C&D Tires & Auto Repair

Auto Repair Shop Auto Repair Services Auto Parts Supply

Bestie Business Card

Looking for the best auto repair shop in Orlando? Call the certified Orlando auto mechanics at C&D Tires & Auto Repair today.

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

C&D Tires & Auto Repair has positioned itself as a standout in Orlando's auto repair landscape, earning a nomination for "BestAround" through its comprehensive service offerings, commitment to quality, and customer-centric approach. The shop's family-owned status and transparent communication style resonate strongly with customers, who appreciate the clear explanations of services, costs, and outcomes. Their state-of-the-art facility, equipped with advanced diagnostic tools, ensures that both routine and major repairs are handled with precision and efficiency, enhancing customer trust and satisfaction.

However, the shop's reputation is not without its challenges. While many customers highlight the positive aspects of their experiences-such as the quick response times, knowledgeable staff, and fair pricing-these are balanced by instances of dissatisfaction. Issues like miscommunication, perceived overcharging, and substandard workmanship have marred some interactions, notably involving a customer who felt misled by a service charge for an exhaust leak. These mixed reviews underscore the critical importance of maintaining high standards of professionalism and ethical practices to sustain customer loyalty and trust.

In summary, C&D Tires & Auto Repair's nomination for "BestAround" reflects its strong foundation in quality, affordability, and customer service. Yet, the shop must continue to address the concerns that have arisen to solidify its position as a reliable and trusted automotive care provider. By consistently delivering on its promises and learning from past missteps, C&D can further cement its reputation as a premier auto repair destination in Orlando.

About C&D Tires & Auto Repair

C&D Tires & Auto Repair stands out as a premier auto repair shop in Orlando, Florida, offering comprehensive services from routine maintenance to major repairs. With a strong emphasis on quality, affordability, and customer service, the shop has earned a reputation for reliability and excellence. Founded by Jesus and Kevin, the shop is a family-owned business that values transparency, honesty, and a commitment to providing top-notch service.

For those seeking a one-stop solution for all their automotive needs, C&D Tires & Auto Repair offers a wide range of services including general maintenance, A/C service, tire and wheel replacements, engine and transmission repairs, and more. The shop's experienced technicians, certified in the ASE (Automotive Service Excellence) program, ensure that each vehicle receives meticulous attention and professional care. Their state-of-the-art facility is equipped with advanced diagnostic tools, allowing for accurate and efficient repairs.

One of the key strengths of C&D Tires & Auto Repair is their commitment to transparency and clear communication. Customers are well-informed about the services needed, costs, and expected outcomes, which builds trust and ensures customer satisfaction. The shop's friendly and efficient staff, including Jesus and his team, make every visit a positive experience, from the moment you step inside to the completion of your service.

Whether you're dealing with a minor issue like a flat tire or a major repair such as an engine replacement, C&D Tires & Auto Repair has the expertise and resources to handle it all. Their reasonable pricing and no-hassle policies make them accessible to a wide range of customers. The shop's customer-centric approach, combined with their high-quality work, makes them the go-to choice for automotive care in Orlando.

In summary, C&D Tires & Auto Repair is a trusted and reliable auto repair shop that stands out for its commitment to quality, affordability, and exceptional customer service. Their family-owned status and family-friendly atmosphere add to their appeal, making them a beloved destination for car owners in the Orlando area.

Category Tags
Auto Repair Shop Auto Repair Services Auto Parts Supply

What Customers Say

4.8
Rating Based On
474
Official Google Reviews
5
439
4
7
3
4
2
5
1
19

Customer experiences at C&D Tires & Auto Repair span a wide range of interactions, from highly satisfactory to notably disappointing. Positive feedback highlights the shop's commitment to transparency, affordability, and exceptional customer service. Customers appreciate the quick response times, knowledgeable staff, and fair pricing, often noting that they feel genuinely cared for and informed throughout their visits. For instance, one customer praised the honesty and thoroughness of the diagnostic process, while another commended the team's efficiency in resolving complex issues without unnecessary delays or additional costs.

However, not all experiences were positive. Some customers faced issues such as unprofessional behavior, miscommunication, and perceived overcharging. A notable example involves a customer who felt misled by a service charge for an exhaust leak that was deemed non-existent, leading to frustration and a dispute with the credit card company. Similarly, another customer reported poor communication and substandard workmanship, particularly with a welded pipe repair that left lingering issues.

These negative experiences underscore the importance of consistent quality and ethical practices in maintaining customer trust.

Overall, C&D Tires & Auto Repair stands out as a business that prioritizes customer satisfaction through transparency and reliability. The shop's ability to balance affordability with high-quality service makes it a preferred choice for many. However, addressing the concerns raised by dissatisfied customers is crucial for long-term success and reputation building. By learning from these experiences and maintaining a commitment to excellence, C&D can continue to serve its community effectively and maintain its reputation as a trusted auto repair shop.