Image Salon

Hair Salon Salon Beauty Salon

Business Hours

Mon: Closed
Tue: (veteransday)10a–7ph
Wed: 10:00am - 7:00pm
Thu: 10:00am - 7:00pm
Fri: 10:00am - 7:00pm
Sat: 10:00am - 7:00pm
Sun: Closed

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About Duluth, Georgia, USA

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Nominated for BestAround

A-
Overall Grade
Rating Scale:
A: 80-100% B: 60-79% C: 40-59% D: 20-39%

Image Salon, a hair salon in Johns Creek, Georgia, has garnered attention for its nomination as a contender for "BestAround," a prestigious accolade recognizing excellence in customer service and safety protocols. The salon's commitment to safety through stringent social distancing measures and flexible appointment options resonates with modern clientele's priorities, positioning it favorably in a market increasingly focused on health-conscious practices. This blend of luxury and practicality is evident in its salon suite experience, which caters to those seeking both beauty and peace of mind.

The salon's dedication to quality is underscored by its GoldwellColor Alliance affiliation, where it offers advanced hair design services, including custom cuts and innovative color techniques. Clients frequently commend the salon's stylists for their expertise and personalized attention, which contribute significantly to the salon's reputation for delivering not just good hair, but a transformative experience. This focus on both aesthetic excellence and client satisfaction is a key factor in Image Salon's potential to earn the "BestAround" award.

However, the mixed reviews reveal a nuanced picture. While many praise the salon's welcoming environment and professional staff, some clients have reported issues with service quality, incorrect hair colors, and subpar results. This dichotomy suggests that Image Salon must continue to uphold its high standards across all service areas to fully capitalize on its nomination. The salon's history of building a loyal clientele through consistent excellence indicates a strong foundation, but the path to accolades like "BestAround" requires sustained effort in meeting and exceeding customer expectations.

About Image Salon

Image Salon stands out as a premier hair salon in Johns Creek, Georgia, offering an unparalleled salon suite experience that combines luxury with cutting-edge service. The establishment emphasizes social distancing protocols to ensure the safety and well-being of its clients, while also providing flexible consultation options through online and phone appointments. This dual approach caters to modern client preferences for convenience and health-conscious practices, setting Image Salon apart in a competitive market.

As a GoldwellColor Alliance salon, Image Salon is committed to delivering top-tier hair design services, including custom cuts and advanced dimensional hair color techniques. The salon's team of highly skilled stylists brings a wealth of expertise and creativity to each session, ensuring that clients not only achieve their desired looks but also feel confident and beautiful in their new styles. This focus on quality and innovation is a cornerstone of Image Salon's identity, attracting customers who value both aesthetic excellence and professional service.

With a rich history spanning 35 years, Image Salon has built a loyal client base by consistently delivering exceptional experiences. The salon's commitment to excellence is reflected in its staff, who are not only talented but also dedicated to providing personalized attention to each client. As the business celebrates this milestone, it continues to grow and adapt, promising to remain at the forefront of the hair salon industry with its dedication to quality, safety, and client satisfaction. For those seeking a luxurious and safe hair styling experience, Image Salon is the ideal choice.

Category Tags
Hair Salon Salon Beauty Salon Styling Service

What Customers Say

4.6
Rating Based On
78
Official Google Reviews
5
65
4
4
3
2
2
4
1
3

Customers of Image Salon have shared a range of experiences, from highly positive to notably negative. Many praise the salon's friendly atmosphere, professional staff, and exceptional results, particularly highlighting stylists like Bekah, Deborah, Sarah Nolan, and Kim for their expertise and attention to detail. These clients appreciate the cleanliness, value for money, and the overall welcoming environment that encourages repeat visits.

However, there are also several accounts that express dissatisfaction. Some customers felt their requests were not met, with issues ranging from incorrect hair colors to subpar service and even damage to their hair. One customer's experience with a stylist who failed to deliver on a specific request and another's encounter with a stylist whose work was described as "poor quality" and "terrible" underscore the importance of clear communication and realistic expectations.

Despite these negative experiences, several customers remain loyal and recommend Image Salon to others. Their positive feedback often centers around the salon's cleanliness, friendly staff, and the overall pleasant atmosphere, suggesting that while not every visit is perfect, the salon consistently meets or exceeds customer expectations for many services. This mixed but predominantly positive feedback highlights the need for Image Salon to maintain high standards across all aspects of service to ensure continued customer satisfaction.