Sterling Moving & Storage, Inc.

Moving and Storage Service Moving Services Storage Solutions

Bestie Business Card

Sterling Corporation is a trusted partner for commercial, residential, and specialty moving services from local relocations to nationwide logistics.

Business Hours

Mon: (columbusday)8a–5pho
Tue: 8:00am - 5:00pm
Wed: 8:00am - 5:00pm
Thu: 8:00am - 5:00pm
Fri: 8:00am - 5:00pm
Sat: Closed
Sun: Closed

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About Cranston, Rhode Island, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Sterling Moving & Storage, Inc. stands out in the New England moving landscape with its 50-year legacy of reliable service and expansive service offerings, including specialized logistics solutions for life science industries. The company's recent expansion, notably the opening of Sterling Life Science Logistics in Tewksbury, MA, demonstrates a strategic move to cater to niche markets with unique logistical needs, suggesting a robust understanding of diverse client requirements. This adaptability and commitment to specialized services could be key factors in their nomination for "BestAround."

However, the mixed reviews paint a nuanced picture. While many customers commend Sterling for its professionalism, meticulous handling of moves, and customer-centric approach, particularly during challenging times like the COVID-19 pandemic, others have reported significant issues ranging from poor communication to mishandling of belongings. These contrasting experiences highlight the critical importance of consistent service quality and accountability in maintaining a company's reputation. Sterling's ability to foster a loyal customer base, despite these setbacks, suggests a strong foundation of trust and reliability that could be pivotal in their "BestAround" recognition.

The balance between exceptional service and the need for rigorous accountability is crucial for Sterling Moving & Storage. Their dedication to sustainability and transparency, exemplified by their recycling program, adds another layer of positive attributes. Yet, the cautionary tale serves as a reminder that even established companies must continually prioritize customer satisfaction and ethical practices to thrive in a competitive market. Sterling's journey, marked by both triumphs and challenges, underscores the dynamic nature of the moving industry and the importance of adaptability and integrity.

About Sterling Moving & Storage, Inc.

Sterling Moving & Storage, Inc., a longstanding and trusted name in the New England moving industry since 1952, has recently expanded its service offerings to meet the evolving needs of businesses and institutions. The company prides itself on providing cost-effective transportation solutions, a meticulous white-glove service, comprehensive supply chain solutions, and robust warehousing for all logistics requirements. Their expertise spans from residential moves to complex commercial and institutional relocations, ensuring that every move is handled with the utmost care and attention.

One notable recent development is the grand opening of Sterling Life Science Logistics in Tewksbury, MA, on September 26, 2025. This expansion underscores Sterling's commitment to serving specialized industries, particularly those with unique logistical demands such as temperature-sensitive goods. The company's ability to cater to a wide array of clients and industries is a testament to its deep-rooted expertise and adaptability.

During the height of the COVID-19 pandemic in late 2020, Sterling was contracted by Tewksbury, MA, to manage a critical move, highlighting their reliability and responsiveness even in challenging times. Their approach is customer-centric, emphasizing transparency and communication. From the initial consultation to the final delivery, Project Managers visit sites in person to discuss needs, address concerns, and provide detailed plans that include all work and estimated costs. This level of personalized service ensures that clients are fully informed and prepared for their moves.

Sterling Moving & Storage is committed to sustainability, ensuring that no item goes to waste. They offer a free, no-obligation service where items not suitable for donation are recycled, aligning with modern environmental standards. For those looking to start or manage their next move, Sterling invites potential clients to contact them via the provided commercial or residential phone numbers. Whether you're relocating a small household or a large corporate facility, Sterling Corporation is here to guide you every step of the way.

Category Tags
Moving and Storage Service Moving Services Storage Solutions Relocation Services Logistics Services

What Customers Say

4.7
Rating Based On
193
Official Google Reviews
5
168
4
13
3
1
2
1
1
10

Customer experiences for Sterling Moving & Storage, Inc. range widely, reflecting both exceptional service and significant issues that have marred the customer's perception of the company. On one hand, there are glowing reviews highlighting the professionalism, care, and efficiency of the movers and packers. Customers praise the company for its attention to detail, prompt communication, and the overall positive experience, particularly in handling delicate or valuable items with care. These accounts emphasize the reliability and trustworthiness of Sterling Moving & Storage, making it a preferred choice for many customers seeking a smooth and stress-free moving process.

Conversely, there are starkly contrasting experiences that highlight the importance of customer service and accountability. One such account paints a picture of a company that failed to meet basic expectations, with poor communication, mishandling of belongings, and a lack of follow-through on promises. This negative experience underscores the critical role that customer service plays in building and maintaining trust. The stark contrast between these reviews illustrates the significant impact that individual experiences can have on the overall reputation of a moving company.

Despite the mixed reviews, Sterling Moving & Storage continues to receive positive feedback from a dedicated customer base. This loyal clientele appreciates the company's commitment to quality service and reliability, which has fostered a strong sense of community and trust. The positive reviews serve as a testament to the company's ability to consistently deliver on its promises and maintain high standards, even in challenging situations. However, the cautionary tale serves as a reminder that even the best companies can face setbacks and that transparency and accountability are essential for long-term success.