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Shop B&B Motorsports: Dealers for the best motorsport vehicles for sale in & near Woonsocket, Rhode Island. Get service & parts, too. Visit our powersports store today!
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DirectionsAbout Woonsocket, Rhode Island, USA
MoreThe city offers a rich tapestry of historical landmarks and evolving recreational spaces. The Museum of Mill Pond is housed in an old rubber mill, celebrating Woonsocket's industrial past. Outdoor enthusiasts find solace at River Trail Park along the Blackstone River or explore Mapleville Conservation Area for hiking opportunities. Canal Days festival annually highlights the city’s history with vibrant parades and live music. As Woonsocket transitions economically from manufacturing to a more diverse landscape, healthcare, small businesses, retail, and services are leading growth areas. Access to major highways and T.F. Green Airport, 20 miles away, supports connectivity. The public school system and St. Joseph Hospital serve as pillars of community resources, while local law enforcement is addressing safety concerns amidst higher-than-average crime rates. The city experiences four distinct seasons with warm summers and snowy winters, set against the backdrop of the scenic Blackstone River. With its blend of industrial heritage and vibrant community spirit, Woonsocket offers unique cultural dining options and shopping opportunities as it continues to attract new residents and businesses.
Nominated for BestAround
B&B Motorsports, formerly MTR Racing, presents itself as a formidable contender for the "BestAround" accreditation through its extensive motorcycle inventory, competitive pricing, and strategic location. The dealership's comprehensive selection from leading brands like Honda, Kawasaki, and Suzuki, coupled with attractive promotions such as up to 60% off new unregistered Kawasaki motorcycles, underscores its strong market position and customer appeal. The dealership's service department, staffed by knowledgeable and dedicated personnel, offers a robust support system for both new and used vehicle purchases, enhancing customer satisfaction.
However, the business's journey to accolades is not without its challenges. While customer feedback highlights commendable aspects like prompt service and a welcoming atmosphere, it also reveals areas needing improvement, particularly in communication and consistency. Long wait times, occasional unprofessional behavior, and issues with transparency during recalls have marred some experiences. These shortcomings, though significant, do not overshadow the dealership's core strengths and its ability to maintain a loyal customer base through personalized service and adaptability.
In conclusion, B&B Motorsports stands out as a promising candidate for "BestAround" accreditation due to its strong foundation in customer service, competitive offerings, and strategic positioning. Yet, the path to perfection involves addressing persistent issues with communication and reliability. For those seeking a reliable motorcycle dealership, B&B Motorsports offers a solid starting point, but potential buyers should be prepared for a nuanced experience that balances strengths with areas for growth.
About B&B Motorsports formally MTR Racing
B&B Motorsports, formerly known as MTR Racing, is a motorcycle dealership based in Woonsocket, Rhode Island, serving the surrounding areas of Providence, Pawtucket, Foxboro, and Attleboro. The establishment offers a comprehensive inventory of motorcycles, ATVs, and utility vehicles (UTVs) from leading brands such as Honda, Kawasaki, and Suzuki, catering to both new and used models. Customers can expect competitive pricing on pre-owned and factory-installed vehicles, with significant promotional incentives available, including up to $3,500 off select models and various financing options through Synchrony Bank.
The dealership's strategic location in Woonsocket provides convenient access for motorcycle enthusiasts from a diverse region. The promotional offerings are particularly appealing, with the most attractive deal being up to 60% off on selected new, unregistered Kawasaki motorcycles, available through Synchrony Bank's installment loan programs. These rates are contingent upon meeting credit criteria and are subject to change without prior notice.
In addition to motorcycle sales, B&B Motorsports offers a robust range of parts and financing services, ensuring comprehensive support for customers throughout their purchasing journey. The dealership's commitment to customer service is further underscored by its dedicated service department, parts department, and financing department, all designed to provide top-tier support and solutions. Whether you're looking to upgrade your motorcycle or explore new recreational vehicles, B&B Motorsports in Woonsocket, Rhode Island, stands out as a reliable and customer-focused dealership.
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What Customers Say
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Official Google Reviews
Customers of B&B Motorsports, formerly known as MTR Racing, have shared a range of experiences that highlight both exceptional service and areas for improvement. Many customers praised the dealership for its knowledgeable staff, quick service, and willingness to go above and beyond to meet customer needs. For instance, several accounts mentioned the promptness of service, particularly in urgent situations, such as when rear tubes needed immediate replacement or when bikes required immediate tuning. Staff members were often described as friendly, helpful, and genuinely interested in ensuring customer satisfaction.
However, some reviews also pointed out issues with customer service, including long wait times, unprofessional behavior from dealership representatives, and difficulties in scheduling appointments. A notable complaint was the lack of transparency and communication during a recall issue, where customers felt misled and inconvenienced by the company's handling of the situation. Additionally, there were concerns about the reliability of parts and service quality, with some customers experiencing delays or subpar service despite their satisfaction with the initial purchase.
Despite these challenges, B&B Motorsports has maintained a strong customer base, with many repeat customers highlighting the dealership's family-like atmosphere and personalized service. The dealership's ability to adapt to changing circumstances, such as during a recall, and its commitment to customer satisfaction, even when faced with internal issues, have been key factors in its positive reputation. Overall, while there is room for improvement in areas like communication and consistency, B&B Motorsports continues to be a respected choice for motorcycle enthusiasts seeking reliable and high-quality service.