Central Florida Rheumatology Consultants

Medical Group Rheumatology Services Healthcare Provider

Bestie Business Card

Central Florida Rheumatology Consultants provides outpatient care to patients with rheumatoid arthritis and other auto-immune disorders. Our board certified rheumatologist, Dr.

Business Hours

Mon: 8:30am - 5:00pm
Tue: 8:30am - 5:00pm
Wed: 8:30am - 5:00pm
Thu: 8:30am - 5:00pm
Fri: 8:30am - 5:00pm
Sat: Closed
Sun: Closed

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About Lake Mary, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Central Florida Rheumatology Consultants stands out as a medical group committed to delivering high-quality rheumatologic care in a strategically located MetroWest area, with its presence in Kissimmee, Lake Mary, and Orange City ensuring broad accessibility. The practice's reputation is bolstered by its specialized focus on musculoskeletal and autoimmune diseases, where Dr. Feller and his colleagues have earned accolades for their expertise and patient-centered approach. Their ability to diagnose and treat complex conditions like Rheumatoid Arthritis and Lupus with precision and speed adds significant value to their service offering.

However, the practice's nomination for "BestAround" also reflects a nuanced picture. While patient experiences highlight exceptional care, particularly from the compassionate and knowledgeable Dr. Feller, operational shortcomings have been noted. Issues with appointment scheduling and communication clarity have left some patients frustrated, indicating a gap between the high clinical standards and the practical delivery of services. This duality suggests that while Central Florida Rheumatology Consultants excels in clinical outcomes, enhancing operational efficiency and communication will be key to sustaining its "BestAround" recognition.

In conclusion, Central Florida Rheumatology Consultants has the potential to solidify its standing as a top-rated medical group by addressing its operational challenges. Their strong clinical reputation and patient satisfaction scores provide a solid foundation, but improvements in appointment management and transparency will be essential. With these adjustments, the practice could not only maintain but elevate its position in the competitive landscape of healthcare services in Central Florida.

About Central Florida Rheumatology Consultants

Central Florida Rheumatology Consultants is a leading medical group dedicated to providing high-quality, compassionate care for patients suffering from a wide array of rheumatologic conditions. Situated strategically in the MetroWest area of Central Florida, the practice offers convenient locations in Kissimmee, Lake Mary, and Orange City, ensuring that patients have access to expert treatment regardless of their location. The group emphasizes not only the clinical excellence of its services but also the personal touch, with dedicated staff members committed to patient care and satisfaction.

The practice's commitment to comprehensive rheumatology is evident in its specialized focus on diagnosing and treating musculoskeletal and autoimmune diseases, which can manifest as pain, stiffness, swelling, or deformity in various parts of the body. Conditions such as Rheumatoid Arthritis, Psoriatic Arthritis, Osteoarthritis, Gout, Lupus, and Vasculitis are among those addressed by the team of rheumatologists, including Dr. Feller and Dr. Lance Feller, who have built strong reputations for their expertise and patient-centered approach. Dr. Feller, in particular, has garnered praise from patients for his exceptional care, knowledge, and ability to quickly diagnose and treat complex conditions, often within the first few visits.

The practice's facilities are designed to be both welcoming and functional, with extended hours of operation from Monday to Friday, accommodating the diverse needs of its patient base. Whether through online payment options, a dedicated patient information section, or direct contact via phone and email, Central Florida Rheumatology Consultants ensures that financial and logistical barriers do not hinder access to quality care. The practice's commitment to transparency and patient education is further reinforced by its detailed FAQs and patient information resources, making it an accessible and reliable choice for those seeking expert rheumatology services in Central Florida.

Category Tags
Medical Group Rheumatology Services Healthcare Provider Specialized Medical Practice

What Customers Say

4.6
Rating Based On
53
Official Google Reviews
5
47
4
1
3
0
2
0
1
5

Customer feedback for Central Florida Rheumatology Consultants reveals a spectrum of experiences, highlighting both exceptional care and significant areas for improvement. On the positive side, numerous reviews emphasize the compassionate and thorough approach of Dr. Feller and his team, noting their ability to listen attentively and explain complex medical information clearly. Patients often praise the friendly and professional service, particularly from the receptionists and administrative staff, who ensure a welcoming and efficient experience. The office atmosphere is described as clean, comfortable, and supportive, with many patients appreciating the availability of interpreters for Hispanic clients, underscoring the practice's commitment to inclusivity and patient comfort.

However, not all experiences were positive.

Some customers reported dissatisfaction with the lack of responsiveness from the office, particularly when it came to scheduling appointments and providing clear communication about referral processes. One review highlighted a frustrating incident where a patient was left without an appointment due to delays in communication, emphasizing the need for better follow-up procedures. Another customer felt that the practice did not adequately explain the costs associated with their first visit, leading to confusion and dissatisfaction.

These instances suggest that while the core medical services are generally well-received, operational efficiency and transparency are critical areas needing attention.

Despite these challenges, the overall sentiment remains largely positive, with many patients expressing a high level of satisfaction with their care and the team's dedication. The practice's willingness to go above and beyond for patient education and support is evident in testimonials from those who have had particularly positive interactions, such as those who felt genuinely heard and understood by Dr. Feller and his colleagues. Moving forward, addressing the operational issues and enhancing communication will be crucial for Central Florida Rheumatology Consultants to maintain and build on the strong patient trust they have established.