24 Hour Fitness

Gym Fitness Club Personal Training

Bestie Business Card

24 Hour Fitness is your gym, Folsom, if you want more with your gym membership. Get all the best fitness classes, premium gym amenities and more here in Folsom.

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Business Hours

Mon: 5:00am - 12:00am
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: 12:00am - 9:00pm
Sat: 5:00am - 9:00pm
Sun: 5:00am - 9:00pm

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About Folsom, California, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

24 Hour Fitness, with its promise of round-the-clock access to a wide array of fitness services, has garnered attention for its ambitious 24/7 model. The gym's comprehensive offerings, including diverse membership plans, specialized classes like Zumba and Pilates, and essential amenities such as pools and saunas, position it as a versatile destination for various fitness goals. This flexibility and accessibility are key factors that could qualify the brand for the "BestAround" designation, appealing to those with demanding schedules or who seek varied workout options.

However, the mixed customer feedback reveals a more nuanced picture. While many appreciate the cleanliness, staff friendliness, and the convenience of 24-hour availability, concerns over equipment reliability and cleanliness persist. Reports of malfunctioning machines, broken fixtures, and dirty locker rooms highlight ongoing maintenance challenges that could undermine the positive experience. The management's efforts to address these issues, though commendable, have been met with skepticism by some members who call for more immediate and transparent action.

The balance between strengths and weaknesses suggests that 24 Hour Fitness's success in qualifying for "BestAround" hinges on its ability to consistently improve its operational standards. If the gym can effectively manage equipment maintenance and enhance facility cleanliness, it could solidify its reputation as a reliable and high-quality fitness destination. For now, the mixed reviews indicate that while the brand has a solid foundation, sustained improvement in these critical areas will be essential for long-term success and recognition in the competitive fitness landscape.

About 24 Hour Fitness

24 Hour Fitness offers a comprehensive membership and personal training program designed to cater to a wide range of fitness needs, from gym memberships and personal training to specialized classes like Zumba and Pilates. The gym operates 24 hours a day, seven days a week, making it accessible to individuals with busy schedules or those who prefer early morning workouts. Membership options include the Platinum Commitment, which not only provides access to monthly memberships but also includes additional benefits such as a Buddy Pass for group training sessions and discounted rates on certain services.

For those seeking structured fitness programs, 24 Hour Fitness offers a variety of classes including GX24® Fitness Classes, which cater to diverse fitness goals, and specialized classes like Yoga and Pilates, designed to enhance flexibility and core strength. The gym also features amenities such as a pool, Zumba class, and cycle class, providing members with multiple options to stay active throughout the day.

Memberships at 24 Hour Fitness are subject to specific terms and conditions, including age requirements (18+ for most services, 12+ with a parent for certain benefits), photo ID verification, and restrictions on certain services like daycare facilities. The annual fee of $59.99 is a significant commitment, but it offers substantial benefits, including access to premium classes, personal training sessions, and the convenience of 24-hour availability.

Opt-out options are available through text messaging, allowing members to easily manage their preferences. The gym also provides detailed information on its website regarding data privacy practices, including how member data is collected, used, and protected. Members can review the Privacy Policy and Terms of Use to understand their rights and responsibilities.

In summary, 24 Hour Fitness presents itself as a versatile and accessible fitness destination with robust membership options, specialized classes, and a commitment to convenience and flexibility. While the annual fee is substantial, the benefits of a 24/7 gym environment and comprehensive fitness programs make it an attractive choice for many members.

Category Tags
Gym Fitness Club Personal Training Health Club

What Customers Say

4.1
Rating Based On
438
Official Google Reviews
5
291
4
41
3
29
2
20
1
57

Customer experiences at 24 Hour Fitness in Folsom, California, span a range of perspectives, highlighting both significant strengths and areas needing improvement. Many members praise the gym's cleanliness, welcoming staff, and diverse fitness offerings, including state-of-the-art equipment like treadmills, pools, and saunas, which contribute to a positive and motivating environment. The consistent availability of machines and the friendly, helpful nature of the staff are frequently cited as standout features that enhance the member experience.

However, there are also notable concerns regarding equipment maintenance and cleanliness. Several reviews mention broken or malfunctioning machines, frayed cables, and missing weight pins, which can create safety hazards and diminish the workout experience. Additionally, some members report issues with locker room cleanliness, particularly in Folsom, where reports of dirty bathrooms and poorly maintained facilities have been noted. These issues suggest that while the gym has made strides in recent years, ongoing maintenance and upkeep remain critical areas for improvement.

The management's response to these issues varies, with some members expressing hope for significant changes and others noting a lack of immediate action. For instance, Sumon, the new manager, has been credited with making efforts to address equipment repairs and improve cleanliness, but the pace and extent of these improvements are subjects of debate. The community feedback indicates a desire for transparency and consistent communication from management regarding the state of the gym and the steps being taken to rectify problems.

Overall, the reviews reflect a mixed sentiment where the positive aspects of the gym's atmosphere and services are balanced against concerns over equipment reliability and facility maintenance. The future success of 24 Hour Fitness in Folsom will likely depend on its ability to address these issues effectively and maintain the high standards that many members have come to expect from this brand.