Herlihy Moving & Storage

Moving and Storage Service Moving Services Storage Solutions

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Ohio moving company serving businesses and Households throughout Columbus. Contact us for a free moving quote.

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Grove City, Ohio, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Herlihy Moving & Storage stands out as a local powerhouse in the Columbus, Ohio moving and storage landscape, having earned a reputation for excellence since its founding in 1920. Their wide-ranging service offerings, from comprehensive relocations to specialized storage solutions, coupled with a robust network of locations across key cities, position them as a convenient choice for clients of all sizes. The company's use of innovative solutions like Mayflower Portable Storage Containers underscores their commitment to efficiency and customer satisfaction, earning them accolades from both local publications and the Better Business Bureau.

Customer testimonials reflect a strong endorsement of Herlihy Moving & Storage's reliability, professionalism, and exceptional service. Clients consistently highlight the company's punctuality, careful handling of items, and the courteous demeanor of their staff, which contribute to a stress-free moving experience. However, the feedback also reveals areas for improvement, particularly in communication and transparency, with some instances of delays and perceived mishandling of items leading to customer dissatisfaction.

While Herlihy Moving & Storage has successfully carved out a niche by delivering high-quality service, the mixed reviews suggest that maintaining consistent communication and addressing customer concerns promptly are vital for sustaining their reputation. Their ability to balance excellence with areas for growth positions them well for continued success in the competitive moving and storage market.

About Herlihy Moving & Storage

Herlihy Moving & Storage, a family-owned moving and storage service based in Columbus, Ohio, has established itself as a trusted choice for relocations of all sizes, from small families to large households and even out-of-state moves. Founded with a commitment to excellence since 1920, the company has consistently earned high ratings and positive reviews, solidifying its reputation as one of the top moving companies in Central Ohio. Their extensive network of locations across Columbus, Chillicothe, and Athens provides convenient access for clients needing both local and long-distance moving services.

The company's expertise extends beyond traditional moving to include specialized storage solutions, offering secure and affordable options for residential and commercial clients. Herlihy Moving & Storage is particularly noted for its use of Mayflower Portable Storage Containers, which simplify the moving process with their ease of use and portability. The company’s commitment to customer satisfaction is evident in its top-rated status within the Mayflower Moving system, as well as its recognition by the Better Business Bureau and top rankings from local and national publications like the Columbus Dispatch.

For those navigating a move, Herlihy Moving & Storage offers a comprehensive range of services, including stress-free office moves, custom storage solutions, and flexible storage options such as Mayflower containers and self-storage facilities. Their experienced crew, equipped with the right tools and a customer-centric approach, ensures that every move is handled with care and efficiency. Testimonials from satisfied clients highlight the company’s reliability, professionalism, and the exceptional service provided, making Herlihy Moving & Storage a preferred choice for anyone looking to relocate with confidence and peace of mind.

Category Tags
Moving and Storage Service Moving Services Storage Solutions Relocation Services Custom Storage Options

What Customers Say

4.6
Rating Based On
100
Official Google Reviews
5
87
4
3
3
2
2
0
1
8

Customer experiences with Herlihy Moving & Storage highlight a range of outcomes, reflecting the company's broad service offerings and varied customer interactions. Positive reviews emphasize exceptional customer service, reliability, and professionalism, particularly noted in moving and storage services. Customers frequently commend the company for its punctuality, careful handling of items, and the friendly, courteous attitude of their staff. Many reviews highlight specific instances where Herlihy exceeded expectations, such as managing complex moves efficiently, providing valuable advice, and ensuring a stress-free experience despite challenging circumstances.

However, not all experiences were uniformly positive. Some customers faced issues with communication, delays, and perceived lack of transparency, especially during the initial estimation process or when dealing with unexpected complications. A few reviews pointed to potential problems with damage to items during transit or mishandling during the move, leading to dissatisfaction and calls for refunds or compensation.

Overall, the customer feedback paints a picture of Herlihy Moving & Storage as a reputable company that consistently delivers high-quality service, though it also acknowledges areas where improvements could enhance customer satisfaction further. The mix of positive and negative experiences suggests that while Herlihy excels in many aspects of moving and storage services, maintaining consistent communication and addressing customer concerns promptly are crucial for sustaining a strong reputation.