Teresita Alicea, MD

Pediatrician Pediatrics Healthcare Services

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Teresita Alicea, MD, stands out as a highly regarded pediatrician within Orlando Health Physician Associates, distinguished by her over two decades of experience and extensive credentials, including American Board of Pediatrics certification and Fellowship in Pediatrics. Her fluency in Spanish underscores her commitment to culturally sensitive care, a critical factor in building trust with a diverse patient population. Dr. Alicea's comprehensive pediatric services, from routine check-ups to managing chronic conditions, are complemented by her practice's integration into Orlando Health's extensive network, offering families seamless access to a broad range of healthcare professionals.

Patient satisfaction is a key strength, with positive reviews highlighting Dr. Alicea's exceptional clinical skills, patient-centered approach, and the calming environment she fosters. Her ability to communicate complex medical information clearly and her compassionate demeanor are particularly praised, creating a supportive space for both children and their families. The office's welcoming atmosphere and family-friendly policies further enhance patient experiences, making it a preferred choice for many.

However, the practice also faces challenges, notably long wait times and occasional issues with administrative staff, which can detract from the overall experience. While these are areas for improvement, the overwhelming consensus is that Dr. Alicea's dedication to her patients and her team's commitment to high-quality care are significant assets. Addressing operational inefficiencies and customer service could elevate her practice to even greater heights, solidifying her position as a leading pediatrician in Orlando.

About Teresita Alicea, MD

Teresita Alicea, MD, a pediatrician with Orlando Health Physician Associates, stands out as a dedicated healthcare provider specializing in pediatric care for children from birth to adolescence. With over two decades of experience, including a residency at Children’s Hospital in Oakland, California, Dr. Alicea brings a wealth of expertise and certification to her practice, being both an American Board of Pediatrics certified physician and a Fellow of the American Academy of Pediatrics. Her fluency in Spanish enhances her ability to connect with a diverse patient base, ensuring that care is accessible and culturally sensitive.

At Orlando Health, Dr. Alicea offers a comprehensive range of pediatric services, from routine well visits and immunizations to managing chronic childhood illnesses and providing specialized care for acute conditions. Her practice at Orlando Health, one of Central Florida's most comprehensive healthcare networks, ensures that families have access to a wide array of medical professionals and resources. Patients are encouraged to review the list of accepted insurance providers on their website to verify coverage, as insurance requirements can vary.

The Patient Satisfaction Rating for Dr. Alicea reflects positively on her practice, with an average score indicating high levels of patient satisfaction. However, it's important to note that survey results can fluctuate based on specific questions and the time frame considered. Patients are advised to contact their individual insurers to confirm coverage details, as not all providers accept the same insurance plans. Dr. Alicea’s commitment to patient-centered care and her extensive experience make her a valuable resource for families seeking high-quality pediatric healthcare in Orlando, Florida.

Category Tags
Pediatrician Pediatrics Healthcare Services Medical Practice Family Medicine

What Customers Say

4.5
Rating Based On
283
Official Google Reviews
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Customer experiences with Dr. Teresita Alicea, MD, have been overwhelmingly positive, highlighting her exceptional pediatric care, patient-centered approach, and the calming presence she brings to the office environment. Many patients appreciate her extensive knowledge, thorough examinations, and ability to explain complex medical information in a way that is easy for parents to understand. Her patience and compassion are particularly noted, creating a safe and supportive space for children and their families, especially those who have had negative experiences in medical settings.

However, the reviews also touch on areas where improvements could be made, particularly concerning customer service and administrative efficiency. Some customers have reported long wait times, especially for appointments, and issues with the reception and administrative staff, which can significantly impact the overall experience. Despite these concerns, the majority of reviews emphasize Dr. Alicea's dedication to her patients and her team's commitment to providing high-quality care.

One recurring theme is the strong bond that forms between Dr. Alicea and her patients, particularly children who may be anxious about medical visits. Her ability to make even the most daunting procedures seem manageable and her efforts to involve parents in the care process are consistently praised. The office's welcoming and family-friendly atmosphere also contributes to positive experiences, making it a preferred choice for many families.

The mixed reviews suggest that while Dr. Alicea's practice excels in clinical care, there is room for enhancement in operational efficiency and customer service. Addressing these areas could further solidify her reputation as a top-tier pediatrician and improve the overall satisfaction of her patients and their families.