Bestie Business Card
Urbanfloor offers quality Wood Flooring, including stylish hardwood flooring, engineered hardwood floors, premium solid wood floors, and wide plank hardwood flooring.
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DirectionsAbout Whittier, California, USA
MoreKey attractions in Whittier include Pío Pico State Historic Park and the picturesque campus of Whittier College, enhancing the city’s cultural and historical appeal. With a dynamic economic environment driven by healthcare, education, and retail sectors, Whittier supports numerous small businesses and benefits from proximity to major transportation hubs like LAX. Community resources such as public libraries, schools, and medical facilities are abundant, ensuring quality of life for its residents. The city enjoys favorable safety statistics and is characterized by a Mediterranean climate, offering warm summers and mild winters. Whittier’s combination of historical preservation, community values, and convenient access to regional amenities makes it an appealing place to live and explore.
Nominated for BestAround
Urbanfloor presents itself as a standout choice for flooring enthusiasts, particularly those seeking premium hardwood and engineered wood options. Its comprehensive product range, including a variety of widths and styles like 5-inch, 9.5-inch, and Water Resistant Laminate options, caters to diverse residential and commercial needs, emphasizing both durability and aesthetic appeal. The store's commitment to showcasing quality through curated displays, such as the Savona oak and Chantereau series, further solidifies its position in the market.
Customer reviews underscore Urbanfloor's strengths in service and product selection, with many praising the knowledgeable staff and personalized attention. However, a recurring issue is the inconsistency between online availability and local stock, leading to customer frustration and a sense of unreliability. This gap between online promise and in-store reality is a notable drawback that could hinder Urbanfloor's potential for broader acclaim.
Despite these challenges, Urbanfloor's strong customer base and positive overall sentiment point to its viability as a top contender for the "BestAround" accolade. The store's focus on education and engagement through in-store events and newsletters, coupled with its strategic location, positions it well to continue growing. To enhance its standing further, Urbanfloor might benefit from addressing the order fulfillment issues to ensure customer expectations are met consistently.
About Urbanfloor
Urbanfloor stands as a premier destination for high-quality flooring solutions, catering to both residential and commercial clients seeking premium options. The store offers a comprehensive range of hardwood and engineered wood flooring, including varieties such as 5-inch, 6-inch, 7.5-inch, and 9.5-inch wide panels, all available in signature widths from 13.5 inches to 15.75 inches. For those prioritizing durability and water resistance, Urbanfloor provides Water Resistant Laminate options made from SPC VINYL, available in sizes ranging from 7 inches to 9 inches, both wide and herringbone patterns to add both style and functionality.
The store's commitment to showcasing premium flooring is evident in its curated selection of featured products. The reactive stained European oak Savona, with its warm tones and 9.5-inch-wide planks, exemplifies the blend of timeless elegance and modern design that Urbanfloor aims to achieve. Similarly, the French painter Jérôme-François Chantereau's influence is captured in the St. Moritz series, a lifestyle collection that merges sophistication with contemporary aesthetics through its 9.5-inch-wide planks and herringbone patterns.
Urbanfloor is more than just a retailer; it serves as a hub for design inspiration and education. The store's showroom, operational from Monday to Friday between 8:00 am and 5:00 pm, invites visitors to explore its extensive product line in person. This hands-on experience, coupled with the option to fill out an inquiry form, allows potential customers to receive personalized recommendations from knowledgeable staff. Additionally, Urbanfloor encourages engagement by offering subscribers the latest news, flooring trends, special offers, and invitations to exclusive design events directly to their inboxes, ensuring that clients remain connected to the evolving world of flooring design.
Located in Whittier, California, Urbanfloor positions itself as a reliable partner for businesses and homeowners alike, dedicated to providing exceptional service and product quality. The store's strategic location and comprehensive offerings make it an ideal choice for those looking to enhance their interior spaces with durable, stylish, and sustainable flooring solutions.
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What Customers Say
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Official Google Reviews
Urbanfloor consistently receives positive feedback for its exceptional service and wide selection of flooring options, making it a go-to choice for those seeking quality products. Customers frequently highlight the attentive and knowledgeable staff, particularly Jimmy and his team, who prioritize customer needs and provide personalized service tailored to specific project requirements. This dedication to customer satisfaction is evident in reviews praising the company's responsiveness and willingness to assist with complex orders, even when direct local availability isn't possible.
However, a significant number of reviews also reveal frustration with Urbanfloor's handling of customer inquiries and order fulfillment. One review details a particularly negative experience where a sales representative outright refused an online order, citing impossibility of delivery due to discontinued products and local store limitations. This highlights a potential disconnect between the online experience and the reality of availability, leaving customers feeling misled and disappointed.
Despite these challenges, Urbanfloor maintains a strong presence in customer reviews, with many praising the company's overall friendliness, helpfulness, and commitment to quality. Positive testimonials emphasize the exceptional product quality, attractive pricing, and ease of ordering, particularly through their website. The recurring theme is a desire for a more seamless integration between online browsing and local availability, suggesting an area for improvement in customer service and order management.