Make A Smile - Children's Dental, Orthodontics, Endodontics, Oral Surgery
Bestie Business Card
Top pediatric dentist in Sacramento, CA, offering orthodontics, endodontics, and oral surgery with exceptional care.
Business Hours
Local Map
DirectionsAbout Folsom, California, USA
MoreFolsom offers a wealth of attractions and community resources that enhance its appeal as a residential area. Historic Folsom provides insight into the gold rush era, while the Folsom Prison Museum offers unique historical insights. Outdoor enthusiasts can explore over fifty miles of trails or enjoy amenities at Livermore Community Park, which includes sports facilities and a water park. The city is known for events like the Folsom Street Fair & Music Festival. Economically diverse, major employers in technology, healthcare, and manufacturing drive growth. With excellent access to highways and Sacramento International Airport, transportation links are robust. Public schools, including Mira Loma High School, and UC Davis Health highlight the city's commitment to education and healthcare. Folsom’s warm climate and lush surroundings create an inviting environment, supported by a safe community with proactive policing strategies. Its vibrant dining and shopping scenes further enhance the quality of life for its residents.
Nominated for BestAround
Make A Smile Dental stands out as a pediatric practice with 19 years of experience, offering a comprehensive suite of dental services aimed at nurturing healthy smiles in children. Their welcoming clinic environment, staffed by friendly and highly-trained professionals, contributes to a positive patient experience, particularly for young patients who often find initial dental visits intimidating. The practice's emphasis on preventive care and convenience, including flexible payment plans and live video appointments, caters well to modern family needs.
However, the "BestAround" nomination is tempered by notable criticisms. While many praise the staff's professionalism and the practice's commitment to a child-friendly atmosphere, concerns persist regarding communication, appointment management, and ethical practices. Issues such as unclear cancellations, cost transparency, and inadequate handling of sensitive situations like disabilities and emergencies have been repeatedly mentioned. The inconsistency in service quality further complicates their standing.
Despite these challenges, Make A Smile Dental's potential for the "BestAround" title is undeniable. Their dedication to patient care, combined with a growing recognition of their strengths, suggests they could indeed qualify for such an accolade if they address the aforementioned issues through enhanced training, clearer communication protocols, and a steadier commitment to ethical standards. For now, they offer a solid foundation for continued growth and recognition in the pediatric dental field.
About Make A Smile - Children's Dental, Orthodontics, Endodontics, Oral Surgery
Make A Smile Dental, located at 2190 East Bidwell Street in Folsom, California, is a trusted pediatric dental practice dedicated to fostering beautiful smiles through comprehensive dental care for children. With 19 years of experience, the practice offers a wide range of services including general and cosmetic dentistry, teeth whitening, dental implants, and orthodontic treatments such as veneers. Their mission is to provide a safe, comfortable, and positive dental experience for children, emphasizing preventive care to shape lifelong healthy habits.
The practice's commitment to creating a welcoming environment is evident in their playful and inviting clinic setting, designed to make initial dental visits less daunting for children. This approach not only ensures the emotional well-being of young patients but also sets a foundation for positive dental experiences that can last a lifetime. Make A Smile Dental prides itself on its friendly and highly-trained staff, who are dedicated to making each visit a memorable and stress-free one.
Beyond their clinical expertise, Make A Smile Dental offers practical benefits to parents, such as flexible payment plans and the option to set up live video appointments with dentists from any device. This flexibility ensures that convenience is a priority, making it easier for families to access high-quality pediatric dental care. The practice's commitment to transparency is reflected in their clear Privacy Policy, which outlines how they handle personal data, ensuring that parents are well-informed about their rights and the measures in place to protect their children's information.
Category Tags
What Customers Say
309
Official Google Reviews
Customer experiences at Make A Smile - Children's Dental, Orthodontics, Endodontics, and Oral Surgery reveal a mixed but predominantly positive picture, with several standout narratives and recurring themes. Positive feedback highlights the exceptional care, professionalism, and compassion of the staff, particularly dentists and hygienists, who consistently go above and beyond to ensure patient comfort and satisfaction. Parents and children alike praise the friendly and welcoming atmosphere, noting that the offices create a safe and reassuring environment for young patients and their families.
However, the reviews also underscore significant issues with communication, appointment management, and ethical practices. Several customers report being misled about cancellations, lack of clear information regarding costs, and inadequate follow-up after appointments. There are notable complaints about the handling of sensitive issues, such as the denial of reasonable accommodations for disabilities and the mishandling of emergency situations. These incidents highlight a need for improved transparency and accountability in patient care.
One recurring concern is the inconsistency in service quality, with some reviews indicating that the experience can vary widely depending on the specific provider or even the day of the week. This variability suggests a need for more standardized training and protocols to ensure consistent high-quality care across all services offered by Make A Smile. Despite these challenges, the overall sentiment remains largely positive, with many customers expressing a strong desire to return and recommending the office to others, particularly those seeking specialized pediatric dental care.