Mavis Tires & Brakes

Tire Shop Auto Repair Automotive Services

Bestie Business Card

Mavis Tires & Brakes Cumming (Peachtree), GA offers high-quality tires at great prices. Schedule your tire change, oil change, or auto maintenance today.

Business Hours

Mon: 8:00am - 6:00pm
Tue: (veteransday)8a–6pho
Wed: 8:00am - 6:00pm
Thu: 8:00am - 8:30pm
Fri: 8:00am - 6:00pm
Sat: 8:00am - 5:00pm
Sun: 9:00am - 5:00pm

Local Map

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About Cumming, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Mavis Tires & Brakes emerges as a compelling contender for the "BestAround" designation, distinguished by its comprehensive service offerings and customer-centric approach within the competitive landscape of automotive repair in Cumming, Georgia. The shop's ability to serve a broad geographic area with competitive pricing, coupled with a wide array of services-from discounted tires and oil changes to full-service brake inspections and warranties-positions it as a one-stop solution for automotive needs. This breadth of service, combined with transparent pricing and a 90-day warranty, underscores its commitment to customer satisfaction.

The shop's operational efficiency is further highlighted by its user-friendly online platform and flexible scheduling options, which cater to diverse customer preferences, from online bookings to walk-in services. Staff members like Caesar and Trey are frequently praised for their exceptional service, characterized by friendliness, attentiveness, and a genuine commitment to resolving customer issues. This personal touch not only fosters repeat business but also encourages positive word-of-mouth referrals, essential in the crowded automotive repair market.

While some feedback notes mixed reactions to recent store renovations, the overall sentiment leans towards appreciation for the improvements that have enhanced the shop's modern and welcoming environment. The reliability of service, especially in critical areas like brake repairs and tire replacements, is consistently lauded, with customers valuing clear communication, transparent pricing, and efficient service delivery. Mavis Tires & Brakes' focus on creating a trusted and satisfying customer experience is evident, solidifying its standing as a strong candidate for the "BestAround" award.

About Mavis Tires & Brakes

Mavis Tires & Brakes stands out as a premier local service center in Cumming, Georgia, offering a comprehensive suite of tire and auto repair services at competitive prices. The shop prides itself on being a one-stop destination for all automotive needs, from discounted tires and oil changes to full-service brake inspections and alignment checks. Located within the Hudson Valley region, Mavis Tires & Brakes serves a wide geographic area, including parts of New York, Connecticut, New Jersey, Pennsylvania, and Florida, making it accessible to a broad customer base.

The shop's offerings are extensive, catering to a variety of customer needs. Customers can find discounted tires, including Goodyear options, and benefit from free rotations and warranties on oil changes and tire replacements. The pricing structure is transparent, with specific rates for premium motor oil, synthetic oils, and brake inspections, all backed by a 90-day warranty. The shop's commitment to customer satisfaction is evident in its flexible scheduling options, allowing customers to book appointments online or by phone, with walk-in services available but recommended to secure the earliest time slot.

Mavis Tires & Brakes also emphasizes convenience and customer service, providing a user-friendly website for tire selection and service scheduling. The shop's advanced equipment ensures that services are performed efficiently and to high standards, with free alignment checks and comprehensive battery and AC repairs. For those needing immediate assistance, the shop offers same-day brake service and oil changes, ensuring that vehicles remain in optimal condition. Whether it's a routine maintenance task or a critical repair, Mavis Tires & Brakes is positioned as a reliable and trusted partner for all automotive needs in the region.

Category Tags
Tire Shop Auto Repair Automotive Services Discount Tires

What Customers Say

4.9
Rating Based On
1,330
Official Google Reviews
5
1283
4
15
3
6
2
5
1
21

Customers consistently highlight Mavis Tires & Brakes for their exceptional customer service, which stands out positively against typical experiences in the automotive industry. Many praise the staff's friendliness, attentiveness, and willingness to go above and beyond to resolve issues, often providing free services or additional items like wiper blades when not explicitly requested. The business is noted for its efficiency, quick turnaround times, and fair pricing, making it a preferred choice for both routine maintenance and unexpected needs.

Several reviews emphasize the personalized attention from staff members like Caesar and Trey, who are described as knowledgeable, helpful, and genuinely caring about customer satisfaction. This personal touch is a significant factor in repeat business and positive word-of-mouth recommendations. The renovations at the location, while noted with some mixed feedback, have generally been seen as an improvement, adding to the overall perception of a modern, customer-focused environment.

The reliability and professionalism of the service, particularly in handling complex or urgent issues like brake repairs and tire replacements, are frequently mentioned. Customers appreciate the clear communication, transparent pricing, and the ability to find suitable appointment times, even during busy periods. The cleanliness and welcoming atmosphere of the store further enhance the customer experience, contributing to a sense of trust and satisfaction.

Overall, Mavis Tires & Brakes is commended for creating a service environment that prioritizes customer needs, ensuring a positive interaction from initial contact through to the completion of services. This focus on customer-centric practices has fostered a loyal customer base and strong reputation in the community.