Highlander Tattoo

Tattoo Shop Shop Tattoo

Bestie Business Card

Tattoos | Highlander Tattoo | United StatesAt Highlander Tattoo we strive to combine amazing tattoo art and quality piercings with thorough customer service.

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Business Hours

Mon: Closed
Tue: 1:00pm - 10:00pm
Wed: 1:00pm - 10:00pm
Thu: 1:00pm - 10:00pm
Fri: 1:00pm - 12:00am
Sat: 1:00pm - 12:00am
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Highlander Tattoo, nestled in Orlando's vibrant tattoo scene, presents a compelling case for its nomination within the "BestAround" category. The shop's evolution from Richard Dixon's initial home-based venture to a four-person operation speaks volumes about its dedication to excellence and adaptability. This growth is mirrored in their expansive team, boasting skilled artists, proficient piercers, and a competent manager, all contributing to a consistently high standard of work.

The core of Highlander Tattoo's appeal lies in its meticulous attention to detail, combining artistic prowess with affordability - a rare combination that resonates strongly with clients. Their commitment to transparency and ethical practices, particularly regarding piercings on minors, further solidifies their reputation as a trustworthy establishment. Cleanliness and hygiene standards consistently impress customers, a crucial factor in the often-clean but sometimes sterile tattoo environment.

However, the shop's journey hasn't been without its bumps. While many laud the quality of their work and cleanliness, some reviews point to shortcomings in piercer professionalism, communication, and customer service. Addressing these concerns head-on will be key for Highlander Tattoo to fully capitalize on its strengths and solidify its position as a true "BestAround" destination. The consistent praise for piercers and pricing suggests a loyal customer base that appreciates the value proposition, but turning that loyalty into consistent advocacy requires proactive management of negative feedback and unwavering commitment to customer satisfaction.

About Highlander Tattoo

Highlander Tattoo, situated in the heart of Orlando, stands as a beacon for those seeking exceptional tattoo art and piercings, all while maintaining a commitment to top-tier customer service. Founded by Richard Dixon, a seasoned tattoo artist with over three decades of experience, the shop has evolved from his initial home-based operation to its current location on Curry Ford Road, now housing four talented artists, three superior piercers, and a competent shop manager. This growth underscores the team's dedication to excellence and their ability to adapt and thrive in a competitive market.

The team at Highlander Tattoo is renowned for its meticulous attention to detail, ensuring that every client's tattoo or piercing is not only artistically superior but also exceeds expectations. Richard Dixon's philosophy of combining high-quality work with affordability has been a cornerstone of the shop's success, fostering a loyal clientele who appreciate the value and craftsmanship behind each piece. The shop offers a range of services, from intricate cover-ups to comprehensive tattoo removal consultations, all tailored to meet the unique needs of its diverse customer base.

Highlander Tattoo's commitment to transparency and ethical practices is evident in its clear policies regarding piercings and tattoos on minors. The establishment strictly adheres to Florida State law, which mandates written notarized consent for any body piercing on individuals under 16. This unwavering adherence to legal standards ensures that the shop operates within the bounds of the law while providing a safe and respectful environment for all clients. By prioritizing both quality and compliance, Highlander Tattoo continues to build a reputation as a trusted and reliable destination for tattoo enthusiasts and piercers alike in Orlando.

Category Tags
Tattoo Shop Shop Tattoo Piercing Artistic Services

What Customers Say

4.5
Rating Based On
567
Official Google Reviews
5
467
4
23
3
14
2
11
1
52

Customers of Highlander Tattoo consistently highlight the quality and affordability of their services, with many praising the skilled piercers and friendly staff. Several reviews specifically mention the exceptional results of their tattoos and piercings, noting that despite initial concerns about quality or price, the outcomes were consistently positive. A few reviewers emphasize the cleanliness and hygiene standards of the shop, which contribute significantly to their satisfaction.

However, a notable number of reviews express dissatisfaction with specific aspects of their experiences. These include issues with piercer professionalism, communication, and customer service, particularly in instances where customers felt unheard or unethical treatment. One reviewer detailed a negative experience with a rude staff member and an unclean environment, while another highlighted poor communication and a lack of accountability from the shop's management regarding a customer's infection.

Despite these mixed reviews, the overall sentiment remains positive for most customers who have had satisfactory experiences. Many appreciate the competitive pricing, especially when compared to other tattoo shops in Orlando, and the shop's ability to offer high-quality services without breaking the bank. The consistent praise for the piercers' skill and the shop's cleanliness underscores a strong customer loyalty, with several reviewers indicating they would definitely return or recommend the place to others. However, the shop management should address the concerns raised in negative reviews to further enhance customer satisfaction and mitigate potential reputational damage.