Hattiesburg Clinic

Medical Clinic Medical Facility Healthcare Services

Bestie Business Card

Hattiesburg Clinic is Mississippi's largest physician owned, multi-specialty practice with over 350 providers serving 19 counties.

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Hattiesburg, Mississippi, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Hattiesburg Clinic, Mississippi's largest multi-specialty medical facility, has garnered attention for its nomination as a contender for "BestAround," a prestigious accolade recognizing top-rated healthcare providers. The clinic distinguishes itself through its comprehensive range of services, from pediatric care to advanced cardiology and neurological treatments, all delivered by a network of dedicated specialists. This breadth of expertise, coupled with its commitment to preventive care-particularly the CDC-endorsed flu vaccination program-it positions Hattiesburg Clinic as a leader in regional healthcare provision.

A standout feature is the clinic's innovative use of technology, notably the Hello World SMS system integrated with Epic, which significantly enhances patient engagement and communication. By sending appointment reminders, billing details, and health information directly to patients' phones, Hattiesburg Clinic ensures high levels of patient satisfaction and operational efficiency. This tech-savvy approach not only streamlines processes but also fosters a more connected patient experience, a critical factor in modern healthcare settings.

Despite these commendable aspects, customer feedback reveals mixed sentiments. While many appreciate the clinic's professionalism, caring atmosphere, and efficient service, some patients have noted long wait times, especially during busy periods, which can detract from their overall experience. Additionally, concerns about diversity among staff and insurance billing practices have been raised, suggesting areas for improvement.

Nonetheless, these minor issues do not overshadow the clinic's strengths. The consistent praise for patient care and staff professionalism, particularly in preventive measures and communication, suggests that Hattiesburg Clinic is well-positioned to qualify for recognition under "BestAround." It continues to excel in delivering high-quality, accessible healthcare, making it a noteworthy contender in the Mississippi healthcare landscape.

About Hattiesburg Clinic

Hattiesburg Clinic stands as Mississippi's largest multi-specialty medical facility, offering a comprehensive array of services under one roof. From pediatric care to advanced cardiology, OBGYN, and cutting-edge neurological treatments, the clinic boasts a vast network of primary and specialty care providers dedicated to delivering unparalleled expertise. Owned and managed right here in Mississippi, Hattiesburg Clinic not only serves the local community but also invests in the well-being of the broader region by providing essential healthcare services.

For those seeking preventive care, the clinic emphasizes the importance of annual influenza vaccinations, a recommendation endorsed by the Centers for Disease Control and Prevention (CDC) for individuals aged six months and older, particularly those at higher risk of complications from the flu. To streamline communication and enhance patient engagement, Hattiesburg Clinic has implemented an innovative SMS text messaging system called Hello World, integrated with Epic. This system sends critical health information, such as appointment reminders and billing details, directly to patients' phones, ensuring they stay informed and connected to their care.

The clinic is also actively promoting patient engagement through its opt-in program for SMS notifications. Patients who have received a text message from Hattiesburg Clinic within the past year will automatically be enrolled in this system, receiving essential updates and reminders. This initiative not only improves patient satisfaction but also helps reduce no-show rates and enhances overall clinic efficiency. Additionally, the clinic welcomes new patients by introducing its roster of accepting physicians, inviting individuals to schedule their first appointments and continue their care journey at Hattiesburg Clinic.

Category Tags
Medical Clinic Medical Facility Healthcare Services Preventive Care Technology Integration

What Customers Say

4.5
Rating Based On
346
Official Google Reviews
5
252
4
52
3
18
2
2
1
22

Customers of Hattiesburg Clinic consistently highlight exceptional patient care and staff professionalism. Many praise the caring atmosphere, attentive nurses, and doctors who take the time to explain procedures thoroughly. The clinic's efficiency in scheduling appointments and its commitment to clear communication are frequently mentioned strengths.

However, some reviews express concerns about long wait times, particularly during peak hours, and the lack of diversity among staff members. A few customers also mention issues with insurance billing practices and a perceived focus on maximizing revenue rather than patient well-being.

Overall, customer experiences at Hattiesburg Clinic seem largely positive, with many citing the quality of care and staff interactions as key factors in their satisfaction. While some minor complaints exist, they do not consistently overshadow the clinic's strengths.

It's worth noting that these reviews represent a snapshot of individual experiences and may not reflect the experiences of all patients.