Florida Cancer Specialists & Research Institute (Moved)

Cancer Care Healthcare Services Telehealth

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About Largo, Florida, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

The Florida Cancer Specialists & Research Institute (now operating under a new name) has garnered attention for its nomination to the "BestAround" designation, reflecting a multifaceted approach to cancer care that extends beyond traditional clinical excellence. With nearly 100 locations, the institute offers unparalleled accessibility, allowing patients to benefit from advanced treatments and personalized care regardless of their geographical location. This extensive network is bolstered by flexible telehealth services, which cater to patients with mobility challenges or those preferring the comfort of home consultations, a significant advantage in the often stressful journey of cancer treatment.

The institute's operational hours are strategically designed to serve its diverse patient base, offering extended weekday availability and Saturday closure, ensuring comprehensive care throughout the week. This schedule supports thorough consultations, treatments, and follow-ups, crucial for effective cancer management. The clinic's emphasis on personalized care is a key differentiator, with tailored treatment plans that integrate cutting-edge therapies, multidisciplinary teams, and ongoing research initiatives, positioning it as a leader in the field.

However, the mixed customer feedback highlights areas for improvement. While many commend the exceptional care provided by specialists like Dr. Monique Sajjad and Dr. Kerry Chamberlain, some experiences have been marred by staff-related issues, such as a receptionist's rudeness and a medical assistant's mishandling during a procedure. These incidents suggest that while the institute excels in clinical outcomes, the quality of patient interactions remains a critical factor in overall satisfaction. The clinic's acknowledgment of these issues and its efforts to address them through staff training and protocol adherence indicate a commitment to enhancing the patient experience, which could be pivotal for achieving consistent high ratings in the "BestAround" category.

About Florida Cancer Specialists & Research Institute (Moved)

The Florida Cancer Specialists & Research Institute, formerly known as the Florida Cancer Specialists & Research Institute (now operating under a new name), is a comprehensive cancer care provider with nearly 100 locations across its network. This extensive reach ensures that patients can access advanced and personalized cancer treatments close to their communities, providing significant comfort and convenience during what can be a particularly stressful time. The institute offers flexible telehealth services, allowing patients to consult with healthcare professionals remotely, which is especially beneficial for those who may have mobility issues or prefer the comfort of their homes.

The institute's operating hours are designed to accommodate the needs of its diverse patient base, with extended hours on weekdays (Monday through Friday) from 7:45 a.m. to 4:30 p.m., and Saturday being closed. This schedule allows for ample time for consultations, treatments, and follow-up care, ensuring that patients receive the necessary attention and support throughout their treatment journey.

The institute's commitment to personalized care is evident in its tailored treatment plans, which are designed to meet the unique needs of each patient. Whether it's through cutting-edge therapies, multidisciplinary teams, or advanced research initiatives, the Florida Cancer Specialists & Research Institute continues to lead in cancer care, providing hope and healing to those affected by this challenging disease.

Category Tags
Cancer Care Healthcare Services Telehealth Oncology

What Customers Say

4.8
Rating Based On
50
Official Google Reviews
5
46
4
1
3
1
2
0
1
2

Customers of Florida Cancer Specialists & Research Institute (Moved) have shared a range of experiences, highlighting both positive and negative aspects of their interactions with the clinic's staff and services. On the positive side, many patients have praised Dr. Monique Sajjad for her exceptional care, knowledge, and patient-focused approach, describing her as one of the best doctors they've encountered. Her ability to explain complex conditions and treatment plans in a caring manner has left a lasting impression on several visitors. Similarly, Dr. Kerry Chamberlain has been commended for transforming the patient's perception of his services, turning what could have been a daunting experience into a positive one, particularly for those new to hematology.

However, not all experiences were uniformly favorable. One customer reported a frustrating encounter with receptionist Robin, whose rudeness and lack of follow-through on promised call times led to significant inconvenience. Another negative review detailed an uncomfortable experience during a blood draw, where the medical assistant's handling of an automatic blood pressure cuff resulted in unnecessary pain and distress. These incidents underscore the importance of staff training and adherence to patient care protocols.

Despite these mixed reviews, the overall sentiment leans towards appreciation for the clinic's commitment to providing high-quality care and support. Many customers have expressed gratitude for the professionalism, kindness, and efficiency of the staff, particularly in handling complex medical situations with sensitivity and expertise. The clinic's efforts to improve patient experiences, such as addressing staff training and customer service issues, indicate a proactive approach to enhancing patient satisfaction and trust.