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At the corner of Newport Blvd and E. 17th St, is home to Costa Mesa's prime Mexican Food with homestyle burritos, tacos, nachos and combo specials. Don't miss our famous hot sauces!
Local Map
DirectionsAbout Costa Mesa, California, USA
MoreThe city is culturally vibrant, hosting attractions such as the Segerstrom Center for the Arts and South Coast Repertory theater, drawing regional audiences. Outdoor enthusiasts benefit from numerous parks and easy access to beaches due to its proximity to the Pacific Ocean. With strong community resources like highly-rated schools and comprehensive healthcare services, Costa Mesa ensures residents' well-being. The business environment is robust, with diverse sectors including technology and hospitality contributing to employment opportunities. Transportation benefits from strategic locations near major highways and John Wayne Airport. Crime rates are below national averages, enhancing resident safety. The climate features warm, sunny days typical of Southern California. Costa Mesa’s blend of high-end retail, cultural offerings, and community spirit makes it a desirable place for living, working, or visiting.
Nominated for BestAround
Miguel's Jr. presents itself as a promising contender for the "BestAround" designation, particularly within the context of its convenient online ordering service and commitment to customer engagement through email communication. The restaurant caters effectively to a modern palate with its focus on traditional Mexican cuisine, evidenced by positive feedback on burritos, tacos, and the overall dining experience. The staff's friendliness and the welcoming atmosphere further bolster its appeal, suggesting a strong foundation for repeat business and positive word-of-mouth.
However, the restaurant's reliance on email for communication, while fostering a personal connection, also reveals potential weaknesses. The lack of detailed information about website accessibility, despite a stated commitment to inclusivity, raises questions about its broader customer base reach and the experience for patrons with disabilities. This omission could be a missed opportunity to demonstrate a more comprehensive dedication to inclusivity, a factor increasingly valued by discerning diners.
Despite these minor shortcomings, Miguel's Jr.'s ability to consistently deliver quality food, coupled with its proactive approach to customer service through email, positions it favorably for recognition. Its success hinges on addressing the accessibility concerns and further solidifying its commitment to inclusivity, transforming it into a truly standout establishment that not only wins hearts but also earns accolades for its dedication to both quality and customer experience. The restaurant's potential for "BestAround" designation rests on its ability to bridge the gap between convenience and inclusivity, ensuring that its online presence reflects the welcoming and accessible atmosphere it cultivates in its physical space.
About Miguel's Jr.
Miguel's Jr., a Mexican restaurant located in Costa Mesa, California, offers an online ordering service that allows patrons to place orders ahead of time. This feature caters to a growing segment of customers who prefer the convenience of pre-ordering and can be particularly beneficial for individuals with busy schedules or those requiring special dietary accommodations. The restaurant welcomes future promotions and offers, indicating a proactive approach to customer engagement and loyalty.
For those interested in staying connected, Miguel's Jr. has opted for email as the primary method of communication. This choice reflects a preference for a more personal and detailed interaction, which can be crucial for building trust and ensuring that guests feel valued and informed about upcoming offers and events. While text messaging is an alternative, email provides a more comprehensive platform for sharing information, such as detailed menu updates, special event announcements, and personalized offers tailored to the preferences of regular customers.
In terms of accessibility, Miguel's Jr. demonstrates a commitment to inclusivity by striving to make its website accessible to all individuals, including those with disabilities. The restaurant has made efforts to ensure that their online platform adheres to web accessibility standards, although specific details on these measures are not provided on the website. For guests with disabilities, the restaurant encourages direct email communication to address any questions or difficulties encountered while using the site, ensuring that support is readily available and responsive. This approach not only enhances the dining experience for all patrons but also aligns with broader industry trends toward more inclusive business practices.
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What Customers Say
839
Official Google Reviews
Customer experiences at Miguel's Jr. vary widely, reflecting the restaurant's popularity and the subjective nature of Mexican cuisine. Positive reviews highlight consistent quality in burritos, tacos, and the overall service, with many customers praising the friendly staff and clean, welcoming atmosphere. Notable mentions include the delicious carne asada, the perfect portions of chicken quesadillas, and the exceptional drive-thru service, especially during peak times. However, negative reviews often center around inconsistency in food quality, particularly with burritos where some customers report issues like soggy shells or insufficient meat. Service complaints are also common, with reports of rude staff, long wait times, and issues with menu clarity and pricing transparency. The restaurant's reputation for reliability and value remains strong among regulars, but occasional lapses in execution can lead to dissatisfaction. Overall, Miguel's Jr. stands out as a go-to spot for authentic Mexican food in Orange County, with its strengths in service and consistency outweighing its weaknesses when they do occur.