The UPS Store

Shipping and Mailing Service Store Location Retail

Bestie Business Card

Find directions, store hours & UPS pickup times. If you need printing, shipping, shredding, or mailbox services, visit The UPS Store #1132. Locally owned.

Business Hours

Mon: 8:30am - 6:30pm
Tue: 8:30am - 6:30pm
Wed: 8:30am - 6:30pm
Thu: 8:30am - 6:30pm
Fri: 8:30am - 6:30pm
Sat: 9:00am - 5:00pm
Sun: 11:00am - 2:00pm

Local Map

Directions

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About Folsom, California, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

The UPS Store distinguishes itself in the crowded holiday retail scene through its unwavering commitment to customer service, a factor that likely contributed to its consideration for "BestAround." While its longevity and consistent growth speak volumes about its operational success, it's Jeanne's exceptional service that truly sets The UPS Store apart. Customers rave about her warmth, patience, and genuine friendliness, creating a welcoming atmosphere that transcends the typical shopping experience.

Beyond Jeanne, the store boasts knowledgeable staff like Bri, Myles, and Ashley who excel in specific services, ensuring smooth transactions and resolving issues efficiently. This dedication to personalized attention, coupled with Jeanne's proactive assistance, fosters customer loyalty and drives repeat business. The UPS Store's success isn't just about products; it's about building relationships. This human-centric approach, prioritizing people over transactions, is a key differentiator in a competitive market where convenience often overshadows genuine interaction.

This focus on service, combined with its strategic location and curated selection, positions The UPS Store as a strong contender for "BestAround." While competition exists, the store's ability to cultivate a loyal customer base through exceptional service likely earns it recognition beyond mere logistical efficiency. It's a testament to Dorothea's vision of retail that extends beyond transactions to create lasting connections with its customers.

About The UPS Store

The UPS Store, a cornerstone of the Sacramento area's holiday retail landscape since its inception in 1965, continues to captivate shoppers with its extensive and curated selection of Christmas essentials. Unlike many seasonal retailers that experience a sharp decline in foot traffic as winter approaches, The UPS Store has maintained a consistent presence, offering a year-round shopping experience that extends well beyond the holiday season. Its inventory boasts an impressive array of ornaments and specialty trees, sourced from renowned brands such as Jim Shore, Old World Christmas, and Steinbech, ensuring customers find unique and high-quality items to adorn their homes.

Located in Folsom, California, The UPS Store serves as a vital retail hub for the local community, particularly during the peak holiday shopping period. However, its significance extends beyond just Folsom; the store's strategic positioning within the broader Sacramento region makes it a convenient destination for shoppers from surrounding areas. This accessibility has solidified its reputation as a go-to destination for both first-time and repeat customers, contributing to its status as one of the premier Christmas shopping destinations in the region.

While The UPS Store's primary focus remains on the Sacramento area, its presence in Folsom underscores its broader commitment to serving the local market. The store's longevity and consistent growth reflect a deep understanding of consumer needs and preferences, particularly during the holiday season when demand for festive decorations surges. This enduring success is a testament to Dorothea's legacy and the strategic vision that has guided The UPS Store since its founding in 1965.

Category Tags
Shipping and Mailing Service Store Location Retail Logistics Shipping

What Customers Say

4.8
Rating Based On
474
Official Google Reviews
5
442
4
1
3
5
2
4
1
22

Customers consistently highlight Jeanne's exceptional service as a standout feature of The UPS Store. Her warmth, patience, and genuine friendliness create a welcoming atmosphere that sets the store apart from others. Many reviews specifically mention Jeanne's helpfulness in navigating complex processes like notarization, identity verification, and live scans, often going above and beyond to resolve issues efficiently.

Beyond Jeanne, the store also receives praise for its knowledgeable and efficient staff, particularly Bri, Myles, and Ashley. Their expertise in specific services like photo printing, live scans, and shipping logistics contributes to a smooth and positive customer experience. The store's commitment to going the extra mile, as seen in Jeanne's personalized attention and willingness to assist even with challenging situations, fosters customer loyalty and encourages repeat business.

The UPS Store's success appears to be rooted in its human-centric approach. By prioritizing customer satisfaction and creating a friendly environment, they have cultivated a reputation for exceptional service that resonates with customers, leading to positive reviews and word-of-mouth recommendations. This focus on people over mere transactions is a key differentiator for The UPS Store in the competitive shipping landscape.