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We are in the bagel business to deliver quality for happily satisfied bellies.
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DirectionsAbout Costa Mesa, California, USA
MoreThe city is culturally vibrant, hosting attractions such as the Segerstrom Center for the Arts and South Coast Repertory theater, drawing regional audiences. Outdoor enthusiasts benefit from numerous parks and easy access to beaches due to its proximity to the Pacific Ocean. With strong community resources like highly-rated schools and comprehensive healthcare services, Costa Mesa ensures residents' well-being. The business environment is robust, with diverse sectors including technology and hospitality contributing to employment opportunities. Transportation benefits from strategic locations near major highways and John Wayne Airport. Crime rates are below national averages, enhancing resident safety. The climate features warm, sunny days typical of Southern California. Costa Mesa’s blend of high-end retail, cultural offerings, and community spirit makes it a desirable place for living, working, or visiting.
Nominated for BestAround
Shirley's Bagels stands out as a distinguished local institution, recognized for its exceptional quality and commitment to traditional bagel-making techniques. Nestled in Costa Mesa, the bakery has cultivated a loyal following through its dedication to the bake and boil method, ensuring bagels with a perfect balance of softness and texture. This authenticity, rooted in the legacy of Shirley Merrifield, is a key factor in its nomination for "BestAround." The business's charm, both aesthetic and ambiance, further enhances its appeal, making it a beloved spot for both locals and visitors.
However, Shirley's Bagels isn't without its challenges. While customers consistently praise the bagel quality and the variety of flavors and toppings, issues with service have marred some experiences. Long wait times, rudeness from staff, and occasional mistakes in orders and communication have led to frustration. Despite these shortcomings, the bakery's loyal customer base remains steadfast, drawn by its unwavering commitment to quality and authenticity. The availability of unique offerings like the matcha bagel also adds to its appeal.
In summary, Shirley's Bagels qualifies for the "BestAround" designation due to its unparalleled bagel craftsmanship and deep-rooted tradition, which are core to its identity. Yet, its journey reflects a balance between honoring its heritage and adapting to modern customer expectations, making it a compelling case study in the delicate art of maintaining a beloved local business in a competitive market.
About Shirley's Bagels
Shirley's Bagels, a beloved local institution nestled in the heart of Costa Mesa, Orange County, has established itself as a cornerstone of the community since its founding. The bakery, with its charming aesthetic and inviting ambiance, offers a wide array of bagel sandwiches, breakfast options, and lunch specialties that have earned it a reputation as Orange County's best bagel shop. Beyond its culinary offerings, Shirley's Bagels prides itself on its commitment to traditional bagel-making techniques, particularly the bake and boil method, which ensures a soft bite with a sturdy texture—a hallmark of authentic bagels.
The business's roots trace back to Shirley Merrifield, who moved from New York to Costa Mesa in 1970 and quickly became known as "The Bagel Lady" for her dedication to preserving the art of bagel baking. Her recipes and passion laid the foundation for what would become a family-owned enterprise, respected not only for its quality but also for its commitment to excellence. After Shirley's passing in 2004, her daughter Emily and brother Albert took the reins, expanding the business while staying true to its heritage. Today, Shirley's Bagels continues to honor Shirley's legacy by incorporating customer feedback and introducing new menu items that complement its classic offerings.
Shirley's Bagels is strategically located in Huntington Beach, a city known for its vibrant community and high quality of life, making it an ideal spot for both locals and visitors. The bakery offers wholesale services, catering to local businesses and events, and has a growing online presence with options for e-gift cards and online ordering. This blend of traditional values and modern convenience has helped Shirley's Bagels thrive, making it a go-to destination for those seeking a delicious, authentic bagel experience in the Costa Mesa area. The business's dedication to its roots, combined with a forward-thinking approach, ensures that Shirley's Bagels remains a cherished part of the Orange County landscape.
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What Customers Say
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Official Google Reviews
Customers frequently highlight the exceptional quality of the bagels at Shirley's Bagels, noting their crispiness, flavorful toppings, and consistent taste across different types of sandwiches. Many appreciate the variety in flavors and toppings available, from classic pumpernickel and sourdough to creative combinations like avocado and tomato. The consistency in quality is a standout feature, with several reviewers mentioning that the bagels hold up well even after multiple uses.
However, customer experiences are not uniformly positive. Some encounters with staff have been marred by rudeness, long wait times, and inconsistent service, particularly during peak hours or when orders are complex. Issues with incorrect orders, missing items, and poor communication have also been reported, leading to frustration and disappointment. The availability of certain items, such as the cream cheese ratio in some bagels, has been a point of contention, with customers seeking alternatives that better meet their expectations.
Despite these challenges, many patrons remain loyal, citing the exceptional taste of the bagels, the friendly and helpful staff, and the overall welcoming atmosphere as key reasons for continued visits. Some recommend the store for its unique offerings, such as the matcha bagel and the variety of breakfast sandwiches, while others appreciate the convenience of having a reliable spot to grab a quick, delicious meal. The store's commitment to maintaining high standards, even amidst occasional service hiccups, has earned it a reputation as one of the best bagel shops in the area.