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Trusted screen repair specialists serving Orlando and nearby areas. We repair patios, pool enclosures, lanai screens, and more. Get fast, reliable service today!
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DirectionsAbout Orlando, Florida, USA
MoreEconomically, tourism remains a cornerstone, but sectors in technology, healthcare, and aerospace are expanding, supported by major employers like HCA Healthcare and Lockheed Martin. The city's business infrastructure is bolstered by resources from the Orlando Regional Chamber of Commerce and coworking spaces scattered throughout the area. Transportation is predominantly car-based, though facilitated by Orlando International Airport (MCO) and a network of highways and Lynx bus routes. Community well-being is prioritized with robust educational systems and healthcare facilities such as Orlando Health. The subtropical climate offers hot summers and mild winters, while safety measures are enhanced through community policing initiatives to manage crime rates that hover around the national average. Orlando's lifestyle diversity extends beyond theme parks into areas like Mills 50 District for urban experiences or Winter Park for upscale shopping and dining, providing a dynamic living environment with thriving culinary and retail scenes.
Nominated for BestAround
Wekiva Screen Repairs stands out as a family-owned enterprise with a rich history of 38 years in Orlando, Florida, specializing in pool enclosure screen repairs and custom builds. Their business model, blending repair expertise with construction services, offers a unique value proposition to homeowners seeking comprehensive solutions for enhancing their outdoor living spaces. The company's reputation is bolstered by its commitment to quality, evident in the durability of their products and the satisfaction of their longstanding clientele. Customers frequently commend Wekiva for professionalism, prompt service, and high-quality workmanship, particularly noting the reliability of their estimates and the timely completion of projects, such as same-day installations.
However, the business's nomination for "BestAround" also reflects a nuanced reality. While many reviews highlight the company's strengths in craftsmanship and customer service, some feedback points to areas needing improvement. Communication lapses, occasional delays, and instances where workfall short of expectations have marred the otherwise positive narrative. This dichotomy suggests that Wekiva Screen Repairs has a solid foundation but requires a concerted effort to enhance its communication protocols and consistently meet or exceed customer expectations in terms of timeliness and quality.
In conclusion, Wekiva Screen Repairs' potential for "BestAround" recognition hinges on its ability to address the identified shortcomings. By refining its customer communication strategies and ensuring that every interaction reflects the high standards it sets, Wekiva could solidify its standing as a leader in the pool enclosure repair and custom build market, earning not just a nomination but a lasting reputation for excellence.
About Wekiva Screen Repairs
Wekiva Screen Repairs, a family-owned and operated business established in 1986 in Orlando, Florida, has become a trusted name in the region for pool enclosure screen repairs and custom builds. Specializing in both repair and construction services, Wekiva offers a comprehensive suite of solutions designed to enhance the functionality and aesthetic appeal of outdoor spaces. Their commitment to quality and customer satisfaction is evident in their extensive range of services, which include custom build solutions tailored to meet individual needs, durable screen enclosures with reinforced aluminum framing, and elegant pergola designs that seamlessly integrate with homes and landscapes.
The company's expertise extends beyond just repairs; they provide professional pressure washing services to keep outdoor surfaces clean and well-maintained, ensuring that every aspect of a property is in pristine condition. With a focus on creating personalized outdoor spaces, Wekiva crafts custom pergolas that not only offer shade but also add a touch of sophistication to any outdoor living area. Their 3-year warranty underscores their dedication to long-term satisfaction and reliability.
Since its founding, Wekiva Screen Repairs has grown steadily, expanding its services across Central Florida while maintaining a strong local presence. The business's history, rooted in 38 years of service, speaks to its commitment to excellence and customer service. With a team of experienced professionals and a customer-centric approach, Wekiva continues to be a go-to choice for homeowners seeking high-quality screen repairs and custom builds that enhance their outdoor living experiences.
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What Customers Say
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Official Google Reviews
Customer experiences with Wekiva Screen Repairs range from highly positive to notably negative, reflecting a spectrum of service quality and customer satisfaction.
On one end, reviews highlight exceptional service, professionalism, and reliability. Customers praise the company for its detailed estimates, prompt responses, high-quality workmanship, and excellent customer service.
For instance, one customer noted the company's ability to provide a fair estimate within minutes and their commitment to thorough inspections and follow-ups. Another customer was impressed by the quick turnaround and the quality of the new vinyl windows and screen, which were completed on the same day.
Conversely, there are accounts that express dissatisfaction, often due to issues with communication, delays, or subpar workmanship. A few customers mentioned receiving voicemail calls instead of helpful responses, experiencing delays in scheduling, or receiving work that did not meet their expectations. One customer even had to contact the company multiple times to resolve issues, highlighting the importance of timely and responsive service.
Despite these negative experiences, some customers have left mixed reviews, suggesting that while Wekiva Screen Repairs can be a reliable choice for many screen repair needs, there is room for improvement in certain areas, particularly in customer communication and handling of complaints. Overall, the reviews underscore the importance of consistent quality, transparent communication, and prompt issue resolution for maintaining customer trust and satisfaction in the service industry.