Excelsior Healthcare Primary Care - Johns Creek

Medical Clinic Healthcare Services Primary Care

Business Hours

Mon: 7:30am - 4:30pm
Tue: 7:30am - 4:30pm
Wed: 7:30am - 4:30pm
Thu: 7:30am - 4:30pm
Fri: 7:30am - 4:30pm
Sat: 7:30am - 4:30pm
Sun: Closed

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About Suwanee, Georgia, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Excelsior Healthcare Primary Care in Johns Creek has garnered attention for its nomination as a contender for "BestAround" due to its comprehensive approach to patient care and accessibility. The clinic's patient-first philosophy shines through in its personalized service model, extending care across multiple locations like Norcross, Duluth, and Alpharetta, ensuring convenience and accessibility for residents. A standout feature is its strong focus on women's health, particularly among older adults, with dedicated expertise and specialized care that resonates with a significant patient base.

The clinic's proactive stance on preventive care, including a robust schedule of vaccinations and health screenings, underscores its commitment to early intervention and long-term health management. This is complemented by strong insurance partnerships, making healthcare financially manageable for patients. Staff interactions, notably those of Dr. Fu, who is frequently praised for her communication skills and professionalism, contribute significantly to the positive patient experience.

While minor operational hiccups, such as occasional wait times and occasional out-of-network issues, are noted, they do not detract from the overall positive reception. The clinic's clean, modern facilities, especially the new Suwannee location, enhance the patient experience, making Excelsior Healthcare Primary Care a strong candidate for recognition in the "BestAround" category. Its blend of accessibility, quality care, and compassionate service positions it well to attract and retain patients seeking reliable healthcare in Johns Creek.

About Excelsior Healthcare Primary Care - Johns Creek

Excelsior Healthcare Primary Care - Johns Creek positions itself as a comprehensive and compassionate healthcare provider dedicated to the holistic well-being of its patients. The clinic emphasizes a patient-first philosophy, ensuring that each individual receives personalized attention and care tailored to their unique health needs. By offering services at multiple locations in Johns Creek, including Norcross, Duluth, and Alpharetta, the clinic aims to make healthcare accessible and convenient for its community members.

The clinic's commitment to women's health is particularly noteworthy, with a dedicated focus on the evolving needs of patients throughout their lives. This is evident in its long-standing presence at senior locations, where experienced medical professionals provide specialized care to improve the quality of life for older adults. Additionally, Excelsior Healthcare offers a robust range of preventive care services, including vaccinations, which are available at its convenient offices in Norcross, Duluth, Johns Creek, and Buford. This proactive approach to health management underscores the clinic's belief in the importance of early intervention and regular check-ups.

Insurance coverage is a key aspect of Excelsior Healthcare's patient care philosophy, with the clinic proudly maintaining relationships with most major insurance providers. This ensures that patients can receive the necessary treatments without undue financial burden. The clinic's team of medical professionals, including family physicians, internists, and nurse practitioners, leverages advanced technology and cutting-edge treatments to deliver high-quality, efficient care in a comfortable environment. By offering walk-in physical wellness exams, Excelsior Healthcare further emphasizes its commitment to preventive care and continuous health monitoring, making it a trusted partner for patients seeking to maintain their overall well-being.

Category Tags
Medical Clinic Healthcare Services Primary Care Womens Health Preventive Care

What Customers Say

5.0
Rating Based On
230
Official Google Reviews
5
228
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1
3
0
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Customers at Excelsior Healthcare Primary Care in Johns Creek consistently highlight the clinic's clean, organized, and welcoming environment as a standout feature. Many praise the staff's friendliness and professionalism, noting that they make patients feel comfortable and well-informed throughout their visits. Several reviews emphasize the clarity of communication from doctors, particularly Dr. Fu, who is frequently mentioned for her patience, knowledge, and ability to explain medical conditions effectively.

Some patients appreciate the convenience of the new location, which is described as spacious, well-located, and easy to find, even being close enough to be a short drive away. The efficiency of the clinic is another common theme, with many customers noting quick wait times for appointments and efficient processes, such as insurance verification and test scheduling.

While some reviews touch on minor issues like occasional long wait times for certain services or unexpected out-of-network insurance claims, these are generally overshadowed by the overall positive feedback. The clinic's commitment to quality care and patient satisfaction is evident in the strong recommendations and the willingness of patients to return for ongoing health needs. The new office in Suwannee is particularly praised for its cleanliness and modern facilities, further enhancing the patient experience.