Endodontic Associates

Endodontist Endodontics Dental Specialties

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Business Hours

Mon: 7:30am - 4:30pm
Tue: 7:30am - 4:30pm
Wed: 7:30am - 4:30pm
Thu: 7:30am - 4:30pm
Fri: 7:30am - 3:00pm
Sat: Closed
Sun: Closed

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About Brentwood, Tennessee, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Endodontic Associates stands out as a private endodontic practice in Brentwood, Tennessee, with a team of highly specialized endodontists and dental professionals dedicated to advanced root canal therapies and comprehensive dental care. The practice's leadership, including Dr. Phillip H. Faucette, D.D.S., and Dr. Annie Jones, D.D.S., M.S.D., alongside a core group of skilled practitioners, positions them at the forefront of dental endodontics, leveraging cutting-edge techniques and modern protocols to deliver exceptional patient outcomes. Their multidisciplinary approach, integrating expert endodontists with trained RDA staff and CPR-certified personnel, underscores a commitment to both innovation and tradition in patient care.

The clinical excellence at Endodontic Associates is evident from the positive testimonials that highlight the professionalism, empathy, and thoroughness of their staff, particularly Drs. Workman and Faucette. Patients frequently commend the practice for its ability to alleviate dental anxiety through compassionate care and effective pain management. However, this positive reception is tempered by instances of dissatisfaction, notably a review detailing a misdiagnosis that led to unnecessary treatments and financial burden, emphasizing the critical need for precision and ethical standards in dental practice.

Despite these challenges, Endodontic Associates maintains a strong reputation for patient comfort and efficient service, with multiple reviews praising the courteous and professional front desk staff and the pain-free nature of procedures. The practice's strategic location and flexible operating hours further enhance its accessibility and appeal to a broad patient demographic. To sustain and expand their "BestAround" designation, Endodontic Associates must continue to prioritize ethical practices, clear communication, and unwavering commitment to patient-centered care, ensuring that every interaction reflects the highest standards of professionalism and excellence.

About Endodontic Associates

Endodontic Associates, a private practice dedicated to endodontic care, is led by a team of experienced professionals committed to advancing dental health through cutting-edge techniques and patient-centric services. At the helm are Dr. Phillip H. Faucette, D.D.S., and Dr. Annie Jones, D.D.S., M.S.D., alongside John M. Workman D.D.S., Austin Carr, D.D.S., and M.S.D., who collectively bring a wealth of expertise in root canal therapy and related specialties such as root canal retreatment, apicoectomy, and management of traumatic injuries and cracked teeth. The practice's dedication to utilizing the latest dental technology and modern protocols ensures that patients receive the highest standard of care, reflecting a commitment to both innovation and tradition in dental treatment.

The clinical team at Endodontic Associates is highly specialized and rigorously trained. All eight endodontists are proficient in the latest techniques and materials, ensuring optimal patient outcomes. Complementing this expertise are Registered Dental Assistants (RDA) certified by the TN Board of Dentistry and CPR-certified staff, who play a crucial role in facilitating patient appointments and providing comprehensive support throughout the treatment process. This multidisciplinary approach underscores the practice's focus on delivering specialized, high-quality care with exceptional professionalism and understanding.

Located in Brentwood, Tennessee, Endodontic Associates offers flexible operating hours to accommodate the needs of its diverse patient base. From Monday through Thursday, patients can expect appointments from 7:30 AM to 4:30 PM, while Fridays see a shorter window from 7:30 AM to 3:00 PM. This schedule reflects the practice's commitment to accessibility and convenience, ensuring that patients have multiple options for scheduling care without compromising on the quality of service. The practice's strategic location in Brentwood positions it well within a community that values advanced dental care and specialized treatment options.

Category Tags
Endodontist Endodontics Dental Specialties Oral Health Services Endodontic Care

What Customers Say

4.9
Rating Based On
301
Official Google Reviews
5
289
4
6
3
0
2
1
1
5

Customer experiences at Endodontic Associates highlight a spectrum of interactions, ranging from highly positive and empathetic to concerning and unsatisfactory. Positive reviews consistently emphasize the professionalism, empathy, and thoroughness of the staff, particularly Dr. Workman and Dr. Faucette, who are frequently praised for their expertise and patient care. These providers are noted for their ability to make patients feel comfortable, especially those with dental anxiety, through attentive communication and pain management.

However, not all experiences were positive. One review describes a concerning incident where a provider misdiagnosed the need for endodontic treatment, leading to unnecessary procedures and financial strain. This highlights the importance of clear communication and accurate diagnosis in dental practices. Another negative review points out poor customer service, including gaslighting and scamming, which underscores the critical need for ethical practices and transparency in healthcare settings.

The office also received praise for its efficient and courteous front desk staff, as well as its commitment to patient comfort and education. Multiple reviews mention the pain-free nature of procedures, the professionalism of the staff, and the overall pleasant experience, reinforcing the idea that Endodontic Associates excels in creating a welcoming and supportive environment for patients.

These varied experiences suggest that while Endodontic Associates has a strong foundation of positive patient interactions, maintaining high standards of ethical practice, clear communication, and patient-centered care is essential to ensure consistent satisfaction across all patient encounters.