Boxwood Insurance Group

Insurance Agency Personal Insurance Commercial Insurance

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Boxwood Insurance Group, Franklin, TN, offers personal, business, and benefits insurance solutions to clients. Get a quote today!

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Business Hours

Mon: 8:30am - 4:30pm
Tue: 8:30am - 4:30pm
Wed: 8:30am - 4:30pm
Thu: 8:30am - 4:30pm
Fri: 8:30am - 4:30pm
Sat: Closed
Sun: Closed

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About Franklin, Tennessee, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Boxwood Insurance Group, based in Franklin, TN, has earned a notable spot in the "BestAround" accolade through its distinguished blend of comprehensive coverage, personalized service, and industry expertise. The agency's dedication to offering tailored insurance solutions-spanning homes, auto, and personal liability-resonates with clients seeking robust protection against diverse risks. Their standout feature lies in their commitment to comprehensive coverage, particularly in areas often overlooked by standard policies, such as replacement cost and rebuilding coverage for homes, which are crucial for mitigating the financial impact of disasters.

What sets Boxwood apart is its emphasis on personalized service and relationship-building. Clients frequently commend the agency's agents, including Patrick Baggett and Blake Lambert, for their deep industry knowledge and genuine care, which translates into clear, uncomplicated explanations of complex insurance options and proactive support in managing policies. This client-centric approach fosters trust and loyalty, making Boxwood a preferred choice for those who value a partnership over a mere transaction.

The agency's leadership, with over 25 years of combined experience, further bolsters its credibility. Their strategic guidance and focus on risk management empower clients to navigate the insurance landscape confidently. Boxwood Insurance Group's commitment to excellence is also evident in their continuous efforts to enhance customer service and adapt to evolving client needs, ensuring they remain a top choice for those prioritizing reliability, compassion, and comprehensive protection.

About Boxwood Insurance Group

Boxwood Insurance Group, headquartered in Franklin, TN, is an independent insurance agency specializing in providing comprehensive personal and commercial insurance solutions to clients across Tennessee and beyond. The agency, with its dedicated team of principals Patrick Baggett and Blake Lambert, leverages advanced technology and industry expertise to offer tailored coverage for homes, auto, and personal liability, ensuring that clients are well-protected against a wide array of risks. Their commitment to personalized service is evident in their approach, which emphasizes building genuine relationships with clients to understand and address their unique needs.

One of the key differentiators of Boxwood Insurance Group is its focus on comprehensive coverage, particularly in areas where standard policies may fall short. For instance, they advocate for homeowners policies that include replacement cost coverage and rebuilding coverage, which are crucial for protecting against the high costs associated with home repairs and replacements following events like fires or natural disasters. Additionally, their attention to detail extends to covering personal property, medical expenses, and liability for third-party injuries, ensuring that clients are fully protected in various scenarios.

The agency's expertise is further underscored by the qualifications of its principals, who bring over 25 years of combined experience in the insurance industry. This wealth of knowledge allows them to navigate complex policy options and provide strategic guidance to help clients make informed decisions about their coverage needs. Boxwood Insurance Group also emphasizes the importance of proactive risk management, offering resources and support to help clients stay ahead of potential threats and maintain peace of mind.

By combining a deep understanding of the insurance landscape with a client-centric approach, Boxwood Insurance Group aims to deliver not just insurance policies, but a partner in safeguarding the lives and livelihoods of its clients. Their commitment to excellence is reflected in their ongoing efforts to enhance customer service, streamline policy management, and adapt to the evolving needs of their diverse clientele.

Category Tags
Insurance Agency Personal Insurance Commercial Insurance Risk Management Services

What Customers Say

5.0
Rating Based On
98
Official Google Reviews
5
97
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Customers consistently highlight Boxwood Insurance Group's commitment to exceptional customer service, personalized attention, and reliable support throughout their insurance journeys. Many praise agents like Tim Potter, Jill H., and Paige Sellers for their expertise, responsiveness, and genuine care for clients.

A recurring theme is the ease of navigating the complex world of insurance with Boxwood. Customers appreciate the clear explanations of coverage options, the ability to ask questions without lengthy phone trees, and the proactive support in managing policy renewals and claims. The company's focus on building relationships, rather than just making sales, fosters trust and loyalty.

Boxwood's dedication to white-glove service is evident in the seamless transitions customers experience when moving between home, auto, or business insurance. Their agents are described as knowledgeable, attentive, and always available to assist, providing a sense of peace of mind for clients navigating potentially stressful situations.


Overall, Boxwood Insurance Group consistently receives praise for its exceptional customer experience, making it a standout choice for individuals and businesses seeking reliable and compassionate insurance solutions.