Jersey Mike's Subs

Sandwich Shop Sub Sandwich Shop Fast Food

Bestie Business Card

Find your favorite sub at Jersey Mike's sandwich shop in Heath, Ohio. Quality meats and cheeses on freshly baked bread. Visit us or order online today!

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Business Hours

Mon: 10:00am - 9:00pm
Tue: 10:00am - 9:00pm
Wed: 10:00am - 9:00pm
Thu: 10:00am - 9:00pm
Fri: 10:00am - 9:00pm
Sat: 10:00am - 9:00pm
Sun: 10:00am - 9:00pm

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About Heath, Ohio, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Jersey Mike's Subs, with its 55-year legacy, has positioned itself as a stalwart in the fast food landscape, particularly noted for its commitment to quality and authentic American sandwich fare. The establishment's seven-day operation from 10 AM to 9 PM, coupled with its late-night hours, caters to a diverse clientele seeking both convenience and a satisfying meal. The menu, anchored by robust burgers, crispy fries, and creamy milkshakes, emphasizes fresh ingredients and traditional preparation methods, appealing to customers who value quality and flavor. The welcoming atmosphere, enhanced by attentive service, further solidifies its appeal.

Customer reviews reflect a mixed but generally positive reception. Praise is abundant for the quality of food, particularly the freshness of ingredients and generous portions, with standout items like the Philly Chicken and the Giant Big Kahuna earning repeat visits.

Service is another highlight, with staff often commended for their friendliness and knowledge. However, issues such as slow service during peak times, occasional food quality concerns (including burnt bacon and undercooked meats), and pricing discrepancies have been noted.

These issues, while not universally prevalent, do pose challenges to the brand's reputation.

Despite these shortcomings, Jersey Mike's Subs remains a strong contender for the "BestAround" designation due to its unwavering commitment to authenticity and quality. The brand's ability to maintain consistent standards across its locations, despite the complexities of a franchise model, speaks volumes about its operational excellence. The management's responsiveness to customer feedback and ongoing efforts to enhance service and menu offerings suggest a proactive approach to addressing concerns. For discerning diners who prioritize quality and experience, Jersey Mike's Subs offers a compelling proposition, making it a worthy candidate for recognition in the competitive fast food market.

About Jersey Mike's Subs

Jersey Mike's Subs, a longstanding American sandwich shop franchise established in 1956, has carved out a niche in the fast food market with its commitment to quality and authentic flavors. The brand, known for its robust burgers, crispy fries, and creamy milkshakes, operates under the broader A Sub Above, LLC umbrella, which also owns Lay's and Pepsi brands. Located in Newark, Ohio, at 609 Hebron Road, the shop opens its doors seven days a week from 10 AM to 9 PM, offering a late-night dining experience that caters to both casual patrons and those seeking a quick bite after hours.

Inside, customers can expect a menu that emphasizes fresh ingredients and traditional preparation methods. The subs are meticulously crafted with high-quality meats and cheese, served on store-baked bread, accompanied by an array of fresh vegetables, condiments, and a selection of milkshakes. The emphasis on quality extends to the service, with staff members known for their friendly and attentive demeanor, ensuring a welcoming atmosphere for patrons. The shop also offers catering services, providing options from subs by the box to personalized lunch boxes, making it a versatile choice for events and gatherings.

The authenticity of Jersey Mike's Subs is a cornerstone of its identity, with a menu that pays homage to classic American sandwich traditions while maintaining a modern twist. This commitment to quality and flavor has earned the brand a loyal following, particularly among those who appreciate the "Mike's Way" of sandwich preparation—freshly sliced ingredients, generous portions, and a touch of personal service. As part of its broader franchise network, Jersey Mike's Subs continues to uphold these standards, ensuring that every visit delivers the same satisfying experience, whether it's a quick lunch or a special occasion celebration.

Category Tags
Sandwich Shop Sub Sandwich Shop Fast Food American Fast Food

What Customers Say

4.4
Rating Based On
371
Official Google Reviews
5
263
4
59
3
20
2
5
1
24

Customers have shared a range of experiences at Jersey Mike's Subs, reflecting both consistent positive feedback and notable areas for improvement. Many patrons highlight the quality of the food, particularly the fresh ingredients and generous portions, with several mentioning their favorite items like the Philly Chicken and the Giant Big Kahuna. The friendly and attentive service is another common praise, with staff members often noted for being knowledgeable about the menu and going above and beyond to meet customer needs.

However, there are also several reviews that point to issues such as slow service, especially during peak hours, and inconsistencies in food quality. Some customers have reported burnt bacon, undercooked meats, and a lack of attention to detail, which can significantly detract from the dining experience. Additionally, concerns about pricing and the complexity of online ordering have been raised, with some customers feeling that the prices are high relative to the quality of the food.

Despite these issues, the overall sentiment remains positive, with many customers expressing their loyalty and willingness to return despite past disappointments. The management's responsiveness to feedback and efforts to improve service and menu offerings suggest a commitment to addressing customer concerns. The restaurant's unique offerings, such as the customizable options and the high-quality ingredients, continue to attract regular patrons who appreciate the authenticity and freshness of their meals.