Livania Zavala, MD

Pediatric Clinic Clinic Pediatric Services

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Edinburg Children's Clinic has answers for your pediatrician near me & best pediatrician search with docs treating ADHD in McAllen & Edinburg, TX with a pediatric night clinic. Call now!

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Business Hours

Mon: 8:00am - 5:00pm
Tue: 8:00am - 5:00pm
Wed: 8:00am - 8:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: 9:00am - 2:00pm
Sun: Closed

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About Mcallen, Texas, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Livania Zavala, MD presents itself as a well-intentioned pediatrician practice with a strong clinical focus, serving families in McAllen and Edinburg, TX, from infancy through adolescence. The clinic's accessibility, with convenient hours and robust online resources, particularly for managing conditions like ADHD, suggests a commitment to comprehensive care. Dr. Zavala's emphasis on a family-centered approach, coupled with her team's expertise, creates an environment that prioritizes both physical and emotional well-being.

However, the "BestAround" nomination is tempered by notable criticisms. While many patients commend Dr. Zavala's attentiveness and the clinic's welcoming atmosphere, complaints about customer service, particularly from the front desk, and medication errors cast a shadow over the overall experience. These issues highlight a gap between clinical excellence and the operational efficiency that can significantly impact patient satisfaction.

The mixed reviews also point to broader systemic challenges, including long wait times, communication breakdowns, and financial practices. Addressing these concerns is essential for Livania Zavala, MD to fully realize its potential as a leading pediatric clinic. A commitment to improving these areas could elevate the practice from a strong contender to a truly distinguished healthcare provider recognized by "BestAround."

About Livania Zavala, MD

Livania Zavala, MD, is a pediatrician based in McAllen and Edinburg, TX, offering comprehensive care for children from infancy through adolescence. The clinic, located at 717 Ware Rd., McAllen, TX 78501, and another address at 4709 Jackson Rd., Edinburg, TX 78539, specializes in addressing a wide range of pediatric needs, including primary care, preventive health, and specialized treatments for conditions such as ADHD. Livania Zavala, MD, emphasizes a family-centered approach, aiming to foster a supportive environment where parents and children can thrive together.

The clinic's commitment to accessibility and patient education is evident in its convenient office hours and extensive online resources, which cover topics like managing ADHD symptoms and behavioral strategies. This dedication to comprehensive care extends to offering pediatric night clinics, ensuring that families have the flexibility to schedule appointments that fit their needs. Livania Zavala, MD, and her team are dedicated to providing high-quality, compassionate care, maintaining a modern and welcoming clinic atmosphere that prioritizes both physical and emotional well-being.

In addition to her clinical expertise, Livania Zavala, MD, is supported by a team of highly skilled professionals, including Mariela Ontiveros PA-C, Miranda Gutierrez, CPNP-PC, Jennifer Ann Garza MSN, APRN, FNP-C, and Mayra Lopez-Toy, Family Nurse Practitioner-C. Each member brings unique qualifications and experiences to the clinic, enhancing the overall quality of care provided. Livania Zavala, MD, encourages families to visit their practice for personalized attention and support, ensuring that every child reaches their full potential through a holistic approach to pediatric health.

Category Tags
Pediatric Clinic Clinic Pediatric Services Family Medicine Child Health

What Customers Say

4.5
Rating Based On
108
Official Google Reviews
5
93
4
0
3
1
2
0
1
14

The reviews for Livania Zavala, MD (Pediatric Clinic) offer a mix of highly positive experiences and significant criticisms, reflecting the diverse nature of patient interactions within healthcare settings. Positive feedback consistently highlights the exceptional care, attentiveness, and compassionate nature of Dr. Zavala and her staff. Many patients praise her for her thoroughness, knowledge, and ability to make them feel heard and valued, often noting that she goes above and beyond to address their specific concerns and needs. The clinic's welcoming atmosphere and efficient service are frequently mentioned as standout features.

However, the reviews also reveal notable areas of concern, particularly around customer service and communication. Several patients express frustration with the front desk's attitude and lack of willingness to assist, suggesting that these issues can deter potential patients and impact the overall experience. Another significant complaint centers on the administration's handling of medication dosages, where discrepancies in dosage calculations led to adverse outcomes for some patients. This highlights a critical need for rigorous quality control and clear communication protocols within the clinic.

The mixed reviews also touch on broader systemic issues, such as long wait times, perceived insensitivity from staff, and concerns about the financial practices of healthcare providers. Some patients feel that their concerns were dismissed or mishandled, leading to a sense of mistrust. These issues underscore the importance of not only medical expertise but also the quality of patient interaction and administrative processes in delivering a positive healthcare experience. Overall, while Livania Zavala, MD's clinic excels in many areas, addressing these systemic issues is crucial for maintaining high standards of care and patient satisfaction.