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Franklin Dental Co. is your source for professional and friendly dental services. We have a wonderful staff that will make you feel at ease.
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DirectionsAbout Franklin, Tennessee, USA
MoreThe city’s historic downtown features boutiques, art galleries, and award-winning restaurants within restored buildings, while attractions such as the Carter House and Franklin Theatre enrich its cultural landscape. Major events like the Main Street Festival and Dickens Christmas Festival celebrate local arts and heritage. Economically, Franklin thrives on healthcare, technology, and professional services industries, supported by a skilled workforce and strong business climate. Residents enjoy quality education through Williamson County Schools and healthcare services from institutions like Williamson Medical Center. The city’s low crime rate underscores its reputation as a safe community. With four distinct seasons providing diverse climates, Franklin offers scenic beauty alongside outdoor recreational activities such as hiking and kayaking along the Harpeth River. Its blend of historical significance, modern amenities, and vibrant community life makes Franklin an exceptional place to live, work, and visit.
Nominated for BestAround
Franklin Dental Co. emerges as a dental practice distinguished by its blend of technological sophistication and patient-centric care, positioning itself as a strong contender for the "BestAround" accolade. Founded by Dr. Le, a local dentist with a profound commitment to dentistry, the practice offers a comprehensive range of services-from routine cleanings and cosmetic treatments to advanced restorative procedures-all underpinned by a dedication to patient comfort and well-being. The team's expertise, coupled with their state-of-the-art facilities, suggests a foundation for delivering high-quality care.
The practice's success is also evident in its financial transparency and accessibility, accepting major insurance plans to ensure broad patient reach. Dr. Le's leadership, marked by continuous education and a patient-first philosophy, further cements Franklin Dental Co.'s reputation. However, the mixed customer feedback reveals a nuanced picture. While many commend the professionalism, cleanliness, and efficiency of the practice, some reviews highlight issues such as staff behavior and treatment efficacy, indicating areas needing improvement to fully align with the "BestAround" criteria.
Ultimately, Franklin Dental Co.'s ability to balance technological advancement with compassionate care appears to be its key strength. The practice's commitment to addressing both professional excellence and patient comfort positions it well for recognition in the competitive dental landscape. To solidify its standing, Franklin Dental Co. must continue to refine its service delivery, ensuring that every patient interaction reflects the high standards that have earned it a place among the best practices.
About Franklin Dental Co.
Franklin Dental Co., a highly regarded dental practice nestled in Franklin, Tennessee, stands out as a beacon of quality and compassionate care. Founded by Dr. Le, a Tennessee native with a deep passion for dentistry, the practice has garnered a reputation for delivering exceptional dental services through a combination of state-of-the-art technology and a warm, patient-centric approach. The team at Franklin Dental Co., comprising experienced professionals such as Dr. Le, Alyssa, Anna-Leigh, Jon, Jocelyn, and Karla, is committed to providing comprehensive dental care that prioritizes both the health of the mouth and the overall well-being of the patient.
The practice offers a wide array of services, from routine cleanings and checkups to advanced cosmetic treatments like implants and tooth whitening. What sets Franklin Dental Co. apart is its dedication to creating a comfortable and relaxing environment for its patients. Regular cleanings are a standard part of their service, but they also cater to the diverse needs of their clientele, offering specialized treatments to address everything from minor issues to more complex dental problems. The practice’s commitment to staying current with the latest dental technologies ensures that patients receive the most effective and efficient care possible.
Financial transparency and patient satisfaction are core values at Franklin Dental Co. The practice accepts multiple major insurance plans, including CareCredit, MetLife, BlueCrossBlueShield, Cigna, UnitedHealthcare, Delta Dental, and many others, making dental care more accessible to a broader range of patients. Dr. Le, with her extensive background and dedication to continuous learning, ensures that her team is well-equipped to handle any dental concern, from routine maintenance to emergency services. The practice’s philosophy of honesty and patient-centric care is reflected in their commitment to providing respectful, high-quality service tailored to each individual’s needs and preferences. Whether you are seeking a gentle approach for a child’s first visit or advanced restorative dentistry for adults, Franklin Dental Co. is dedicated to making your dental experience as comfortable and stress-free as possible.
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What Customers Say
146
Official Google Reviews
Customer experiences at Franklin Dental Co. range widely in tone and detail, reflecting the diverse needs and expectations of their clientele. Many reviews highlight exceptional professionalism, kindness, and thorough care, with customers particularly praising Dr. Le for her compassionate approach, especially in managing patient anxiety and providing clear explanations. The office environment is consistently described as welcoming and clean, contributing to a positive overall experience. Several reviewers emphasize the efficiency of appointments, noting punctuality and quick service without compromising on quality.
Conversely, some reviews express significant dissatisfaction, focusing on perceived shortcomings such as unprofessional behavior from staff, inadequate treatment plans, and a lack of attention to patient comfort or concerns. These negative experiences often stem from specific incidents, like Dr. Le's handling of an emergency extraction or a dentist's dismissive attitude towards a patient's complaints. Such feedback underscores the importance of maintaining high standards of patient care and professional conduct.
Despite these mixed reviews, Franklin Dental Co. maintains a strong reputation for customer satisfaction, largely due to its commitment to excellence in dental care and staff training. The office's willingness to address and rectify issues promptly, as seen in cases where patients received alternative treatments or additional support, further enhances its standing. Overall, the experiences at Franklin Dental Co. serve as a testament to the balance between professional excellence and the human touch that can make a significant difference in patient care.