Primera Home Loans

Mortgage Broker Mortgage Brokerage Mortgage Services

Bestie Business Card

Buying a new home? Ingrid Fermin could help you. Licensed in Florida, Maryland, Tennessee, Texas.

Business Hours

Mon: 9:00am - 5:30pm
Tue: 9:00am - 5:30am
Wed: 9:00am - 5:30pm
Thu: 9:00am - 5:30pm
Fri: 9:00am - 5:30pm
Sat: Closed
Sun: Closed

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About Orlando, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Primera Home Loans, based in Orlando, Florida, has emerged as a notable player in the mortgage brokerage sector, earning a nomination for "BestAround" through its robust service offerings and strategic positioning. The company's strength lies in its extensive network of over 30 lenders, which it leverages to secure competitive rates and terms, ensuring clients receive the best possible financing options. A standout feature is their free pre-approval letter, streamlining the application process and securing favorable terms, thereby enhancing customer confidence and affordability in homeownership.

Transparency and customer service are cornerstones of Primera Home Loans' business model. The rigorous credit-checking process ensures only qualified applicants receive pre-approval letters, fostering trust and maintaining high service standards. This commitment to transparency extends to offering flexible solutions, such as value-updating and refinancing options, which cater to evolving financial needs and provide additional flexibility for clients. These attributes suggest that Primera Home Loans could indeed qualify for the "BestAround" designation by consistently meeting or exceeding customer expectations in service quality and market responsiveness.

Customer testimonials further underscore Primera Home Loans' reputation for exceptional service and reliability. Clients praise the personalized attention, market expertise, and the team's proactive support, highlighting their ability to navigate complex financial landscapes with ease. The warmth and genuine care displayed by the team contribute significantly to building lasting relationships, positioning Primera not just as a mortgage brokerage but as a trusted partner in homeownership. This blend of superior service, competitive pricing, and customer-centric approach positions Primera Home Loans favorably for recognition in the competitive mortgage market.

About Primera Home Loans

Primera Home Loans is a prominent mortgage brokerage service based in Orlando, Florida, offering a comprehensive suite of mortgage solutions to homeowners seeking financing for their dream homes. The company stands out by leveraging its extensive network of over 30 lenders to secure the best possible rates and terms for its clients. By providing a free pre-approval letter, Primera Home Loans aims to expedite the loan application process, allowing customers to lock in favorable terms and ensure their home remains affordable over time.

One of the key differentiators of Primera Home Loans is its commitment to transparency and customer service. The company conducts thorough credit checks before finalizing any loan offer, ensuring that only qualified applicants receive their pre-approval letters. This rigorous vetting process not only builds trust but also helps in maintaining a high standard of service. Additionally, Primera offers the flexibility to update home values and looks, making it easier for clients to adjust their financial plans as needed. The option to refinance at any time provides further flexibility, allowing customers to benefit from lower monthly payments without committing to long-term agreements.

Nexa Mortgage LLC, the provider of this service, has seen significant growth, increasing its workforce by 926% in 2019 and reaching 500 loan officers by February 28th, 2020. This expansion underscores the company's commitment to serving a growing market of homebuyers. Notably, Nexa Mortgage offers super low interest rates, positioning itself as a competitive alternative to traditional retail banks. By emphasizing both low rates and exceptional service, including comprehensive support from top lenders and advanced marketing tools like MLOBOX, Primera Home Loans aims to stand out in a crowded market and attract a loyal customer base.

Category Tags
Mortgage Broker Mortgage Brokerage Mortgage Services Financial Services Real Estate Financing

What Customers Say

4.9
Rating Based On
52
Official Google Reviews
5
51
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Customers of Primera Home Loans consistently highlight the exceptional service and support they receive throughout the home-buying process. Many express gratitude for the personalized attention, clear communication, and the team's willingness to go above and beyond to ensure their needs are met. Several customers specifically mention how the lenders helped them navigate challenges, such as loan denials or unexpected delays, ultimately leading to successful closings.

Some feedback emphasizes the team's expertise and professionalism, noting their knowledge of the market and their ability to provide tailored solutions. Others appreciate the team's patience and understanding, particularly when dealing with first-time homebuyers or those facing financial hurdles. The consistent theme is a strong sense of trust and reliability, with customers feeling confident in Primera's ability to guide them through a potentially stressful and complex process.

Beyond the transactional aspects, many customers express appreciation for the team's warmth, friendliness, and genuine care for their clients' well-being. This human touch adds to the overall positive experience, making Primera Home Loans feel like more than just a lender, but a trusted partner in achieving their housing goals. The testimonials paint a picture of a company that prioritizes customer satisfaction above all else, fostering long-term relationships built on trust and exceptional service.