Major Surplus & Survival

Outdoor Clothing and Equipment Shop Surplus Outdoor

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Business Hours

Mon: 9:00am - 6:00pm
Tue: 9:00am - 6:00pm
Wed: 9:00am - 6:00pm
Thu: 9:00am - 6:00pm
Fri: 9:00am - 6:00pm
Sat: 9:00am - 5:00pm
Sun: Closed

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About Gardena, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Major Surplus & Survival distinguishes itself in the crowded outdoor retail market through its strategic focus on surplus goods, which not only offers cost-effective solutions but also appeals to a niche audience seeking reliable, tested products. The shop's comprehensive inventory caters to both recreational and survival enthusiasts, with a particular emphasis on high-quality, durable gear that stands up to rigorous use. This approach has garnered a loyal customer base, especially among those who value sustainability and practicality, as evidenced by the growing interest in eco-friendly products.

Customer experiences at Major Surplus & Survival are mixed, reflecting the store's diverse clientele. Positive reviews highlight the extensive selection, competitive pricing, and the helpful nature of the staff, which fosters repeat business and strong word-of-mouth recommendations. However, some customers have faced issues with delayed shipments, incorrect orders, and subpar customer service, particularly online, indicating areas for improvement in logistics and communication.

Despite these minor shortcomings, Major Surplus & Survival's long-term success and community engagement suggest it has earned a reputation as a valuable resource. The store's ability to adapt to consumer trends, such as the demand for sustainable products, further cements its position as a leader in the outdoor retail sector. Overall, while not without its flaws, Major Surplus & Survival's unique blend of quality, affordability, and community focus positions it well for continued recognition in the "BestAround" category.

About Major Surplus & Survival

Major Surplus & Survival stands out in the competitive landscape of outdoor retail by offering a comprehensive selection of products tailored to both recreational enthusiasts and survivalists. The shop's inventory spans a wide range of essentials, including high-quality camping gear, durable footwear, and versatile apparel designed for various outdoor activities such as hiking, backpacking, and survival scenarios. This focus on surplus items not only provides customers with cost-effective options but also appeals to those looking for reliable, tested products that have stood the try of time and use. The store's curated selection ensures that patrons can find everything they need without the premium price tags often associated with new or specialty outdoor brands.

Among the shop's most popular items are its tactical and survival equipment, which cater to a niche market of adventurers and professionals requiring robust, multi-functional gear. These products, ranging from advanced first-aid kits to high-performance tents and sleeping bags, have consistently drawn praise for their durability and functionality. Additionally, the store's commitment to outdoor recreation is evident in its extensive selection of camping equipment, including tents, backpacks, and cooking utensils, all designed to meet the demands of both casual campers and seasoned outdoorsmen. The emphasis on quality and reliability has made Major Surplus & Survival a go-to destination for those seeking trustworthy gear for their outdoor pursuits.

In terms of trending products, the shop has seen significant interest in its eco-friendly and sustainable offerings, reflecting a growing consumer trend towards environmentally conscious purchasing. Items such as recycled materials clothing, biodegradable camping stoves, and solar-powered chargers have gained popularity among customers who prioritize sustainability without compromising on performance. The store's recent additions to its inventory include innovative gear that combines cutting-edge technology with traditional outdoor design, further solidifying its position at the forefront of the market. By continuously updating its offerings to meet evolving consumer preferences, Major Surplus & Survival ensures that it remains a relevant and indispensable resource for outdoor enthusiasts.

Category Tags
Outdoor Clothing and Equipment Shop Surplus Outdoor Apparel Tactical

What Customers Say

4.6
Rating Based On
596
Official Google Reviews
5
434
4
101
3
37
2
10
1
14

The customer experiences for "Major Surplus & Survival" highlight a diverse range of interactions, from highly positive to notably negative, reflecting the varied nature of the business and its clientele. Many customers praise the store for its extensive selection of surplus outdoor gear, competitive pricing, and the helpfulness of its staff, which is a significant factor in repeat visits and strong recommendations. The supportive atmosphere, especially during challenging times like supply shortages, underscores the community-oriented approach of the business.

However, not all experiences are uniformly positive. Some customers have reported issues with delayed shipments, incorrect orders, and poor customer service, particularly when dealing with online purchases or requests for items that were out of stock. These complaints highlight areas where the business could improve, such as enhancing online order tracking, providing clearer inventory information, and offering more robust customer support for complex queries.

The store's reputation is also bolstered by its long-standing presence and the loyalty it has garnered from veterans, law enforcement, and outdoor enthusiasts who appreciate its unique offerings and fair pricing. The variety of products available, from survival food to military surplus, caters to a broad audience, making it a go-to destination for those seeking reliable and affordable gear. Despite occasional hiccups, the overall sentiment is one of satisfaction with the quality of service and product selection, positioning Major Surplus & Survival as a valuable resource in the community.