Taylor Heating & Air Conditioning (now a Gene Johnson company)

Hvac Contractor Hvac Services Hvac Installation

Bestie Business Card

Taylor Heating & AC serves Western Washington since 1984. Call us today for heating and cooling solutions.

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Business Hours

Mon: Open 24 Hours
Tue: Open 24 Hours
Wed: Open 24 Hours
Thu: Open 24 Hours
Fri: Open 24 Hours
Sat: Open 24 Hours
Sun: Open 24 Hours

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About Puyallup, Washington, USA

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Nominated for BestAround

A+
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Taylor Heating & Air Conditioning (now part of Gene Johnson) has earned a commendable spot among "BestAround" nominees, largely due to its unwavering commitment to reliability, customer satisfaction, and comprehensive service offerings.

The company's 35+ years of experience have forged a robust reputation, extending its reach to over 150,000 clients globally, including those in the Pacific Northwest. This extensive client base speaks volumes about their ability to deliver consistent, high-quality HVAC solutions across diverse environments. Their services aren't limited to routine maintenance and repairs; they offer a full spectrum of solutions, from emergency fixes to proactive air quality improvements, ensuring clients' comfort and safety year-round.

A standout aspect of Taylor Heating & Air Conditioning is their customer-centric approach. Their flexible financing options, backed by credit approval, make HVAC projects more accessible, attracting a broader clientele. Furthermore, their dedication to web accessibility demonstrates a commitment to inclusivity, ensuring all potential customers can easily access their services. While occasional scheduling hiccups or unexpected costs may arise, they are often attributed to external factors, reinforcing the company's focus on service excellence and customer trust. This blend of reliability, accessibility, and customer focus positions Taylor Heating & Air Conditioning (now Gene Johnson) as a strong contender for "BestAround," particularly for those seeking dependable HVAC solutions in their communities.

About Taylor Heating & Air Conditioning (now a Gene Johnson company)

Taylor Heating & Air Conditioning, now a part of Gene Johnson's portfolio, stands as a trusted name in the HVAC industry, offering comprehensive heating and cooling solutions to both residential and commercial clients. With a focus on reliability and customer satisfaction, the company has built a reputation over the past 35+ years, serving a significant client base of over 150,000 people globally. Their services extend beyond standard HVAC maintenance and installation to include emergency repairs, commercial maintenance, and air quality improvements, ensuring that their clients' environments remain safe and comfortable year-round.

One of the key differentiators for Taylor Heating & Air Conditioning is their flexible financing options, designed to accommodate the financial realities of many homeowners and businesses. Available for all home projects, these financing solutions are subject to credit approval, making it easier for customers to secure the necessary funds without compromising their budget. This approach not only enhances customer satisfaction but also broadens their market reach, attracting a wider range of clients who might otherwise be deterred by high upfront costs.

The company's commitment to accessibility is evident in their ongoing efforts to improve website usability for individuals with disabilities. By adhering to the Web Content Accessibility Guidelines 2.0 (WCAG 2.0), Taylor Heating & Air Conditioning demonstrates a dedication to inclusivity, ensuring that their services are accessible to all. While their physical location is in Auburn, Washington, their reach extends far beyond, making them a reliable choice for HVAC needs across the Pacific Northwest and beyond. For those seeking premium heating, cooling, and refrigeration solutions, Taylor Heating & Air Conditioning (now Gene Johnson company) remains a top choice.

Category Tags
Hvac Contractor Hvac Services Hvac Installation Hvac Maintenance Hvac Repair

What Customers Say

4.8
Rating Based On
4,080
Official Google Reviews
5
3830
4
104
3
21
2
23
1
102

Customers consistently praised Taylor Heating & Air Conditioning (now Gene Johnson) for their professionalism, thoroughness, and customer-centric approach. Many highlighted the company's ability to provide accurate estimates, clear communication, and timely service, often exceeding expectations.

Several testimonials emphasized the technicians' expertise and knowledge, particularly in areas like HVAC repairs, installations, and troubleshooting. Customers appreciated the personalized attention, even during peak hours, and the company's willingness to go the extra mile to ensure customer satisfaction.

The company's responsiveness to customer concerns, proactive communication, and willingness to address issues promptly were frequently mentioned as key strengths.

While some customers noted occasional hiccups like scheduling delays or unexpected costs, these were often attributed to factors outside the company's control, such as high demand or unforeseen circumstances. Overall, the testimonials paint a picture of a reliable and customer-focused HVAC provider who consistently delivers quality service and builds trust with its clients.