its potential to earn the "BestAround" designation.
Its commitment to accessibility and personalized service, coupled with a genuine desire to serve its members and the community, suggests a strong foundation for sustained excellence.
About Achieva Credit Union
Achieva Credit Union, a member-owned credit union based in Clearwater, Florida, stands out as one of the premier financial institutions in the state, offering a comprehensive suite of banking services including checking accounts, savings, loans, mortgages, and digital marketing solutions. The institution's commitment to serving its members is evident in its not-for-profit structure, which ensures competitive rates and exceptional member service, distinguishing it from traditional for-profit banks. Achieva Credit Union's expertise extends beyond its core banking offerings; the company provides specialized digital marketing services through Just Click It, focusing on website design, SEO, and Google Ads (PPC) to help businesses enhance their online presence and drive growth.
Membership in Achieva Credit Union is straightforward and accessible. Individuals and businesses can apply for an online banking account or by calling the provided [tel:] number. The application process is designed to be user-friendly, allowing applicants to quickly assess their eligibility and begin building their financial future with Achieva. The institution's membership criteria include residency in specific county service areas within Florida, namely Charlotte, Collier, DeSoto, Glades, Hardee, Hendry, Hernando, Highlands, Hillsborough, Lee, Manatee, Monroe, Pasco, Pinellas, and Sarasota counties.
Achieva Credit Union's mission to support local nonprofits is a key aspect of its community engagement, as highlighted in its partnership with the Achieva Foundation. This foundation distributes classroom grants to local schools, fostering educational opportunities and community development. For those considering joining Achieva, the benefits are clear: access to robust financial services, community-oriented initiatives, and the opportunity to support local nonprofits. However, it's important to note that while Achieva Credit Union is federally insured by the National Credit Union Administration (NCUA), its primary focus remains on serving its member base, ensuring that members receive personalized and competitive service.
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What Customers Say
269
Official Google Reviews
Customer experiences at Achieva Credit Union vary widely, reflecting the diverse needs and expectations of its members. Many customers highlight the exceptional customer service they receive, noting interactions with friendly, knowledgeable staff who go above and beyond to resolve issues and provide personalized assistance. Adriana Lukic stands out for her warm welcome and thorough guidance, making new members feel valued and informed. Similarly, Quincy Connelly is frequently praised for her efficiency and personable approach, particularly in resolving complex financial matters with a compassionate touch.
Some customers express deep satisfaction with the service they receive, especially at the drive-thru locations, where staff like Natalia and Jessica provide prompt and helpful assistance. These interactions underscore the bank's commitment to accessibility and customer convenience.
However, not all experiences are uniformly positive. A notable complaint centers around a customer's frustration with a loan processor, Alec Gibbons, who failed to direct them to the appropriate financial institution for a lease buyout, leading to unnecessary delays and inconvenience.
This incident highlights the importance of clear communication and training among staff to ensure that customers receive accurate and timely guidance.
Despite the mixed reviews, Achieva Credit Union maintains a strong reputation for customer service, with many members expressing loyalty and a desire to continue their membership. The bank's long-standing presence in the community, as evidenced by members like Henry and Robert H., suggests a deep-rooted trust and appreciation among its clientele. While some customers have raised concerns about specific issues, such as unprofessional handling of complaints or unexpected charges, these instances are often isolated and do not reflect the overall positive sentiment towards Achieva's customer service ethos. The bank's efforts to address these concerns, including training improvements and customer feedback mechanisms, indicate a commitment to enhancing the member experience.