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Burlington Hawthorne is your all-in-one stop for discounts on top quality brands and sensational styles for your entire family and home at up to 60% off other retailers' prices every day.
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DirectionsAbout Hawthorne, California, USA
MoreThe city boasts several points of interest, from aviation ties with LAX to recreational areas like Arthur J. Storz Park and Hawthorne Performance Park, which hosts community events. Economically, aerospace and defense industries play a vital role alongside logistics and retail businesses supported by the proximity to major transport hubs like LAX. Residents benefit from robust community resources including schools, libraries, healthcare facilities, and parks, while being well-connected via highways and public transit systems.
Safety remains a concern with crime rates above national averages, but efforts are made by local law enforcement to enhance security. The Mediterranean climate offers warm summers and mild winters, contributing to the city's appeal. A wide range of amenities such as diverse dining options, shopping centers like the South Bay Galleria, and cultural activities make Hawthorne an engaging place for both residents and visitors alike. This dynamic environment underscores its unique position as a place that values history while fostering community growth and economic development.
Nominated for BestAround
Burlington presents a compelling case for consideration in the "BestAround" accreditation, primarily due to its strategic positioning as a discount retailer that caters to budget-conscious consumers seeking quality fashion at unbeatable prices. Located strategically in Hawthorne, California, and across UPS locations, the store's extensive range-spanning women's, men's, children's, and baby apparel, along with beauty products, shoes, and home dcor-positions it as a one-stop destination for diverse shopping needs. The daily markdowns and loyalty program significantly enhance its value proposition, making it particularly appealing to families and individuals looking for frequent, cost-effective shopping opportunities.
The store's success is further bolstered by its Summer Clearance event, which offers substantial discounts and caters well to seasonal shopping needs. However, the mixed customer feedback highlights both strengths and weaknesses. While many appreciate Burlington's clean, organized layout, clean prices, and welcoming atmosphere, concerns over security-specifically invasive scanning procedures and perceived harassment-have marred the experience for some. Long wait times and occasional issues with merchandise quality, especially in high-end items, have also detracted from customer satisfaction. Financially, the store's reputation for deep discounts can sometimes lead to questions about the true value of purchases, particularly when inventory levels are thin.
Despite these challenges, Burlington's modern aesthetic, clean environment, and occasional standout customer service reviews suggest it has the potential to qualify for "BestAround." To solidify its standing, the store must address security concerns, improve inventory management, and enhance the overall shopping experience to ensure that customer dissatisfaction does not overshadow its strengths. With targeted improvements, Burlington could maintain its competitive edge and continue to attract a loyal customer base.
About Burlington
Burlington, a prominent discount retailer based in Hawthorne, California, offers a compelling shopping experience for budget-conscious consumers seeking high-quality fashion at discounted prices. The store, located at 3150 W Imperial Highway in Inglewood, CA, and several other UPS Store locations across the region, provides up to 60% off a wide array of top brands, making it an attractive destination for families and individuals alike. Customers can expect a diverse selection of clothing for women, men, children, and babies, along with beauty products, shoes, accessories, and home décor, all at prices significantly lower than those found at major retailers.
One of the key draws of Burlington is its extensive range of discounted items, with daily markdowns that encourage frequent visits. The store's loyalty program, which rewards customers with a 5% back on every purchase using their credit card, further enhances the value proposition. Additionally, Burlington offers a convenient layaway option for those who prefer to shop without immediate payment, allowing customers to pick up their purchases at a later date. The availability of eGift cards and plastic gift cards in various designs adds an extra layer of flexibility for gift-giving and special occasions.
Beyond its core retail offerings, Burlington's Summer Clearance event, running throughout the month, provides even more substantial discounts, making it an ideal time for seasonal shopping. The store's commitment to staying on-trend with fashionable items for all ages is evident in its curated selection of brands and styles, from casual wear to formal attire. For those looking to complete their outfits, Burlington's extensive range of beauty products, accessories, handbags, and shoes ensures that every customer can find the perfect ensemble to match any occasion. The store's user-friendly website, Burlington.com, complements its physical locations by offering a comprehensive Pricing Policy and a detailed Deals section, allowing customers to explore the latest WOW deals and savings in one convenient place.
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What Customers Say
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Official Google Reviews
Customer experiences at Burlington reflect a wide spectrum of opinions, ranging from highly positive to deeply unsatisfactory. Some customers praised the store's cleanliness, organized layout, and good prices, particularly noting the variety of items available, especially during last-minute shopping or for specific needs like home decor. These reviews highlight a sense of value and convenience, with many appreciating the welcoming atmosphere and helpful staff, even if the quality of merchandise varied.
However, other reviews painted a starkly different picture. Concerns about security, particularly the invasive scanning procedures and the feeling of being treated as a potential threat, were common. Some customers felt uncomfortable or even harassed by security measures, leading to a sense of unease and a strong desire to avoid future visits. Issues with long wait times, especially in line management, and the perceived lack of organization further detracted from their shopping experience.
Financial concerns also emerged, with some customers questioning the value of purchases given the store's reputation for discounts that often left minimal inventory. The inconsistent quality of merchandise, particularly in clothing lines like coats and suits, and the occasional mishandling of items (such as a customer's duffel bag being damaged) added to the negative feedback. Additionally, there were complaints about the store's management practices, including what some perceived as discriminatory behavior and poor customer service from loss prevention personnel.
Despite these criticisms, a few positive reviews stood out, emphasizing the store's modern aesthetic, clean environment, and excellent customer service in certain instances. These reviews suggest that while Burlington has room for improvement, it still holds a place in the hearts of some shoppers for its unique offerings and overall atmosphere. However, the mixed nature of these experiences underscores the importance of addressing the concerns raised by dissatisfied customers to maintain a positive brand image and customer loyalty.