Jersey Mike's Subs

Sandwich Shop Sub Sandwich Shop Casual Dining

Bestie Business Card

Find your favorite sub at Jersey Mike's sandwich shop in Gardena, California. Quality meats and cheeses on freshly baked bread. Visit us or order online today!

Social Links

Business Hours

Mon: 10:00am - 9:00pm
Tue: 10:00am - 9:00pm
Wed: 10:00am - 9:00pm
Thu: 10:00am - 9:00pm
Fri: 10:00am - 9:00pm
Sat: 10:00am - 9:00pm
Sun: 10:00am - 9:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Gardena, California, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Jersey Mike's Subs, a fixture in Inglewood's Northgate Market since 1956, presents a compelling case for its nomination for "BestAround," rooted in its unwavering commitment to authenticity and community engagement. The establishment's core promise of "Authenticity Delivered" is evident in every aspect of the dining experience-from the premium ingredients used in its meticulously prepared sandwiches to the welcoming atmosphere that fosters a sense of home. Northgate Market itself, a vibrant hub for local produce and artisanal goods, complements this ethos perfectly, reinforcing Jersey Mike's dedication to quality and freshness.

However, the restaurant's journey towards broader acclaim is marred by persistent operational and service challenges. While the quality of food and the warmth of its community presence garner consistent praise, issues such as inconsistent service, occasional missteps in order fulfillment, and sporadic cleanliness lapses detract from the ideal customer experience. These shortcomings highlight a critical gap between Jersey Mike's aspirational brand image and the realities faced by many patrons.

Despite these hurdles, Jersey Mike's Subs retains a dedicated following, buoyed by its loyal customer base that values the personal touch and authentic flavors it offers. The restaurant's ability to maintain a loyal customer base suggests that addressing the operational issues could significantly enhance its standing as a top choice in the "BestAround" category. For Jersey Mike's Subs to truly excel, it must continue to honor its roots while systematically improving service and operational consistency, ensuring that every visit delivers on the promise of authentic, high-quality Mexican sandwiches.

About Jersey Mike's Subs

Jersey Mike's Subs stands as a cornerstone of authentic Mexican sandwich culture in the Inglewood, California area, with roots tracing back to 1956 under the stewardship of its namesake, Jersey Mike. The brand has consistently delivered on its promise of "Authenticity Delivered," a mantra that resonates through every slice of bread, every patty, and every serving of cheese. Located at 1747 W. Artesia Blvd., Northgate Market, the establishment offers a consistent dining experience that caters to those seeking a taste of authentic Mexican flavors in a home setting. The store's hours of operation, from 10 AM to 9 PM daily, ensure accessibility for a broad customer base, while the mobile order sign facilitates convenient pick-up for those with busy schedules.

Northgate Market serves as a fitting backdrop for Jersey Mike's Subs, emphasizing community and local flavor. The market itself, a hub for regional produce and artisanal goods, aligns perfectly with the brand's commitment to fresh, high-quality ingredients. Customers can explore a variety of options, from traditional subs by the box to customizable bags and personal boxes, all crafted with the same attention to detail that defines Jersey Mike's approach. The store also hosts in-store events, including charity contributions to the Community Foundation of the Texas Hill Country, underscoring its role as a community pillar beyond just a sandwich shop.

The menu at Jersey Mike's Subs is a testament to the brand's dedication to quality and authenticity. Each sub is meticulously prepared using premium meats and artisanal breads, topped with fresh lettuce, onions, tomatoes, oil, vinegar, and spices, all served with a generous helping of local lettuce and a smile. The catering service further extends the brand's reach, offering a range of options for events and gatherings, from subs by the box to dessert-filled personal boxes. This comprehensive approach ensures that whether it's a casual lunch or a special occasion, Jersey Mike's Subs delivers a dining experience that is both authentic and memorable.

Category Tags
Sandwich Shop Sub Sandwich Shop Casual Dining Fast Casual Food Retail

What Customers Say

4.3
Rating Based On
277
Official Google Reviews
5
171
4
69
3
10
2
11
1
16

Customer experiences at Jersey Mike's Subs vary widely, reflecting both exceptional service and significant issues that detract from the overall dining experience. Positive reviews highlight the high quality of food, particularly the freshness and flavor, as well as the friendly and attentive staff. Customers praise the large portions, the variety of menu items, and the cleanliness of the establishment. The staff's ability to go the extra mile for customers, often remembering preferences and making personalized touches, is frequently mentioned as a standout feature.

However, negative reviews point to several recurring problems that undermine the positive aspects. These include inconsistent service quality, where some staff members are described as rude or unprofessional, and issues with food preparation, such as incorrect orders, missing items, and unexpected charges. The cleanliness of the restaurant can also be inconsistent, with some customers noting poor maintenance or hygiene issues, particularly in less frequented areas like the parking lot. Additionally, there are concerns about the management's handling of customer complaints, with some managers appearing dismissive or unaccountable for service failures.

Despite these challenges, Jersey Mike's Subs maintains a loyal customer base, with many patrons appreciating the unique atmosphere and the consistent delivery of high-quality sandwiches. The restaurant's commitment to using fresh, locally-sourced ingredients and its focus on customer satisfaction through personal interactions seem to be key factors in its enduring popularity. However, addressing the recurring service and operational issues would be crucial for further enhancing the customer experience and solidifying Jersey Mike's position as a top choice for sub lovers.