Maryland Small Arms Range, Inc.

Shooting Range Range Services Training

Business Hours

Mon: 12:00pm - 9:00pm
Tue: 10:00am - 5:00pm
Wed: 10:00am - 5:00pm
Thu: 10:00am - 5:00pm
Fri: 10:00am - 9:00pm
Sat: 10:00am - 9:00pm
Sun: 10:00am - 5:00pm

Local Map

Directions

Your browser does not support embedded maps. View larger map

About Upper Marlboro, Maryland, USA

More

Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Maryland Small Arms Range, Inc. emerges as a notable player in the shooting range sector, distinguished by its veteran-owned status and robust adherence to federal licensing standards. Nestled in Rockville, Maryland, the facility offers more than just firearms; it serves as a community hub for both seasoned shooters and novices alike. The business's dedication to quality is underscored by its comprehensive training programs and reliable supply chain, positioning it as a go-to destination for those seeking to refine their shooting skills or simply partake in the sport.

The customer experience at Maryland Small Arms Range is multifaceted, reflecting a spectrum of feedback. While many commend the range for its welcoming atmosphere, exceptional service, and commitment to safety, others highlight significant areas for improvement. The facility's strategic location within Rockville, coupled with its diverse offerings, including tailored courses and community-oriented events, contribute to its appeal. However, persistent complaints about long wait times, subpar communication from staff, and occasional staff misconduct have marred the experience for some patrons.

These issues, while not entirely absent, suggest that the business could benefit from enhanced operational efficiency and more consistent customer service.

Despite these challenges, Maryland Small Arms Range's reputation as a trusted and reliable provider of shooting range services remains strong. Its veteran-owned status and focus on community engagement likely play pivotal roles in its success, fostering loyalty among regular customers and attracting new ones through word-of-mouth and community endorsements. The potential for the business to qualify for "BestAround" accreditation hinges on addressing its operational shortcomings while capitalizing on its strengths in customer service and community building. With strategic improvements, Maryland Small Arms Range could solidify its position as a leading force in the local shooting range industry.

About Maryland Small Arms Range, Inc.

Maryland Small Arms Range, Inc., situated in the heart of Rockville, Maryland, stands as a premier provider of firearms and shooting range services. As a veteran-owned and operated Federal Firearms License (FFL) dealer, the company is dedicated to ensuring that customers like yourself and your community have access to high-quality firearms, comprehensive training, and reliable supplies. The facility at 9801 Fallard Court, Upper Marlboro, MD 20772, serves as a hub for those seeking to enhance their shooting skills or simply enjoy the sport in a controlled environment.

The company's commitment to excellence is evident in its customer-focused approach, which prioritizes the needs and satisfaction of its clientele. Whether you are a seasoned shooter looking for optimal zero firearms or a novice eager to learn the basics, Maryland Small Arms Range offers tailored solutions to meet your specific requirements. The range is not just a place to purchase firearms; it is a community where enthusiasts gather to practice, train, and connect with like-minded individuals.

Located in Rockville, a city known for its vibrant community and strong support for local businesses, Maryland Small Arms Range benefits from a supportive environment that fosters growth and excellence. The facility's strategic location ensures easy access for customers, making it a convenient choice for those in the surrounding areas. With a focus on safety, quality, and customer service, Maryland Small Arms Range continues to be a trusted name in the shooting range industry, contributing to the protection and well-being of individuals and communities across Maryland.

Category Tags
Shooting Range Range Services Training Equipment Supply Community Hub

What Customers Say

4.2
Rating Based On
732
Official Google Reviews
5
453
4
125
3
50
2
21
1
83

Customer experiences at Maryland Small Arms Range, Inc. vary widely, reflecting the diverse nature of their clientele and operational practices. Positive reviews highlight exceptional customer service, knowledgeable staff, and a welcoming environment, particularly noted for first-time visitors and families.

Customers appreciate the range's commitment to safety, the variety of courses and classes offered, and the availability of amenities like food and gear. However, negative reviews frequently cite long wait times, poor communication, and unprofessional behavior from staff as significant drawbacks. Issues such as inadequate signage, inconsistent pricing, and a lack of responsiveness to customer inquiries have led many to express dissatisfaction and warn others away. Despite these challenges, the range continues to receive praise for its facilities and the helpfulness of its associates, indicating areas where improvements could enhance overall customer satisfaction.